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David Bou Chehadeh, Marketing Director

David Bou Chehadeh

Marketing Director·OPES Software

Lebanon

Master's degree, Strategic Management

Work experience

Total years of experience: 16 years, 5 months

Marketing Director

May 2021 - Present

OPES Software

Quebec, Canada

May 2021 - Present

An international financial services solution provider.

FATCA & CRS Reporting, Anti-Money Laundering (AML), KYC, PEP Screening, Wealth Management, Mutual Funds, Compliance, Enterprise Resource Planning (ERP)

• Develop strategic goals which will help make a significant impact on the growth of the company.
• Online community management. Manage, plan, and analyze OPES digital platforms.
• Develop strategic & tactical email marketing plans while providing insights on sendinblue and mail chimp.
• Design and oversee all aspects of the digital marketing department including marketing database, email, and display campaigns.
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
• Overseeing all areas of the marketing department. This may include digital marketing, direct marketing, print marketing, media marketing, social media marketing, market research and coordinating with external agencies.
• Providing support and development opportunities to the marketing team. Increasing their knowledge and sharing best practices.
• Giving advice and direction where needed on work priorities, budgets, and resources.
• Promoting a culture of high-performance with a focus on successful outcomes.
• Advising on the development of the corporate brand.
• Designing the marketing strategy to drive the business forward.
• Overseeing the management of annual marketing budgets.
• Identifying new revenue opportunities and providing actionable plans to the marketing and sales teams, ensuring the continuous improvement of the company’s marketing efforts.

Company industry:
Software Development
Job role:
Marketing and PR

Marketing Director

May 2021 - Present

OPES Software

Quebec, Canada

May 2021 - Present

Company industry:
Software Development
Job role:
Marketing and PR

MARKETING DIRECTOR

February 2021 - Present

OPES Software

Quebec, Canada

February 2021 - Present

• Develop strategic goals which will help make a significant impact on the growth of the company.
• Online community management. Manage, plan, and analyze OPES digital platforms.
• Develop strategic & tactical email marketing plans while providing insights on sendinblue and mail chimp.
• Design and oversee all aspects of the digital marketing department including marketing database, email, and display campaigns.
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)

Company industry:
Business Consultancy Services

Operations & Marketing Manager

June 2018 - November 2019

BROKERS XP

Beirut, Lebanon

June 2018 - November 2019

Senior Business Development Manager, 6/2018 to 11/2019 Operations & Marketing Manager, 11/2017 to 6/2018
• Develop strategic goals which will help make a significant impact on the growth of the company.
• Online community management. Manage, plan, and analyze BXP social media platforms.
• Design and oversee all aspects of the digital marketing department including marketing database, email, and display campaigns.
• Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate
• Manage the Marketing, Photography, Call Center, and operation departments
• Assist in fine tuning operational methods for the departments while improving the overall efficiency
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
• Manage the day to day operations in accordance with company policies and standards to maximize profitability and efficiency.
• Develop and ensure all relevant policies, procedures, internal controls, and processes are kept up-to-date and meet all regulatory and other requirements.
• Ensure operational costs are kept to a minimum.
• Present the CEO in Real Estate Syndicate (REAL)
• Conduct operational audits, reports/dashboards to ensure processes are in compliance with corporate policy.
• Manage and implement new IT and Technical systems and software which can help improve the efficiency of the business by reducing the turnaround time to deliver business.
• Develop and execute a marketing communication plan including KPIs.
• Oversee the company marketing budget.
• Develop, lead and manage internal and external communications & initiatives
• Maximizing networking opportunities and regularly using conferences, events and exhibitions to increase awareness and develop a further network of contacts.
• Presenting the CEO by attending exhibitions, events, and seminars, etc...
• Follow the latest industry developments and stay up-to-date on competitors
• Develop marketing reports/dashboards and follow up the performance of all our marketing channels on a monthly basis.
• Assist with the recruitment process.
• Pro-actively strive to have an in-depth understanding and keep abreast of the new laws and regulations of the local and international property market and being aware of the current legal issues of the country specifically pertaining to the property law.
• Writing reports and analyzing the relevant business data.
• Provide leadership and guidance to direct reports and managing their performance in accordance with the organizations policies and applicable legal requirements.

