Senior Manager & Cluster Head - Sales & Operations- Supply Chain Management- West Zone
MRC Logistics India Pvt Ltd
Total years of experience :18 years, 2 Months
* Working as Senior Manager & Cluster Head-Sales and Operations for West Zone with MRC Logistics, Pune
*Leading and managing the operation activities with 19 clients i.e., TATA Motors Ltd, Kirloskar Engine Oil Ltd, Mahindra-Powerol, L&T, Cummins, Volvo Eicher, Hyva, Whirlpool, Ammann, and Simmond Marshall within a Maharashtra, Madhya Pradesh & Gujrat States.
* Responsible for overseeing all aspects of operations, optimizing processes, ensuring efficiency, and maintaining a high-quality service level with a sale value of +5.0 Cr per month.
*Playing a pivotal role in driving growth, enhancing customer satisfaction, and fostering a culture of operational excellence.
*Leading Operations with a team of 19 Project Heads; 100+ Executive/Officers/Supervisor, Blue collared Team Size +1800.
Key Responsibilities:
● Operational Leadership: Provide strategic direction, leadership, and guidance to the operational teams across multiple
locations within the assigned cluster.
● Process Optimization: Analyze and streamline operational processes to improve efficiency, reduce costs, and enhance
overall productivity within the cluster.
● Performance Monitoring: Monitor and evaluate key performance metrics (KPI), such as on-time delivery, inventory accuracy,
cost per unit, and customer satisfaction, to ensure targets are met or exceeded.
● Budget Management: Prepare and manage budgets for the cluster's operations, optimizing resource allocation and cost control.
● Resource Management: Effectively allocate resources, including personnel, equipment, and facilities, to ensure optimal utilization and seamless operations across the cluster.
● Team Development: Build, train, and mentor a high-performing operations team, fostering a culture of collaboration, accountability, and continuous improvement.
● Quality Assurance: Implement quality control measures to ensure compliance with company standards, industry regulations, and customer requirements.
● Vendor and Partner Management: Collaborate with vendors, suppliers, and partners to establish strong relationships, negotiate contracts, and ensure timely and cost-effective services.
● Problem Solving: Address operational challenges promptly, identify root causes, and implement corrective actions to prevent recurrence.
● Strategic Planning: Contribute to the development of strategic plans for the cluster, aligning operational goals with broader company objectives.
● Health and Safety Compliance: Ensure strict adherence to health and safety protocols across all operational activities.
● Technology Integration: Leverage technology and data analytics to enhance operational efficiency, track performance, and identify areas for improvement.
● Business Development: Front-lining the business development efforts by building the pipeline, Maintaining, and mining existing customer relationships, and cross-referrals.
● Deal Making & Closure: Defining processes to structure deals, including valuation and negotiation; monitoring financial performance of signed deals, trouble-shoot problems with channel partners.
● Industry & Market Intelligence: Keep abreast with developments in the sector and create opportunities for the organization.
Additionally implementing the new projects.
Be part of corporate strategic initiatives to start new products/businesses, and grow existing ones, thought leadership, and ideas. Also, be responsible for day-to-day target achievement and business growth along with the P&L of the clients.
Worked as Manager Operations with BLG Parekh Logistics. Additional role as Manager Implimentation for projects for Gates Unitta Chennai & JBM Pithampur.
Leading a Warehousing Operations with team of 8 Assistant/Deputy/ Managers; 39 Officers/Supervisor, Blue collared Team Size 650+
Managing Spare Parts Operations for Bajaj Auto Ltd. Aurangabad,
Sales-300 Cr/Month Reports to- Deputy General Manager-Operations
Managing Operations like Inbound, Stores, Prepacking, Pick to Light, Sort by Light, Multi Order case Picking, Shuttle Rack, VOR, Export & Domestics Dispatch as per dealers & Distributors orders.
• Co-ordinate with the planning department to ensure material availability of fast moving items to meet the supply demand chain for IBU, GCC and EMC.
• Manage MIS reports weekly (Samples, Shipments, Open Orders, Replenishment), Monthly (Inventory Stock)
• Monitor the Inventory and Re-order levels by raising indents.
• Plan and organize a dedicated team in the warehouse on a day to day basis to meet the operational expectations, priorities and deploy resources accordingly.
• Co-ordinate with the sales team on a daily basis to establish immediate priorities.
• Monitor all aspects of the warehouse from security to documentation, fleet and people management.
• Improved service levels of warehousing and distribution operation by process and people development.
