Business Development and Operations Manager
Nahas and Sayegh Company
Total years of experience :23 years, 1 Months
Spearhead the successful establishment of a new factory specialized in waste recycling from inception to full operation.
Implement and monitor production processes, ensuring economic feasibility and optimal efficiency.
Drive continuous improvement initiatives to enhance production capabilities and overall performance.
Source and negotiate high-quality raw materials at competitive prices to maximize profitability.
Continuously explore new markets and develop strategic partnerships to expand business reach.
Successfully led and managed the operations of a high-performing branch, consistently achieving and surpassing sales targets while delivering exceptional customer service.
Oversaw a team of banking professionals, providing coaching, guidance, and support to drive individual and team performance.
Built and nurtured strong relationships with customers, ensuring their banking needs were met and resolving any issues or concerns promptly and effectively.
Implemented strategies to attract new customers and expand the branch's customer base, resulting in a steady growth in deposit accounts and loan portfolios.
Ensured compliance with banking regulations, policies, and procedures, maintaining a high level of accuracy and integrity in all transactions.
Monitored branch performance and financial indicators, analyzing reports and implementing strategies to optimize profitability and operational efficiency.
Conducted regular staff meetings, training sessions, and performance evaluations to enhance employee development and ensure a high-performing team.
Represented the bank in community events and engaged in local networking to strengthen relationships and promote the bank's brand and services
Led the commercial banking team to achieve and exceed sales targets by effectively cross-selling banking products and services to corporate clients.
Cultivated and maintained strong relationships with commercial customers, understanding their unique financial needs and providing tailored banking solutions.
Collaborated with internal departments, such as credit, risk, and compliance, to facilitate the smooth execution of commercial banking transactions and address customer needs promptly.
Exemplified exceptional leadership in managing branch operations and delivering superior customer service.
Consistently achieved and exceeded targets for acquiring new profitable business, including various financial products.
Oversaw a team of banking professionals, providing coaching, guidance, and support to drive individual and team performance.
Ensured compliance with banking regulations, policies, and procedures, maintaining a high level of accuracy and integrity in all transactions.
Built and nurtured strong relationships with customers, ensuring their banking needs were met and resolving any issues or concerns promptly and effectively.
Conducted comprehensive competitor analysis to identify opportunities for growth and market differentiation.
Proactively followed up with delinquent customers to minimize losses and improve loan recovery.
Cultivated and maintained strong relationships with commercial customers, understanding their unique financial needs and providing tailored banking solutions.
Developed and executed effective sales plans and strategies to drive revenue growth.
Mentored and trained employees to enhance their performance, productivity, and customer service skills.
Responsible for establishing and maintaining relationships with clients to promote and sell a range of banking products and services. my main objective was to attract new customers, deepen existing customer relationships, and achieve sales targets. I serve as a key point of contact for clients, providing personalized assistance and advice regarding banking products, services, and account management.
Build and maintain customer relationships.
Promote and sell banking products and services.
Assist customers with account management.
Achieve sales targets and contribute to business growth.
Ensure compliance with regulations and risk management.