Company industry:
Real Estate

Senior Marketing & Business Development Manager

December 2017 - November 2019

Brokers XP

Beirut, Lebanon

December 2017 - November 2019

• Develop strategic goals which will help make a significant impact on the growth of the company.
• Assist in fine tuning operational methods for the departments while improving the overall efficiency of the departments.
• Prepare the marketing annual budget
• Manage the day to day operations in accordance with company policies and standards to maximize profitability and efficiency.
• Develop and ensure all relevant policies, procedures, internal controls, and processes are kept up-to-date and meet all regulatory and other requirements.
• Ensure operational costs are kept to a minimum.
• Conduct operational audits, reports/dashboards to ensure processes are in compliance with corporate policy.
• Develop strategic goals which will help make a significant impact on the growth of the company.
• Online community management. Manage, plan, and analyze BXP social media platforms.
• Design and oversee all aspects of the digital marketing department including marketing database, email, and display campaigns.
• Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate
• Manage the Marketing, Photography, Call Center, and operation departments
• Assist in fine tuning operational methods for the departments while improving the overall efficiency
• Manage and implement new IT and Technical systems and software which can help improve the efficiency of the business by reducing the turnaround time to deliver business.
• Develop and execute a marketing communication plan including KPIs.
• Oversee the company marketing budget.
• Develop, lead and manage internal and external communications & initiatives
• Maximizing networking opportunities and regularly using conferences, events and exhibitions to increase awareness and develop a further network of contacts.
• Presenting the CEO by attending exhibitions, events, and seminars, etc...
• Follow the latest industry developments and stay up-to-date on corporate competitors
• Develop marketing reports/dashboards and follow up the performance of all our marketing channels on a monthly basis.
• Assist with the recruitment process.
• Pro-actively strive to have an in-depth understanding and keep abreast of the new laws and regulations of the local and international property market and being aware of the current legal issues of the country specifically pertaining to the property law.
• Writing reports and analyzing the relevant business data.
• Provide leadership and guidance to direct reports and managing their performance in accordance with the organization’s policies and applicable legal requirements.

Company industry:
Real Estate
Job role:
Management

Marketing Manager

December 2016 - December 2017

ROSSONERO Jewelry & Watches

Beirut, Lebanon

December 2016 - December 2017

Manage and execute the marketing strategy for the brand
• Manage all marketing for the company and activities within the marketing department
• Develop the marketing strategy for the company in line with company objectives
• Coordinating marketing campaigns with sales activities
• Oversee the company’s marketing budget• Manage all the communications for the Brand
• Grow the on-line presence for the brand through a comprehensive on-line strategy and activation
• Develop all the material (jewelry packaging, displays for in-store brand presence, …)
• Issue the catalogues to communicate the products and brand for various occasions and collections
• Run the consumer research for the brand/category to generate insights to grow the business
• Develop consumer interaction initiatives at various occasions to increase consumption and brand presence
• Analyze the market developments, competitive moves to adjust the brand strategy
• Issue the branding guidelines for all communication material, stores and various materials• Monitor the media coverage for the brand and share with the management/organization
• Communicate regularly with the sales force to evaluate the market conditions/trends and give recommendations to GM
• Collaborate closely and effectively with the product development team and other functions
• Analyze the competitive moves and issues quarterly summary to management with recommendations

Company industry:
Marketing
Job role:
Marketing and PR

Marketing Manager

November 2016 - November 2017

ROSSONERO / MICHEL ZOUGHAIB JEWELLERY

Kaslik, Lebanon

November 2016 - November 2017

• Develops the company marketing strategies in line with the set objectives
• Coordinates marketing campaigns with sales activities
• Measures the campaigns results especially on all media supports and provide the management with
• periodic reports in order to evaluate the campaign effectiveness
• Defines the yearly marketing budget
• Establishes a solid communication channel with all media to ensure the most effective messaging and organizations positioning.
• Grows the online presence for the brand through a comprehensive online strategy & activation
• Handles new product/brand launching in terms of stores, events, etc..
• Consumer & market research
• Responsible for brand management and corporate identity.
• Coordinates with advertising agencies
• Maintains effective internal communications to ensure that all relevant company functions are
• kept informed of marketing objectives.
• Analyzes and creates relationships with potential strategic partners to fortify the company marketing and positioning.
• Analyze the competitive moves and issue quarterly summary to management with recommendations

Company industry:
Jewelry & Gold

Sales & Marketing Manager

January 2016 - November 2016

BIM POS

Beirut, Lebanon

January 2016 - November 2016

BIM POS SARL, the leading hospitality/retail management software offers an intuitive and fully fledged end-to-end software and hardware solution: A major technology system which covers the complete business cycle of any hospitality or food service industry the simple and professional way.

