HR OPERATIONS DIRECTOR
King Khalid Eye Specialist Hospital
مجموع سنوات الخبرة :21 years, 11 أشهر
Responsible and accountable for managing and directing all the activities associated with human resources operation including HR planning, talent acquisition, compensation and benefits, training and development, performance management, career development, government relations, employee relations and personnel administration and monitor the consistency, effectiveness and the rollout across the hospital.
Develop implements and evaluates HR Division’s goals and objectives.
Build and maintain a high performing team to support the strategic efforts through exemplary HR operations/ services and making the KKESH a great place to work.
Develop the structures, systems and policies necessary to support effective services delivery and ensure that these are properly implemented and monitored.
Review process to track and manage identifies risk areas, recommend solutions and oversee implementation of solutions.
Develop a centralized human resources information system for the accurate and consistent recording of human resources information; prepare statistical and analytical reports as needed.
Develop and implement operational tools to drive effective and efficient HR services, expose team to new methodologies that will impact traditional channels to enhance overall results (e.g. increase the effectiveness and efficiency).
Continuously improve HR technology infrastructure to automate processes, implement webbased self-service features, and minimize administrative overhead.
Formulate the labor strategy supporting hospital needs.
Direct the formulation of recruitment, testing and ensuring the application of equal opportunity principle.
Participate in the establishment of strategies, policies and goals of the hospital.
Liaise with various Government departments and maintain relationships for smooth operations.
Ensure maximum legal protection as well as compliance with internal and external legal and policy requirements.
Direct and oversee hospital accreditations, legal and compliance related issues.
Conduct periodic audits to verify that core documents (e.g., employment agreements, confidentiality agreements, regulatory compliance documents, etc.) are properly maintained.
Partner with OD team to support, and implement organization development plans and interventions which support organizational and department goals and objectives.
Integrate the core values of respect, integrity, compassion, justice, and service in all aspects of interaction.
Lead the team by ensuring an appropriate workflow management between the team through appropriate delegation of work and set teams objectives and provide formal and informal feedback and appraisal to teams in order to maximize and overall department performance in the pursuit of the set objectives.
1. Issue/renew/terminate employment contracts
Process routine requests for leave, business trips, housing allowance, etc.
2. Liaise with Legal counsels to ensure compliance with KSA’s Labour Laws
Manage and monitor employee leaves and absences
3. Employee Contract Management.
Finalizing Contracts with Insurance Companies
Employee Benefits and Compensation Management.
4. Prepares & review the payroll for submission to the Finance Department.
5. Completes human resource operational requirements by scheduling and assigning employees; following up on work results
6. Maintains human resource records by designing a filing and retrieval system; keeping past and current records.
7. Maintain records and compile statistical reports concerning personnel related data - number of employees, turnover reports, vacation and absenteeism reports
8. Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures
9. Writes separation notices for employees separating with cause and conducts exit interviews to determine reasons behind separations.
10. Act as a resources on issues for staff and management.
11. Fully aware about Saudi Labour Law and Regulations and its implementations.
Handle employee grievances, disciplinary actions and HR Legal Matters.
Develop Work Organizational Regulations, Employee Handbook and HR Manual.
Develop and implement Appraisal system purely based on employee performance.
Ensure effective and efficient management of day-to-day operations in all aspects of personnel functions
Manage and monitor employee leaves and absences
Manage and monitor routine requests for leave, business trips, housing allowance, etc.
Advise and coach the Human Resources personnel, department managers and medical and non-medical staff, regarding all employee relations issues including: providing guidance and resolution with voluntary and involuntary separations, performance management, policy interpretation, conflict resolution, progressive discipline, and corrective action
Issue/renew/terminate employment contracts
Ensure all employees are treated in fairly manner without any discrimination and favoritism and boost the confidence, morale level, encourages employees to give their 100%.
Develop healthy and balanced relationship within the organization as well as among the KAAUH Management & employees.
Maintain work culture where employees feel that work place is their Second Home which is stress free, with better infrastructure and other additional facilities like Gym, subsidiary food etc.
Prepare Organization for JCIA & CABHI Accreditation (HR Chapter only).
Major responsibilities include:
- Plan and deliver policy projects as part of the annual HMG business plan.
- Monitor and evaluate existing policies and their impact.
- Ensure policy development is consistent across the HMG’s policy portfolio.
- Ensure coordination for smooth implementation of revised & new HMG policies and bring all
policies in comply with KSA Labour Law.
- Audit HMG projects to oversee the implementation of HMG policies and ensure the efficient and
fair HR practices as and when required basis.
- Review and monitor core functional activity reports of HR and suggest necessary
recommendations accordingly as and when needed.
- Forecast need of necessary restructuring and change management as required.
- Analyze information relevant to the HMG's activities, and develop policies and provide advice to
support its performance.
- Handling group all Legal issues related to HR
- Provide suggestion to Oracle HRIS planning, designing and appropriate implementation.
- Liaise with HR departments for career development plans of employees.
- Provide timely suggestions for organizational development as and when needed.
- Assist in the activities to enhance employee morale and motivation.
- Any other assignment given by the management.
Duties and responsibilities:
- Conducting different administrative investigations,
- Data collection, analysis of personal statements,
- Drawing conclusions and making recommendations following review of pertinent official
regulations and bylaws.
- Any other relevant task assign by the management.
Duties and responsibilities:
- Supervises the Contracts Section due to the unavailability of the Contracts Manager for the
period from 23/06/2009 to 19/06/2011.
- Provides coverage to the Director of Human Resources as necessary.
- Provides coverage to the Employee Relations Manager position for the period from 26/03/2011
to 15/04/2011.
- Provides coverage to the HR Legal Adviser position.
- Prepare the new employees’ contacts for Permanent, Temporary and Locum employees.
- Prepares the contract amendments for all hospital employees for documentation of promotion,
salary adjustment, change of job title, and change in contract benefits.
- Coordinates with employees and their departments for necessary changes to contracts.
- Implements, reviews, and supervises the 90 - day evaluation of newly hired employees.
- Update the policies and procedures concerning contracts and benefits
- Supervises the Directly Contracted & Insurance Companies contracts.
- Introduction of the terms of the new medical insurance contracts and activated on the system.
- Reviews the Contracts terms and determine execution.
- Renews employment contracts.
- Review client companies’ accounts.
- Coordinate & communicate with companies' representatives
- Follow up and monitors staff performance.
- Responsible for training new staff in the dept
Coordinate the patients' affairs for ER patients and patients for admission
- Supervises the department staff affairs
- Deals with V.I.P. s and coordinates their procedures.
- Attends to telephone inquiries
- Supervises the appointments booking.
- Supervises the staff personnel affairs.
- Deals with V.I.Ps and coordinate their procedures.
- Attends to telephone inquiries.
معدل 2.39