Senior Account Manager
RBC Royal Bank
Total years of experience :9 years, 9 Months
Toronto, Canada RBC Royal Bank July 2007-present
Senior Account Manager,
Business and
Personal Banking
➢ Successfully acquired, grew and retained a portfolio of ultra high net worth business clients
➢ Investment and credit analysis to find tailored solutions to meet individual client needs
➢ Referring clients to various RBC partners such as private banking, insurance, international banking and RBC trade finance
➢ Financial Statement Analysis, risk assessment and approving mortgages, business loans and other credit facilities within delegated limits
➢ Training Mentor to new hires and existing staff members for Senior Account Manager Business Training Program
➢ Acquired and maintained centers of influences within the community
➢ Arranging seminars for new and existing clients and centers of influences
➢ Performance award winner 2008-2009
Toronto, Canada RBC Royal Bank August 2004- Account Manager, 2007
Personal Banking
➢ Investment and credit analysis
➢ Managed a portfolio of high net worth clients and provided banking, credit and investment and retirement advice
➢ Refer clients to appropriate partners such as Mortgage sales force, RBC wealth management, private banking etc.
➢ Performance award winner 2006
➢ Partnering award winner 2006
Mississauga, Canada RBC Royal Bank December 2012-
Proactive Credit specialist June 2002
➢ National Consultant, advise clients on mortgage renewals, mortgage refinance and all other credit related inquiries
➢ Advise clients on everyday banking fees, credit card, loans and mortgages
➢ Performance award winner 2003
➢ Mentoring and training new hires for Credit Specialist roles
Toronto, Canada K. Jamson Leather Goods October 1996- Sales Manager October 2002
➢ Managed 4 retail locations specializing in Leather good products, luggage and travel accessories
➢ Responsible for hiring, training and scheduling of staff
➢ Outline sales strategies throughout the year
➢ Maintain competitive intelligence and devise appropriate sales strategies
➢ Ordering new merchandise and pricing.
➢ Negotiating pricing with suppliers
➢ Responsible for warranty handling
➢ Representing company at various trade shows globally
➢ Financial Analysis Certificate, RBC Royal Bank, 2007
➢ Investment Funds in Canada, Institute of Canadian Bankers, 2004
➢ Master of Public Administration, University of Peshawar, 1993-1994
➢ Bachelor of Arts, Edwardes College, Peshawar, 1990-1992
➢ FSC Pre-Engineering, Edwardes College, Peshawar, 1987-1989 Languages and Other Skills ➢ Fluent in English, Urdu/Hindi and Pashto. Working knowledge of Farsi & Italian ➢ Efficient in computer technology, word, excel, PowerPoint ➢ Strong writing and oral presentation skills