- Offer necessary product knowledge and technical expertise translating into successful sales.
- Publish go-to-market strategy setting up product positioning, target customers and end users.
- Update sales team and dealer network on new software developments.
- Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.
- Identifies marketing opportunities by identifying consumer requirements; defining market, competitors share, and competitors strengths and weaknesses; forecasting projected business; establishing targeted market share.
- Coordinate with sales team to develop selling tools for presentations, demos and trade shows.
- Suggest new product concepts and enhancements.
- Set up and publish to ensure sales personnel are in sync with customer needs and goals.
- Determine, advise and close software sales agreements with company executives.
- Present proposals on potential clients needs.
- Present quotes and suggest solutions on customers needs.
- Uncover potential clients needs to sell solutions.
- Update on product information, pricing and contract terms.
- Assist sales through calls and web based presentations to maintain product positioning and strategies.
- Uncover potential partnerships locally and internationally
- Conduct effective induction and orientation sessions to train store managers, cashiers, accountants, etc...

Company industry:
Software Development
Job role:
Marketing and PR

Marketing Manager

February 2015 - January 2016

NAKHAL TRAVEL

Beirut, Lebanon

February 2015 - January 2016

• Develop and implement comprehensive and innovative marketing plans and business development strategies across each market the company is currently serving and seeking to serve
• Monitors competition by gathering current marketplace information on pricing, services, etc...
• Handle the business development of Light House projects in Turkey
• Online community management
• Manage CRM system and database

Company industry:
Travel Agency

Marketing Manager

February 2015 - October 2015

NAKHAL Travel

Beirut, Lebanon

February 2015 - October 2015

Nakhal Travel, Hoojoozat, Hertz

- Develop and implement comprehensive and innovative marketing plans and business development strategies across each market the company is currently serving and seeking to serve
- Monitors competition by gathering current marketplace information on pricing, services, etc...
- Prepare media plans and communication briefs
- Handle the business development of Light House projects in Turkey
- Coordinate with graphic designer/ advertising agencies
- Prepare budget statements
- Handle advertising campaigns in terms of media booking. Achieve frequent, timely and positive media coverage across all available media.
- Prepare action plans for exhibitions, events, roadshows: Coordinating events including meetings, speaking engagements, seminars, trade shows and exhibits
- Online community management
- Conduct market research in order to identify market requirements for current and future services
- Manage CRM system and database

Company industry:
Hospitality & Accomodation
Job role:
Marketing and PR

Assistant Marketing Manager

September 2014 - February 2015

Plus Holding Sal

Beirut, Lebanon

September 2014 - February 2015

A Media & Real Estate Company
Plus Properties, Group Plus, Plus Brokers, Plus Invest

- Assist Marketing Manager
- Write marketing briefs
- Coordinate with Graphic designer/ advertising agencies
- Prepare Budget statements
- Coordinate with suppliers
- Prepare action plans for exhibitions, events, roadshows: Coordinating events including meetings, speaking engagements, seminars, trade shows and exhibits supervised by the immediate Manager.
- Contribute to the Marketing Plan
- Media Monitoring
- Online Community Management; Digital Presence Website & Social Media
- Handle inventory
- Prepare booking orders and barter statements; Prepare and dispatch Press Releases to Media
- Market research;spotting potential opportunities and analyzing competition.
- Manage CRM system and database

Company industry:
Advertising
Job role:
Marketing and PR

Assistant Marketing Manager

September 2014 - February 2015

Plus Holding

Beirut, Lebanon

September 2014 - February 2015

Plus Properties, Group Plus, Plus Brokers, Plus Management, Plus Invest

• Coordinate with graphic designer/ advertising agencies
• Prepare action plans for exhibitions, events, and roadshows, budget management
• Online community management; digital presence website & social media
• Prepare booking orders and barter statements; prepare and dispatch press releases to media
• Manage CRM system and database

Selected Accomplishments:
• Developing and implementing comprehensive and innovative marketing plans and business development strategies for three real estate projects in Lebanon and Cyprus.
• Implementing and managing the CRM database and serve as the main administrator

