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Sumedha Datta, General Manager

Sumedha Datta

General Manager

Nissan Middle East FZE

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Business
Experience
25 years, 9 Months

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Work Experience

Total years of experience :25 years, 9 Months

General Manager at Nissan Middle East FZE
  • United Arab Emirates - Dubai
  • My current job since September 1998

a. Business Planning / Strategies Development - short/mid/long-term
b. General Management - human capital / administrative / people development / investment returns etc
c. Dealer Network Development - Coaching, Mentoring, Consulting and Start-up
d. Driving Business Profitability - create a customer-centric business model network / profit centre, through Customer Lifecycle Management and Customer Experience Excellence, Sales and Aftersales Operational Quality Management, Network Planning and Retail Branding
e. Succeed in Competitive Environ - strategic Market Intelligence, Marketing

Education

Bachelor's degree, Business
  • at University of Calcutta
  • May 1982

Post-Graduate Diploma in Sales & Marketing Management

Specialties & Skills

Quality Center
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Dealer Management
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Customer Lifecycle Management
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Customer Experience
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Business Planning
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Leadership, Objective Management, People Dev, Ops Management, Cross-Cultural, Decisive
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Languages

English
Expert
Hindi
Expert
Bengali
Expert
Arabic
Beginner

Training and Certifications

Nissan Way EVP-3 (Certificate)
Date Attended:
July 2007
Valid Until:
July 2007
Management Leadership (Certificate)
Date Attended:
October 2005
Valid Until:
October 2005

Hobbies

  • Trekking / Adventure, Cultural Travel, Music, Reading
    Trekked to Tapovan in Himalayas, 14000+ ft height, Oct 2012