Business Development Manager
ACT PRO and Business Services
Total years of experience :7 years, 5 Months
ROLE & RESPONSIBILITIES:
Plan, direct, and coordinate the organization’s operations in line with new company setups, license renewal, compliance, and regulatory body approvals, including but not limited to new setups, conversions, and sponsored and non-sponsored clients. Ensure that all company information is correctly updated in the
software.
Key responsibility to set-up new businesses for individuals and corporates, along with providing PRO services for the company. Deep knowledge on govt. liaison services, PRO services, company formation, mergers and acquisitions, HR services etc.
Identifying new business opportunities and building strong relationships with existing & new clients. Drafting quotations and finally preparing contracts with individuals or corporates towards the business deals.
In-depth understanding of legislation and parameters for Mainland and Freezones, MOL, MOE, WPS and other such key parameters in the UAE.
Lead generation and responsible to bring in valued business to the organization and achieving monthly targets.
Liaise with the Visa, Operations, Finance departments and Corporate Lawyers as a support mechanism, which includes but is not limited to sourcing information or also performing tasks on behalf of the department in departments such as MOL, Immigration and Freezones.
Clear and concise communication with internal and external customers on requirements and status of the projects to improve performance, productivity, and profitability.
Adopt a customer service approach (internal and external customers), ensuring a clear understanding of what to expect from the process they are going through and receiving regular updates.
Offer productive solutions to customers to ensure that they are satisfied with the service.
Always strive to deliver the best quality service to our clients and understand individual needs. Interface with customers and sales representatives to handle both pre-sales and post-sales service functions.
Developing and implementing strategies to drive sales & revenue growth. Evaluate processes and
information on a regular basis, taking responsibility for making improvements.
Led a team of two, ensuring compliance with SOPs and KPIs through bi-weekly meetings & Conducting market research to identify competitors, analyzing sales data to track performances.
Primary goal is to identify and pursue new business opportunities. This involves prospecting potential clients, attending industry events and conferences, and leveraging the existing network to generate leads. Lead the process of pitching your company's services, negotiating contracts, and closing deals.
Proven inhouse supply chain experience in drafting, reviewing, negotiating, and advising on commercial agreement/contracts, including a wide range of all 3rd party logistics services (i.e., freight forwarding
transportation, warehousing, demurrage, customs clearance, licensing).
Conduct in-depth research to understand market trends, customer needs, and competitive landscapes within the logistics industry. The analysis helps identify potential opportunities for growth and informs strategic decision-making.
Communicate with suppliers, retailers, and customers to achieve profitable deals and mutual satisfaction.
Building and maintaining strong relationships with existing clients. Work closely with the clients to
understand their evolving needs, address any concerns or issues, and identify opportunities for upselling or cross-selling additional services.
Monitoring key performance indicators (KPIs) and analyzing performance data is essential for evaluating the effectiveness of the business development efforts. This data is further used to identify areas for improvement and refine your strategies over time.
Working closely with internal teams, such as operations, marketing, and finance, to identify opportunities to improve efficiency, reduce costs, and enhance service quality. This involves streamlining processes, implementing new technologies, or optimizing supply chain logistics.
Efficiently manage and organize sales-related documentation contracts, and proposals by preparing and maintaining reports, presentations, and sales materials. Managing the sales CRM system, ensuring accurate and up-to-date information.
Handling export import documents and also knowledge in Mirsal I & II, BOL, LOC, Jafza basic regulations.
Travelled internationally to various parts of Africa such as, The Congo, Zimbabwe, Malawi, Walvis and Richards Bay, South Africa, and Tanzania to gain deeper knowledge of the business.
Plan and implement supply chain optimization projects (e.g., warehouse-slotting, route planning, material management, customs clearance) & overseeing inventory planning.
Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
Developing and maintaining new sales opportunities and resolving specific customer problems, ensuring the
achievement of budget goals, including volume targets and profitable growth, across all assigned product groups and in the respective countries.
Providing financial solutions to the Local, NRI’s and Priority customers by ensuring value added services and support, monitoring business, compliance and operations whilst ensuring adherence to banks policies, ethics, and code of conduct.
Handling NRI portfolio and implementation of private banking by recommending necessary avenues to invest various funds. Achieving annual targets for branch set in AOP (Annual operative plan).
Creating action plan and strategizing to get profit through branch operations and cross sell. Knowing the value of bankers (VB’S) productivity.
Identifying prospects, and generating revenues with preparation of timely weekly, monthly, annual KPI and sales reports.
Generating sales revenue for third party products (Life Insurance, General Insurance, Debit Cards, Credit Cards, and Various Loans etc.) to the existing customer base.
Providing an overall quality service to existing customers in terms of financial and business planning.
Responsible for deepening the existing relationships by cross selling of Bank's products and Services/ third party investment products & ensuring that the customers are sufficiently educated on the best financial solutions.
Monitoring the branch sales targets and strategizing to acquire new accounts and expand existing accounts.
Internship Program
A
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