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Muhammad Nouman Tariq , Head of OD and Operations

Muhammad Nouman Tariq

Head of OD and Operations·VitaQuip

United Arab Emirates

Bachelor's degree, Management

Work experience

Total years of experience: 15 years, 9 months

Head of OD and Operations

December 2023 - Present

VitaQuip

Dubai, United Arab Emirates

December 2023 - Present

● Design and implement effective organizational structures that align with the companys strategy and objectives.
● Evaluate and recommend changes to the organizational hierarchy as needed.
● Identify and analyze existing business processes to streamline workflows and improve operational efficiency.
● Implement process improvements and redesign initiatives.
● Define clear job roles and responsibilities to enhance employee productivity and accountability.
● Conduct job analyses and evaluations to ensure roles align with organizational objectives.
● Develop and implement change management strategies to facilitate smooth transitions during organizational changes.
● Collaborate with HR to ensure alignment between organizational design and talent acquisition strategies.
● Support the development of a talent pipeline that aligns with future organizational needs.
● Oversee the integration of new technologies to improve efficiency and competitiveness.
● Establish key performance indicators (KPIs) to measure the success of organizational design initiatives.
● Ensure that organizational designs comply with relevant laws, regulations, and industry standards.
● Use analytics and data to assess the impact of organizational changes and make data-driven recommendations.
● Conduct periodic audits to ensure ongoing compliance.

Company industry:
Retail & Wholesale
Job role:
Human Resources and Recruitment

People Operations Manager

June 2021 - Present

Motive (Formerly KeepTruckin)

Islamabad, Pakistan

June 2021 - Present

● Support company-wide HR policies, procedures, and practices in accordance with company OKR’s.
● Navigate all stages of the employee lifecycle from onboarding to orientation, to development and support, to offboarding and termination.
● Talent management through corporate learning and development, Identifying key resources, succession planning etc.
● Responsible for all Employee Relations
● Responsible for complete People Operations
● Leading world class people experience
● Change agent for Workday integration with all departments
● Analyzing training needs for all departments and providing training
● Working and coordinating between global ops projects
● Utilizing data analytics divisions through pulse surveys, focus groups etc.
● Develop and maintain performance-based culture
● Manage career development with managers for teams
● Define and track key metrics to measure employee happiness, engagement, performance, and retention,
and use data to inform program changes. (Qualtriics)
● Implementing operational improvements creating efficient processes, policies, and programs.
● Green house and Workday integration.
● Change agent for complete functions. Addressing pain areas areas with data driven decisions.

Company industry:
IT Services
Job role:
Human Resources and Recruitment

Manager HR Operations

December 2019 - June 2021

Confiz

Lahore, Pakistan

December 2019 - June 2021

● Performing activities related to employer branding
● Responsible for maintaining the Confiz brand on social media and other portals.
● Leading HR operations such as Performance management, training and development and personnel development etc.
● LLC US operations handling from visa to green card. H1, E2 visa processing with the team in coordination with the attorney.
● Developing and improving HR systems and policies in line with best practices.
● Supporting employee engagement activities, organizational development and organizational change.
● Employee grievance and complaint handling.
● Employee performance management and maintaining HR dashboard.
● Employee promotions and feedback.
● Employee satisfaction survey conduction and taking corrective action to resolve negative views.
● Responsible for organizational diversity.
● Introducing employee development with the help and support of training and development

Company industry:
IT Services
Job role:
Human Resources and Recruitment

OD & Recruitment Manager

December 2014 - December 2019

Al Mahdod Quick Architechtural Company

Jeddah, Saudi Arabia

December 2014 - December 2019

Key Result Areas:
• Spearheading all HR operational processes are managed in terms of TAT, accuracy, frequency & compliance
• Leading organization development that addresses issues such as succession planning, superior workforce development, key employee retention, organization design and change management
• Designing, developing and maintaining the recruitment process in the organization including its description, recruitment measurement definitions and so on
• Ensuring the joining formalities including induction & orientation is completed within the stipulated time frame
• Leading employee training and development division by monitoring competency grids and identifying training needs for skill/competency upgradation
• Responding to employees’ grievances & complaints; resolving the issues/concerns and/or escalating the same to senior management
• Managing Leave-of-Absence Programs and maintaining personnel records; administering benefits enrollment