Company industry:
Real Estate

Digital Database Administrator (Consultant

June 2014 - January 2015

SAYIDATY MALL

Beirut, Lebanon

June 2014 - January 2015

Responsible for the data on the entire Sayidaty Mall website

Company industry:
Internet & E-commerce

Digital Database Administrator - Consultant - Part Time

August 2014 - December 2014

Sayidaty Mall

Beirut, Lebanon

August 2014 - December 2014

Manage Sayidaty Mall virtual website backoffice

Company industry:
Internet & E-commerce
Job role:
Administration

Group Senior Marketing Associate

August 2013 - September 2014

Sehnaoui Plant Group of Companies

Beirut, Lebanon

August 2013 - September 2014

- Developing and implementing comprehensive and innovative marketing plans and business development strategies across each market the company is currently operating and seeking to enter.

- Prepare marketing strategies for each operating market and markets the company is seeking to enter, to help the company focus its limited resources on the most attractive opportunities to increase sales and market penetration, allowing each team to maintain... a sustainable competitive advantage.

- Develop and update all external marketing material, including the company website and company brochures.

- Prepare the annual events calendar, manage the preparation for all events, and develop an annual budget, including the cost contribution for attendance of all partner companies and suppliers.

- Maintain and keep up to date the content of all internal and client databases.

- Implement and manage the CRM database and serve as the main administrator of the CRM system Work

Company industry:
Construction & Building
Job role:
Marketing and PR

Group Senior Marketing Associate

August 2013 - September 2014

SEHNAOUI PLANT GROUP OF COMPANIES

Beirut, Lebanon

August 2013 - September 2014

Marketing Specialist, 8/2012 to 8/2013
• Developing and implementing comprehensive and innovative marketing plans and business development strategies across each market the company is currently operating and seeking to enter.
• Prepare marketing strategies for each operating market and markets the company is seeking to enter, to help the company focus its limited resources on the most attractive opportunities to increase sales.

Company industry:
Construction & Building

Marketing Specialist

August 2012 - August 2013

Sehnaoui Plant Group of Companies

Beirut, Lebanon

August 2012 - August 2013

- Developing and implementing comprehensive and innovative marketing plans and business development strategies across each market the company is currently operating and seeking to enter.

- Prepare marketing strategies for each operating market and markets the company is seeking to enter, to help the company focus its limited resources on the most attractive opportunities to increase sales and market penetration, allowing each team to maintain... a sustainable competitive advantage.

- Develop and update all external marketing material, including the company website and company brochures.

- Prepare the annual events calendar, manage the preparation for all events, and develop an annual budget, including the cost contribution for attendance of all partner companies and suppliers.

- Maintain and keep up to date the content of all internal and client databases.

- Implement and manage the CRM database and serve as the main administrator of the CRM system Work

Company industry:
Construction & Building
Job role:
Marketing and PR

Sales Executive/Training & Development Specialist

June 2009 - August 2012

BIMPOS

Beirut, Lebanon

June 2009 - August 2012

- Sell software solutions to consumers.

- Demonstrate products and show consumers how to maximize their features.

- Explain different customizable features.

- Monitors competition by gathering current marketplace information on pricing, products, etc...

- Recommends changes in products, service and policy by evaluating results and competitive developments.

- Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.

- Contributes to team effort by accomplishing related results as needed.

- Responsible for training store managers, owners, purchasing & warehouse managers on implementing a complete ERP solution.

- Evaluating complete ERP solution training and development programs.

- Monitoring and reviewing the progress of trainees through discussions with managers.

- Supervising and monitoring progress made via training programs.

- Ensuring that statutory training requirements are met.

- Support clients over the phone.

- Continuous follow-up meetings and assessment to ensure proper implementation of the software.

Company industry:
Software Development
Job role:
Teaching and Academics

Sales & Marketing Executive/ Training & Development Specialist

June 2009 - July 2012

BIM POS

Beirut, Lebanon

June 2009 - July 2012

Beverage Industry Sales & Marketing Executive/ Training & Development Specialist, 6/2009 to 7/2012
• Developed marketing programs for a variety of business-to-business/Business to Consumers clients
• Used an integrated approach to create balanced programs for clients to build their respective sector and businesses.
• Monitors competition by gathering current marketplace information on pricing, products, etc...
• Recommends changes in products, service and policy by evaluating results and competitive developments.
• Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.