• Process improvement and control on deviations.
• Plan and conduct Cycle count, discrepancy analysis and correction.
• Analyze the discrepancy of the stock and get the inventory posted in WMS and Orion.
• Service Delivery and Fill rate monitoring and analysis.
o WMS Implementation
• Is accountable for Implementation of Orion- LFS WMS multiple formats (Perfumes, Attars, Packing Material, Finished Goods, Row Materials etc.). Self was actively involved in all the projects right from commencement till streamlines.
• Manage Space planning, Layout design and on ground preparation of physical infrastructure.
• Document functional and non-functional business requirements
• Create functional designs and prototypes based on analysis of requirements
• Review and test completed modifications for functional accuracy
• Designing and creating Masters Data for Top management to review and updating
• Solely responsible for creation, maintenance, updating of ‘Non Host Master Data'( E.g. LOCATION, PUTAWAYZONE, AREA Master)
• Analysis Data, Bin occupancy and Capacity planning for smooth functioning of systems.
• Planning spares orders according to mode Courier, Air, Road & Sea.
• Execute orders and deliver the spare timely to export dealer/distributors.
• Plan and execute for LC and TT orders and monitoring backlog to timely filling orders.
• Ensure proper packing and dispatch as per export norms with documents i.e. ARE1, Bank documents, Packing Lists, CP invoices etc.
• Manage all aspects of export spare part division for inbound to the 3PL warehouse and to the factory
• Manage all outbound distribution activities including transportation management, outbound customs.
• Manage transportation between warehouses, 3rd party fillers, and co-packers.
• Manage inventory accuracy, cycle counting, and WMS in warehouse.
• Ensure the products are adequately stored in a safe and secure manner within the warehouse.
• Organize the assembly of orders for dispatch to the various distributors.
• Allocate the consignment to the appropriate mode of transport, taking into account company policy and dispatch / delivery lead times.
• Ensure appropriate parties are advised of dispatch details.
• Liaise with the appropriate shipping trucking contacts, as and when required, to resolve potential or current problems.
• Ensure appropriates export documentation is prepared based on requirements set out in the Distribution Manual.
• Establish and monitor shift patterns to ensure resources are allocated in an optimum manner, taking into account current and anticipated throughput of the 3rd party warehouse.
• Plan and initiate stock takes in a manner, which ensure accurate recording of inventory records.
• Monitor actual costs relating to the handling and transportation of products against budgeted costs. Identify reasons for variances and recommend action to avoid adverse variances.
• Ensure the various invoices received from providers of logistics related services are validated.
• Ensure handling equipment is scheduled for maintenance.
• EWMS, implementation and execution for Exports, Imports.
Warehouse Manager (Logistics and Supply Chain)
TVS Logistics Services Limited, AMWH Division, West Zone, Pune to client JCB India Ltd.
• Monitor daily production for Local/ Import receipt and Export/Domestic dispatches.
• Generate all Dealer/Distributor orders to All India dealers/distributors & ensure timely delivery to warehouse /direct dealers/distributors across India.
• Generate and execute export orders in Mode Courier, Air & Sea on time deliveries.
• Manage warehouse operations ensuring delivery to customers through smooth logistics operation for 129+ dealers/distributors.
• Manage Logistics team to ensure smooth transactions of import/export/domestic activities.
• Monitor the customs and clearance agents/brokers for import / export.
• Ensure that all documents for incoming shipments are received on time & are as per the requirement.
• Ensure all incoming shipment timely pre-packed and ready for saleable.
• Monitor daily perpetual inventory, Annual Inventory plan and execution, fast-slow-non Analysis and reducing Non Moving SKU’s.
• Manage all direct reports by actively working on relationships ensuring reduction in complexity, improvement of competence and achieve the highest value of customer service.
• Generate Supply Demand Reports i.e. Re-order template, forecast report, Back order report to enable on-time availability of products at Warehouses.
• Generate Quality Claims reports i.e. Short-excess, damage, wrong & defect Claims, Insurance Claims, and PPM.
• Take all corrective actions, where identified in such reports & follow up on the closure of identified gaps.
• Ensure continuous focus on 5S, Kaizen and Poka-Yoke.
• Mange the coordination with Finance for customs charges, exemptions and all related financial requirements.
• Handle with negotiations to all service providers i.e. manpower agencies, transporter.
Warehouse Shift Incharge (Logistics and Supply Chain)
SKF India Ltd, Pune India from ABL.
