hvac technician
Dallah AL baraka
Total years of experience :17 years, 5 Months
Works on Trane air cooled chillers.
Reporting to Service Supervisor.
Take breakdown calls from office correspondent.
Rectifying trouble shooting ( Electrical & Mechanical )
Planning service deliveries via internal/external sources.
Organizing services by considering customers requirement.
Solving issues regarding technically.
Invoicing customer upon completion of job.
Maintaining updated information on regarding relevant paperwork.
Worked on TRANE Chillers at Princess Nora University Project.
Worked on Trane Techview software (which had enabled me to solved technical issues as well).
Reporting to Project Operation Manager.
Receiving calls from customers, regarding deliveries & installation.
Work on BMC Remedy software Management System.
Assigned tickets and deliver to concern region correspondent.
Converse with technical team to comprehensives task and close up incident punctually.
Preparing monthly report for total number of calls closed & overdue.
Organizing meetings & updating customers regularly on service stages.
Maintaining professional & efficient delivery services by working with internal staff.
Updating customer on delivery status & sending supporting documents.
Close follow up on due payments & updating finance team on same.
Preparing service reports & presentation (monthly, quarterly & yearly
Reporting to HR Manager.
Responsible Monitor, record and report daily attendance and inform necessary parties to Computer payroll and deductions.
Responsible for total leaves and vacation management of the employees.
Responsible for generating daily attendance reports.
Responsible for collecting & entering overtime data to the system.
Responsible for preparing monthly payroll.
Responsible for verifying time-sheet and invoices.
Responsible for handling all internet operations.