Selected Accomplishments:
• Expanded client base by 20% in 2 years by consistently delivering goal-surpassing marketing results and ensuring complete client satisfaction.
• Development of Loyalty card system, boosted customers loyalty revealed through continuous buying.

Company industry:
Software Development

Barista / Shift Supervisor

November 2008 - June 2009

Starbucks

Other

November 2008 - June 2009

-Making and selling Starbucks drinks and merchandise.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Sales

Education

American University of Science & Technology "AUST"

June 2024

June 2024

Master's degree, Strategic Management

Lebanon

GPA (point): 3.5 out of 4

GPA (point): 3.5 out of 4

American University of Beirut (AUB)

April 2024

April 2024

Diploma, Online Community Management

Lebanon

- Develop online visual identity, etiquette and content research and creation - Learn best online practices of customer relations and public relations - Create online marketing strategy, campaigns and advertisements based on the market - Derive analytics and metrics and build on them for best online results and client-facing reports - Advance digital engagement strategies across stakeholders

Wydner Coaches

April 2024

April 2024

Diploma, Sales

Lebanon

GPA (point): 3.8 out of 4

GPA (point): 3.8 out of 4

The Big Kahuna Sales Workshop

Shaw Academy

March 2024

March 2024

Diploma, Digital Marketing

United Kingdom

GPA (point): 3.8 out of 4

GPA (point): 3.8 out of 4

American University of Science & Technology

February 2024

February 2024

Bachelor's degree, Marketing & Advertising

Lebanon

GPA (point): 3.6 out of 4

GPA (point): 3.6 out of 4

- Brand Management​ - Advertising Placement - Accounting. - Marketing Strategies - Market Research - Media Planning - Pricing Strategies/International Marketing Strategies
View attachment

Shaw Academy

January 2017

January 2017

Bachelor's degree, Diploma in Digital Marketing,

Ireland

WYDNER COACHES, Harvard University Coach

January 2016

January 2016

Bachelor's degree, Certificate in The Big Kahuna Sales Coaching Program,

Lebanon

American University of Science and Technology (AUST)

January 2015

January 2015

Master's degree, Master's Degree in Strategic Management,

Lebanon

American University of Beirut (AUB)

January 2013

January 2013

Bachelor's degree, Certificate in Online Community Management,

Lebanon

American University of Science and Technology (AUST)

January 2013

January 2013

Higher diploma, Bachelor Degree in Marketing & Advertising,

Lebanon

College de la Sagesse Jdeideh

January 2008

January 2008

High school or equivalent, Baccalaureate,

Lebanon

Skills

Marketing Mix
Expert
Marketing Mix
Expert
Large Account Sales
Expert
Large Account Sales
Expert
Marketing Effectiveness
Expert
Marketing Effectiveness
Expert
Sales Campaigns
Expert
Sales Campaigns
Expert
Word Of Mouth Marketing
Expert
Word Of Mouth Marketing
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
COMMUNITY MANAGEMENT
Expert
COMMUNITY MANAGEMENT
Expert
SALES
Expert
SALES
Expert
COMMUNICATIONS
Expert
COMMUNICATIONS
Expert
TURNAROUND TIME
Expert
TURNAROUND TIME
Expert
EXHIBITIONS
Expert
EXHIBITIONS
Expert
EMAIL MARKETING
Expert
EMAIL MARKETING
Expert
REAL ESTATE
Expert
REAL ESTATE
Expert
LEADERSHIP
Expert
LEADERSHIP
Expert
RESEARCH
Expert
RESEARCH
Expert
Self-Discipline
Intermediate
Self-Discipline
Intermediate
Interpersonal Skill
Intermediate
Interpersonal Skill
Intermediate
Social Media
Expert
Social Media
Expert
Google Adwords
Intermediate
Google Adwords
Intermediate
Marketing Mix
Expert
Marketing Mix
Expert
Large Account Sales
Expert
Large Account Sales
Expert
Marketing Effectiveness
Expert
Marketing Effectiveness
Expert
Sales Campaigns
Expert
Sales Campaigns
Expert
Word Of Mouth Marketing
Expert
Word Of Mouth Marketing
Expert

Languages

English
Intermediate
Arabic
Expert
French
Intermediate

Training and Certifications

Certifications
.
AUST
Jan 2012 - May 2012