Highlights:
• Negotiated for 110 salary offers and Sign-on Bonuses/Relocation Packages annually
• Slashed benefits costs by 15% annually by taking effective measures
• Introduced first Formal Performance Review Program and created a tool that was later adopted company-wide
• Reduced hiring costs by judicious use of employee referral programs and online job portals for sourcing; achieved cost saving of 13% of recruitment cost from previous year
• Achieved a reduction in operational cost by 22% through a detailed analysis of the daily functions

Company industry:
Civil Engineering
Job role:
Human Resources and Recruitment

Recruitment - Supervisor

January 2014 - December 2014

Sunset Beach Resort, Marina & Spa

Khobar, Saudi Arabia

January 2014 - December 2014

Highlights:
• Imparted training to 25 members of Management Team on Interviewing Techniques and Best Practices, Conducting Workshops
• Structured Standardized Candidate Tracking System to ensure the validity of candidate’s information and reduce the stress for sourcing
• Developed Incentive and Morale-boosting Programs including special events and awards structures that increased employee satisfaction and productivity by 06%

Company industry:
Hospitality & Accomodation
Job role:
Human Resources and Recruitment

Recruitment/ On boarding Officer

March 2013 - January 2014

BUPA Arabia

Jeddah, Saudi Arabia

March 2013 - January 2014

Highlights:
• Spearheaded the Mass and Operational Roles Hiring; closed over 150 positions in 3 months
• Arranged & organized job fairs in collaboration with Marketing Team
• Supervised onboarding operations for employees across Saudi Arabia

Company industry:
Insurance & TPA
Job role:
Human Resources and Recruitment

Hr/Administration Executive

September 2010 - March 2013

Al Ansar Arabia for contracting

Jeddah, Saudi Arabia

September 2010 - March 2013

Highlights:
• Obtained approval for Salary Structure and Issuance of offer letter of the selected candidates
• Reviewed and maintained filing of PF Forms, HR Handbook, Performance Appraisal Form and Training Schedules
• Engaged in Payroll Processing activities like computing wage and overtime payments, calculating payroll deductions, processing requests for paycheck advances and so on
• Networked & liaised with External Consultants and identified training needs; arranged training schedules for the employees and evaluated the effectiveness of the training programs

Company industry:
Construction & Building
Job role:
Human Resources and Recruitment

Education

COMSATS Institute of Information Technology

September 2024

September 2024

Bachelor's degree, Management

Pakistan

NUST Business School

September 2010

September 2010

Master's degree, Business Management

Pakistan

Skills

HRIS
Expert
HRIS
Expert
SAP HR
Expert
SAP HR
Expert
Good analytical and decision making skills
Expert
Good analytical and decision making skills
Expert
Oracle HR
Expert
Oracle HR
Expert
Event Management
Expert
Event Management
Expert
Recruitment
Expert
Recruitment
Expert
Adobe Photoshop
Intermediate
Adobe Photoshop
Intermediate
Effective Communication
Expert
Effective Communication
Expert
MS Office
Expert
MS Office
Expert
OPERATIONS
Expert
OPERATIONS
Expert
CONSULTING
Expert
CONSULTING
Expert
CONSTRUCTION
Expert
CONSTRUCTION
Expert
PERFORMANCE REVIEW
Expert
PERFORMANCE REVIEW
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
REDUCTION (COMPLEXITY)
Expert
REDUCTION (COMPLEXITY)
Expert
SOURCING
Expert
SOURCING
Expert
ANALYTICS
Expert
ANALYTICS
Expert
BUDGETING
Expert
BUDGETING
Expert
EMPLOYEE PERFORMANCE MANAGEMENT
Expert
EMPLOYEE PERFORMANCE MANAGEMENT
Expert
Workday
Expert
Workday
Expert
SAP
Expert
SAP
Expert
HRIS
Expert
HRIS
Expert
SAP HR
Expert
SAP HR
Expert
Effective listener
Expert
Effective listener
Expert
Good analytical and decision making skills
Expert
Good analytical and decision making skills
Expert
Oracle HR
Expert
Oracle HR
Expert

Languages

English
Expert
Urdu
Expert
Hindi
Intermediate
Arabic
Beginner

Training and Certifications

Certifications
CHRP (Certified Human Resource Professional
Apr 2017 - Mar 2022
CHRM (Certified Human Resource Manager)
Apr 2017 - Apr 2022
Attendance leading to Achievement
CIPD
Dec 2013 - Dec 2013