Darsana Baburaj

Validated financial transactions including fund transfers, trade

: US Healthcare (HealthEdge)
Analysing business and functional requirements and test planning.
Conducted manual and automation testing by API, rest assured,
Jmetre and supported in SIT, UAT, PERF regions.
Automated using Intellijldea and done ETL Testing along with
ensuring integrity.
Designed and executed functional, integration, regression and
end to end testing.
Validated databases using SQL and performed in Enrollment,
Claims, Authorization and Payments.
Worked in extracts and reports and effectively cross checked their
behaviours.
Debugged and validated XMLs for maintaining data integrity
Logged and managed defects using tools like JIRA, Xray.
Hands on experience in AWS and Azure cloud platforms
Collaborated with production and development team ensuring
successful implementation.
Proficient in client and customer support.
Excellent analytical and problem solving skills.
Strong Knowledge in using AWS, Azure Cloud Platforms.

Utilised Service Now to create log and rectify a range of IT issues
Worked within an ITIL framework
Experience offocusing on providing excellent customer service
Experience ofworking and exceeding SLA based targets
Managed scheduled batchjobs andjob monitoring using TWS/OPC
Performed reruns, adhocjob requests, and abend resolutions
(JCL override, documentation)
Maintained health checks on Z/OS and monitored console
messages.
Conducted IPLs, managed spool percentages, and escalated
hardware issues.
Colloborated with support and customer team in weekly meetings.
Activities performed included resolving support tickets, assigning
tasks, and engaging with onsite client.