Early Career Talent Leadership Programs Leader & HR Partner – (MENAT)
General Electric
مجموع سنوات الخبرة :15 years, 2 أشهر
Talent Pipelining:
Managed and executed the entire life cycle process of GE’s early career talent leadership programs, Financial Management Program - FMP (36 members), Digital Technology Leadership Program - DTLP (14 members) and Graduate Engineering Training Program - GETP (25 members) from forecasting to recruitment & selection, induction, candidate allocation to tracking assignment quality & placing employees into high impact roles upon completion of the 2years rotational program.
Tripled the finance program size in 2 years with (30+) program employees & Digital to around (10+) employees & Engineering to (25+).
Established a very successful Finance Trainee program to create a talent pipeline (year on year 10 candidates) into Finance across MENAT.
Supported the Talent Acquisition team for career fairs and university relations to hire fresh graduates.
Worked with key stakeholders, Regional Organization & Talent Development Leader and Global CFO with responsibility across MENAT.
Leadership Development:
Provided coaching & guidance to program employees across the MENAT region
Increased motivation and satisfaction through new initiatives (Global CFO & Regional senior leadership exposure, job shadowing across functions, assignment leader engagement, international assignment exposure and retained more than 90% of program members for GE.
Secured desired Finance/Engineering roles (35+) for our early career talent across GE through utilizing my extensive network, coaching techniques and understanding of business needs to place them in high impact roles.
Employee Mobilization:
Initiated & coordinated cross border moves via the Global mobility system with respect to work permits & relocation for employees in coordination with the required suppliers every 6 months during the 2 years on program.
Created detailed reports on employee costs between regions to ensure cost efficient placements while on the rotational program both locally and internationally.
Tracked Global Mobility Employee movements for reporting purposes for all businesses.
Ensured consistency of Global Mobility Employee practices and policies.
Compensation & Benefits:
Led the process with the Regional Compensation and benefits team to set common guidelines and consistency of benefits & salaries across the region for all program members.
Executed the employee Medical handbook for all GCC countries outlining clearly employee benefits and entitlements.
HR Operations:
Managed all operational activities (assessment centers, Po generation, process improvements & policies, job postings).
Assumed full responsibility for supporting and planning of on-boarding (New Hire Assimilation) / exit processes at regional level including addressing employee queries regarding compensation (salary increases) and benefits etc.
Monitored key HR metrics for early career talent for reporting purposes to senior leaders.
Maintained and protected confidential data with utmost scrutiny, judgment, and care & ensured that all employee related issues were properly identified, reported & resolved.
Provided employees and managers with an available first point of contact for questions and guidance on fundamental HR topics and issues.
Early Career Program Management:
Effectively managed Business Stakeholders by liaising with them on assignment quality and future business needs
Led the rotational program selection and matching process, identified robust assignments in alignment with business requirements
Provided an overview, strategized and planned hiring with the Global CFO & placed program members into high impact roles.
Assumed full responsibility for overall employee experience in MENAT.
HR Tools
Human Resources Development Manager HRDM - for salary, job location, work schedule changes
Global Relations Customer Management GRCM - for changes to employees records
Global Payroll Input Tool GPIT - for bonuses and one time payments
Global Mobility System GMS - for cross border and International Moves
Effectively executed few projects 1.) New joiners training manual 2.) Business continuity project for 24 countries 3.) Legal entity power of attorney change project
Point of contact for all complaints / queries and administrative tasks (hotel booking, visas, conference calls, events & company meetings) across the region. Owned all metrics in relations to travel and living accounts payable, accounts receivable and the monthly newsletter.
• Responsible for Centralized purchasing of office Supplies,
consumables, equipment’s, travel arrangements, hotel
bookings, couriers etc.
• Assisted in SOX (Sarbanes - Oxley) documentation control and
testing
• Handled the SAP (System, applications and Products) set-up of
the project, ongoing project calculations/controlling and reporting, turnover, supplier invoices, order bookings and payment during project realization
• Responsible for ordering of materials and the complete delivery process management, tracking shipments etc.
• Coordinated with freight forwarders & was responsible for the legalization of shipping documents and ensured that the material reached the site
• Conducted the Damex check to ensure that the material sent is for commercial use
• Handled Fixed Asset accounting, mainly intercompany transfers through an accounting system called Lawson
• Processed Invoices and liaised with suppliers on outstanding payments
• Conducted analysis of open purchase orders and followed up with Operations staff to ensure correct status in the accounting system
• Processed Insurance requests for all Bond products requested by the FA's (Financial Advisors) and consistently maintained the required accuracy and productivity levels
• Liaised with counterparts in UK for process related clarifications and adhered to urgent requests and resolution of complaints
• Acted as a backup for the process leader in their absence, taking on full responsibilities for the smooth running of the team without compromising on quality and accuracy.
• Mentored and trained new, as well as seasoned employees, to increase quality and efficiency levels an ensured the team is abreast of the changes in the process.
• Handled wing to wing process for credit cards (requesting for new cards, lost card replacement balance transfers, credit card payments) and took precautionary measures while handling critical issues using a software called Vision Plus.
• Ensured online resolutions to inconvenienced customers and processed complaints through a system called Seibel.
• Successfully traded shares as per customer requests via an online portal www.icicidirect.com
• Point of contact for all merchant banking queries relating to their electronic data capture machine (EDC) & processed queries related to shares & credit cards via email using a system called Talisma