Account Mnagaer
INDIGO
Total years of experience :15 years, 9 Months
Maintain a client service orientation by managing day-to-day administration of client service / sales activities and coordinating on analysis and reporting of assigned research projects
* Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
* Serve as primary contact to junior level client contacts on ad-hoc analyses and understand and respond to questions on content, basic data issues/questions, report generation, etc.
* Assist senior staff in delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications and at the same time meeting the company's quality standards
* Unsupervised on-site presence which includes responsibilities on data requests, technical basic support and analysis
* Assist in sales activities in conjunction with senior staff in terms of preparation of proposal and credential presentations
* Communicate client needs to appropriate team members
To carry out market research activities, including market analysis, create reports and set up primary research projects.
To provide guidance and supervision for Sales and Marketing Staff.
Develop negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners' needs and goals.
Reviews and edit requirements specifications, business processes and recommendations related to proposed solutions.
Provision of support duties to group executive management of operating companies and see to the execution of group’s corporate strategy and supervising the business development process.
Working with client personnel to identify required change
Creates the annual Fact Book including identification of appropriate data and resources, research,
collection (develop, join, maintain, administer databases), analysis, design and formatting useful and
relevant data and information from internal and external sources for an annual publication.
2. Interprets, evaluates and clarifies research requests to determine potential data sources and
informational resources; identifies and discusses research needs.
3. Creates and maintains databases for research queries from a wide variety of internal and external
sources.