Daryl Kalloor

1.Organizational Development - Evaluate organizational design and effectiveness. Identify whether organizational composition fosters steady achievements of organizational objectives
2.HR Policy Management - Review relevance and effectiveness of HR policies and procedures with feedback and scores collected over HR surveys and queries raised through HR self-service portal
3.Work plan & KPI reporting - Assist with planning and strategy formulation for work plan and activities of the year. Submit quarterly KPI reports with management for progress monitoring, review and decide next steps
4.Training & Development - Facilitate functional and soft skill training by evaluating requirements raised by staff through annual performance cycles with senior management
5. Performance Management & Appraisals - Ensure compliance with performance management policy Assist and support staff and management on conducting effective performance appraisal cycles and resolve issues and queries raised during this exercise

1.People Management - Lead, direct and supervise work of administrative assistants, HR officers and associated department HR coordinators.
2.Strategic Business Planning - Provide consultation on policy changes & updates required on the basis of partnering with executive leadership, voice of employee feedback forms and exit interviews. Identify and plan HR objectives for the year and draw RACI charts for each quarter.
3.Organizational Design - Evaluate organizational design and effectiveness. Identify whether organizational composition fosters steady achievements of organizational objectives
4. Employee Relations - Manage and develop employee relations programs. Use feedback and data to foster organizational changes, build capabilities and collaboration between departments.
5. Recruitment -Manage overseas recruitment operations by planning & negotiating with vendors in order to achieve organizational goals. Prepare demand and request letters for embassies on overseas manpower requirements.
6. Payroll & Compensation- Run payroll and benefit payments using HR Oracle ERP systems. Liaise with finance team to request payments on employee benefits, salary deductions and provide invoice copies for work carried out by vendors.
7. Operations - Liaise with various department for leave & visa applications, insurance claims compliant with Ministry of Labor regulations. Analyze and recommend changes to Oracle system post approval by HR Director. Monitor and respond to queries concerning probation, advance leave salary, code of conduct and discipline.
8. Performance Management - Provide consultation to queries from managers & unit heads for Job evaluation and performance appraisal. Identify trends on performance appraisal feedback forms and propose policy changes where required.

1.Employee Relations - Manage employee relations with TESCO IRELAND store managers and personnel managers including clarifying company policy and guidelines, evaluating grievance and dispute claims against Employee Tribunal guidelines and labor laws.
2. Recruitment - Recruitment for Ireland store section managers using Candidate manager tool to post vacancies and screen for suitable candidates. Conduct phone and face to face interviews for HR services team, India to match candidates against desired requirements and strategic objectives.
3. Reward & Benefits - Was part of the project team for reward and benefits projects to analyze reward schemes including eligibility criterion and past company spend vs budget. Analyze people policies, KPIs and suggest improvements for process streamlining and quality.
4. Time & Attendance - Monitor Time & Attendance KPI reports for evaluating productivity and payroll discrepancies.
5. Operations - Review and report on talent management reports that would enable planning for managing critical talent pool and succession planning. Chaired virtual HR meets via Tele presence meetings to discuss, plan and execute change and improvement project and strategic objectives.
6. Strategic Business Planning - Identify focus areas on HR policies that necessitate changes and improvements through voice of employee surveys, change in company objectives and strategy, labour law changes and union-industry agreements. Contributed in HR projects to identify ‘what good looks like’ in personnel behaviour with the objective of delivering great customer service to customers.

1. Recruitment- Recruitment for MRM services by conducting first level interviews.
2. Operations - Administer Marketing & Customer Relationship Management (MRM, CRM) and Lead management. (EMEA)
3. Lead Management - Track all leads in the customer relationship management (CRM) system to generate revenue and improve customer experience.
4. Quality Management - Analyze to introduce quality controls and prepare process documentation