• Managed a team of 24 supervisor & 100+ Associate of the department around the Warehouses.
• Monitor daily activities for more than 1200+ SKUs which includes receiving shipments, inter-branches transfer.
• Monitor deliveries, RTVs, warehouse arrangements, tagging and stock card.
• Ensure Inventory preparations and reconciliations of all the warehouses.
• Supervision of promotion packing activities including packing, sticking and bar-coding
• Prepare activity and KPIs reports on weekly and monthly basis.
• Prepare daily in-bound and out-bound logistics plan.
• Responsible for complete fleet management within the region.
• Developing and maintaining efficient vendor relationships management.
• Handle to all outsourcings i.e. transporters, manpower agency and tools/equipment maintenance.
• Make sure that all due as well as urgent, Export & domestic customer orders are dispatched in time.
• Analysis of customer complaints and arrange for corrective action.
• Monitor & control day-to-day performance of Warehouse Staff in the areas of receiving, issue, collection of finish material from channels & Pick, pack & ship activity in FPS.
• Audit the performance parameters & seek corrective actions (location accuracy, inventory accuracy FIFO etc). Maintain FSN at warehouse.
• Coordinating with team members for seamless & timely pickup and delivery of orders.
• Coordinate with Supply Chain Planners and Production Supervisors, in deciding the priorities.
• Ensure keep updated Fixed Assets & Maintenance Spare part warehouse, with statutory compliances.
• Support initiatives in Warehouse function like 5S, Safety, KAIZEN, to improve efficiency, effectiveness of individual & team followed by timely reviews
• Implement cost reduction principle in all aspects of warehouse transactions and activities.
Distribution Center Incharge
Zawya Mart (Retail Venture of Al Ghurair Group, UAE), Dubai.
• Setting up Mother Warehouse including Warehouse Design, Capex & Opex budgeting, Procurement & Setup of warehouse infrastructure like Storage Shelves & Racks, MHEs, security equipment’s etc.
• Overseeing IT hardware & Software implementation.
• Overseeing and managing implementation and integration of Oracle RWMS in the Warehouse.
• Designing strategies for distribution, stock, transportation & customer services entailing process optimization and location planning.
• Maintaining proper quality standards in terms of facility, security, housekeeping etc.
• Devising and effectuating strategies for optimizing transportation costs of goods & materials.
• Setting up Warehouse Policies & Procedures, SOPs, and KRAs & KPIs.
• Overseeing / providing guidance on warehouse control, stock counts, item record control and item cost accuracy.
• Direct responsibility for all material movements and distribution of all the goods to the respective stores.
• Ensuring that standard warehouse storage principles are followed and FEFO, FIFO (if require) LIFO and LEFO are maintained.
• Ensuring that all operational reports are timely, correctly and efficiently done and circulated to the respective team / departments.
• Training & developing warehouse staffs to achieve better efficiency in their respective functions.
Warehouse Sr. Executive (Logistics and Supply Chain) Manufacturing of goods.
Mahindra Logistics Ltd, Pune to client ITC Ltd., Aditya Birla Retail & J.P. Morgan Chase
• Managing complete business operations encompassing facility management, administration, contract management, exception management, management review (E2E), KPIs & KRAs review, etc. with accountability for profitability.
• Warehousing control: Maintaining SLA, Customer order management, agreed fulfillment of line items, System Control, FEFO, dock audit, inventory accuracy of stock, minimizing handling damage & expiry, loss prevention.
• Process Management & Control: Value additions, cost effectiveness, customer service, quality management review.
• Quality Management: daily & monthly, inventory reports, process training development maps etc.
• Audits: Corporate audit compliance (QMI), social audit compliance and process audit compliance (operations).
Responsibilities & duties:
Supervising Inbound & outbound deliveries, Inventory accounting responsibility, Accurate and timely documentation
Audit Coordination, Cost & time optimization, Tracking of Vehicles, Route planning and related MIS.
Monitor Receipt and Issue of goods and good housekeeping of the warehouse.
Effective utilization of space, Supervision of a multi cultural work force.
Receipt, coordination, and safety of incoming and outgoing materials through the warehouse.
Monthly stock reconciliation and posting in SAP system.
Leading and directing the work of the warehouse staff. Warehouse cleanliness, Facility cleanliness & Warehouse Safety.
• MBA (Supply Chain Management) in 1st Class from IIBMS, Mumbai.
• B.A. (English Literature) in 2nd Class from Shivaji University, Kolhapur.
Second Class