End User Computing Technical Lead
Mubadala
Total years of experience :9 years, 5 Months
Management Experience:
Deliverable responsibilities include: high level work plan, project resource estimation, Implementation plan, work stream deliverable and milestone tracking
• ITILv3 / SDLC project methodology approach for project timeline scoping, milestones and deliverables
• Strategic thought leadership with resource implementation planning
• Resource management between 2 work streams
• Leadership communication of technical achievements, risks, issues and next steps related to the project
• Development of Microsoft Project plan and associated templates to define project scope and level of effort involved
Technical Concentration:
Private cloud multi-tenant development: VMware infrastructure: ESX Virtualization and View Virtual Desktop Infrastructure, Microsoft desktop and Active Directory infrastructure technologies.
Engagement Delivery Experience:
Deliverable responsibilities include: Development, implementation, and demonstration of prototype private cloud multi-tenant infrastructure with focus on virtual desktop infrastructure and end user computing technologies. Documentation deliverables include:
• Topology, Line, and Component diagrams for multi-tenant and virtual desktop infrastructure greenfield technology implementation
• Detailed Design documentation for multi-tenant and virtual desktop infrastructure greenfield technology implementation
• Business use case and decision tree diagrams for virtual desktop infrastructure implementation and support
• Windows 7 Business Desktop Engineering and Deployment with Microsoft Deployment Toolkit 2010 Lite Touch and App-V
• Presentation to business units and executives demonstrating end user computing and VDI technologies
Management Experience:
• ITIL / SDLC project methodology approach for project timeline scoping, milestones and deliverables
• Thought leadership of cloud and virtualization technology implementation
• Strategy, resource management, and project implementation of work streams up to 5 personnel
• Schedule and conduct routine customer facing meetings with key deliverable status
• Deliverable signoff from the respective stakeholder
• ITILv3 certified delivery and process methodology
Technical Concentration:
Cloud Computing, Private Cloud Design, Microsoft Active Directory infrastructure; Citrix, Microsoft, and VMware: Server, Presentation, VDI, and Application Virtualization technologies.
Presales Engagement Experience:
Deliverable responsibilities include: business cases, customer mind mapping and whiteboard sessions, gap analysis and readiness assessments, risk assessments, delivery approach, high level work plans, and project resource estimations.
• Executive presentations and overview with customer stakeholders
• Led multiple potential and new customer engagements in a customer facing role.
Engagement Delivery Experience:
• End to end design of Windows 2008R2 Hyper-V / XenDesktop/App-V - Virtual Desktop Infrastructure private cloud leveraging Secure Gateway, PN Agent, Web Interface, XenDesktop 4 and Application Streaming for Greenfield implementation
• End to end design greenfield implementation of Vmware ESX/Windows 2008R2/ XenApp virtual presentation infrastructure
• Windows 7 Business Desktop Engineering and Deployment with Microsoft Deployment Toolkit 2010 Lite Touch and App-V
• Developed private cloud spin-in commissioning and spin-out decommissioning process for scalability and expandability
• Implemented SCVMM/SCOM/Windows 2008 R2 Hyper-V Server Core configuration
• Windows 2008 / XenApp5 leveraging Secure Gateway, PN Agent, Web Interface, XenApp5 and Application Streaming on Windows 2008R2 Hyper-V virtualization technology
Technical Concentration:
Microsoft Active Directory Infrastructure; Citrix Presentation Virtualization (MetaFrame XP, Presentation Server), Virtual Desktop Infrastructure, Application Publishing, VMware Virtualization Infrastructure, SAN infrastructure, White Papers
Engagement Delivery Experience:
Deliverable responsibilities include: Microsoft AD Infrastructure Architectural Design, Citrix Infrastructure Architectural Design, VMware Infrastructure Architectural Design, Implementation and Support, Test scripts and process flow, Use Cases, Build Guides and application certification.
• Collaborated with Citrix on internal projects Tarpon and BladeRunner due to experience with packaging and virtualization to develop major enhancements included in Presentation Server 4.5
• Engaged in multiple projects focused on thin client provisioning and offshore support leveraging Citrix
• Designed and Implemented Citrix PS4 and XenDesktop Infrastructure
• Documented multiple Infrastructure topology and detailed design diagrams
• Documented internal white paper explaining the process to present Siebel Applications to multiple users on Citrix with a single published application (this previously had not supported by Siebel or Citrix)
• Certified over 100 applications for Citrix Deployment
• Administered EMC Clarrion, Celerra and IBM SVC for virtual LUN provisioning and presentation
• Administered Nortel VPN CheckPoint NG firewall components
Management Experience:
Deliverable responsibilities include: high level work plan, detailed work plan, project updates
• ITIL / SDLC project methodology approach for project timeline scoping, milestones and deliverables
• Requirements mapping to project milestones and deliverables
• Schedule and conduct routine status meetings with task ownership and take-aways
• Deliverable signoff from the project stakeholders
Technical Concentration:
Microsoft Active Directory Infrastructure, Terminal Services; Citrix Presentation Virtualization (MetaFrame XP), Application Publishing, IIS
Engagement Delivery Experience:
Deliverable responsibilities include: Citrix Infrastructure Architectural Design, Implementation and Support, Test scripts and Build Guides and application certification.
• End to end infrastructure design of Citrix MetaFrame XPe, Windows 2000 and later Windows 2003 environment leveraging nFuse, PN Agent, Secure Gateway supporting 30, 000 users across the Southeast USA
• High level and detailed design Windows 2000/ 2003, Citrix MetaFrame infrastructure diagrams
• Detailed design documentation disclosing configuration steps and key decisions regarding Windows 2000/2003, Citrix MetaFrame Deployment
• Build Guides for all related deployed infrastructure components
• Migrated Terminal Services environment from NT4/ MetaFrame 1.8 to Windows 2000/2003/MetaFrame XPe with minimal impact to the users
• Developed and deployed Active Directory Group Policies utilizing Terminal Services ADMs to enhance performance
• Provided 24x7 on call support for DELL rack mounted hardware for Local Area Network environment
Management Experience:
Deliverable responsibilities include: project work plan with milestones, resource plan, and project plan templates
• Utilized Microsoft Project to schedule and collaborate all project timelines and dependencies; completed most projects ahead of schedule
• Developed and managed various Project plans using ITIL methodologies to ensure methodological project approach
• Performed due diligence to draft details for SLA contract for outsourced support
• Managed resource personnel across work streams
• Trained other personnel to ensure strong customer service and organizational skills