Darvin Arriba, IT Engineer Support

Darvin Arriba

IT Engineer Support

Golden Square Engineering Consultants

Location
United Arab Emirates
Education
Diploma, Computer Program
Experience
9 years, 9 Months

Share My Profile

Block User


Work Experience

Total years of experience :9 years, 9 Months

IT Engineer Support at Golden Square Engineering Consultants
  • October 2016 to December 2016

• Responsible for network and Servers, design, installation and maintenance services.
• Supporting users over the telephone, email and physical.
• Maintain the company’s network infrastructure
• Configuration and testing of any new Hardware and software.
• Travelling to client sites to help with installs, deployment, and troubleshooting.
• Management of the daily data backup and retrieval scheme.
• Installing and operating Windows desktop and server operating systems.
• TCP/IP networking and hardware maintenance and repair.
• Training new employees. Assistance with training of staff and compiling procedural documentation.
• Assisting the IT Engineer for all Task, Project and IT responsibilities
• Ensure computer hardware is safe & complies with health and safety legislation.
• Applying patches in accordance with company procedures

Information Technology Supervisor at MAJID AL FUTTAIM- CARREFOUR
  • United Arab Emirates - Abu Dhabi
  • February 2010 to April 2016

• Assemble of IBM 3650 server, configuring Windows server 2012 w/ Raid 5 config
• Knowledge in AD, Cisco Switch Configuration, Server Virtualization
• Install, upgrade, configure, test, and troubleshoot Servers and LAN/WAN networks.
• Investigate user problems, identify their source, determine possible solutions, test and implement solutions.
• Install, configure, and maintain personal computers, file servers, Ethernet networks, network cabling, and other related equipment, devices, and systems;
• Plan and implement network security, including firewall, file permissions, backup and disaster recovery plans, adding and deleting users.
• Maintain confidentiality with regard to the information being processed, stored or accessed by the network.
• Configure the mailboxes and MS Outlook as required.
• Make avail the IT support at exhibition sites of the company.
• Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created and sent off site as necessary.
• Provide on-call consulting advice and technical support to various users regarding specific operational/application issues.
• Experience in PABX system.
• Database applications support and management, retrieval of the data and generation of various reports.

CORPORATE SALES at ABENSON
  • Philippines
  • January 2008 to February 2010

• Greets customers immediately upon entering the store with a smile and sincere non-business like greeting.
• Creates a positive first impression for the customer through an energetic attitude and adhering to dress code.
• Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.
• Provides customers with current relevant information about the product.
• Participates in and attends all store meetings and other related functions.
• Represents a positive attitude toward the merchandise, the brand and the company.
• Participates in all inventories.
• Assumes and completes other duties as assigned by store management.

Assistant Production Planner/document controller at Obeikan Investment Group
  • Saudi Arabia - Riyadh
  • November 2006 to December 2008

Assistant Production Planner/Document Controller
Printing and Packaging Division
Obeikan Investment Group
Riyadh, Kingdom Of Saudi Arabia
(2006-2008)

Duties & Responsibilities:

 Analyzing Production Specifications.
 Coordinating Delivery of materials.
 Preparing Work Packages.
 Perform clerical office duties such as typing, operating facsimile and photocopying machines.
 Develop a system for identifying and logging incoming and outgoing documents that can easily be used for primary search keys in a PC database system.
 Entering information into specific files or forms from recorded material, hand written pages or figures contained in printed files.
 Verifying, correcting, deleting unnecessary data, or combining data from several sources before entering into a file.
 Prepares process and status reports and ensure that all production documents are well checked and submitted on time prior to the documents submission due date.
 Develop the labeling to ensure a good match between PC filing and filing cabinet identification.

Education

Diploma, Computer Program
  • at STI COLLEGE STA.MARIA Diploma in Computer Studies Sta. Maria Bulacan
  • March 2005
Diploma, Computer Hardware
  • at ASIAN INSTITUTE OF COMPUTER STUDIES Diploma in Computer Technicians Fairview, Quezon City.
  • April 2003
High school or equivalent, Math
  • at BULACAN STANDARD ACADEMY High School Diploma City of San Jose Del Monte Bulacan
  • March 2001

Specialties & Skills

Business Ideas
Customer Service
Sales and Marketing
PC Software
Technical Support
 Knowledge in PC software and hardware troubleshooting
 Knowledge in SMA
 Knowledge in Networks
 Knowledge in POS machine, Printers
 Knowledgeable in Microsoft Office
Server and Client Support
 Configuring Windows Server 2008 , 2012
 Experience in Core Switch and PABX
 Knowledge in Configuring Cisco Switch and Routers
 Domain, AD, DHCP, DNS, File Server, Hyper V

Languages

English
Expert
Arabic
Beginner

Training and Certifications

International Organization for Standardization (ISO) (Training)
Training Institute:
Obeikan Investment Group Riyadh, Kingdom of Saudi Arabia
Date Attended:
January 2008
Duration:
10 hours

Hobbies

  • BASKETBALL, COMPUTERS, BUSINESS
     Best Employee of the month year 2011  Best Employee of the month year 2013  Promoted as IT Supervisor year 2014  Consistently achieved a high level of client satisfactions by exhibiting positive attitude and trust, by ensuring that commitments are met and expectation are exceeded by offering additional information about the company’s production/services in line with clients need.