ديبا جورج, Executive Assistant

ديبا جورج

Executive Assistant

RAK Bank

البلد
الإمارات العربية المتحدة - دبي
التعليم
دبلوم, Internet Technology
الخبرات
12 years, 0 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :12 years, 0 أشهر

Executive Assistant في RAK Bank
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ يونيو 2012

• Provide all day-to-day administrative and secretarial support to the CIA.
• Prepare internal/external correspondence in addition to maintaining, answering and routing
correspondence not requiring the CIA’s attention.
• Manage CIA's daily appointment calendar and schedule meetings using Outlook.
• Contact point to ensure irrelevant matters/calls are not passed on to the CIA.
• Assist the CIA in preparing the pack for Board Audit Committee meetings.
• Assist with Ad hoc reports, Organizational charts etc.
• Prepare Power point presentations for Town halls and Senior Executive meetings.
• Coordinate work involving high confidential information including team performance appraisals,
promotions and recruitments.
• Maintain track of team expenses, leave schedules, D&G etc.
• Support communication activities for the Group Internal Audit's location including managing
logistics for town halls and setting up WebEx meetings.
• Coordinating onboarding activity of staff in relation to new joiners, confirmations and staff exits.
• Administering filing systems and physical records management.
• Maintaining necessary kitchen and office supplies, making requests through the office system
(Asset Management System).
• Track Department Asset Inventory.

HR Executive في Rak Bank
  • الإمارات العربية المتحدة - دبي
  • أغسطس 2016 إلى سبتمبر 2019

Assist staff with general queries and provide adhoc reports as requested by Business.
• Handle leave management (HRMS) by responding to staff queries on leaves assist in update/
amendments on HRMS, provide leave reports etc.)
• Prepare staff related reports for submission to the Central Bank of U.A.E.
Assist with the development of Human Resources policies for the company with regard to
employee relations.
• Assist with the implementation of the performance management system that includes Individual
development plans (PDPs) and Performance Appraisal (Mid-Year/ Annual).
• Assist with employee communication and feedback through such avenues as HR town hall
meetings, employee satisfaction surveys, newsletters, employee focus groups, Intranet use etc.
• Continually educate employees on company policies and keep employee handbook current.
• Maintain employee related database with accurate information in terms of supervisor mapping,
job details etc.
• Ensure necessary management approvals are in place (exceptional staff cases, staff movements,
special leaves).
• Keep check on staff absence/ resumption and seek necessary approvals in cases of termination or
leave extensions.
• Manage internal and external correspondence received on HR Helpdesk by routing it to the
relevant employee/ team and ensure responses are provided within the agreed TAT.
Servicing Staff Requests
• Serviced staff requests (Salary certificate/ NOC/ Employment/ Experience letter, Bank
statements etc.).
• Processed staff loans within specified limits by assisting in calculating credit worthiness
• Monitor staff accounts on daily basis for overdrawn & cheque/ debit returns; weekly monitor for
excess credit card usage.
• Managing Staff Account closure/ total freeze of Accounts on defaulters as per policy.
• Produce adhoc reports and documents for senior team members on services availed by staff.

Executive Secretary/ Contact Centre Coordinator في RAK Bank
  • الإمارات العربية المتحدة - دبي
  • يونيو 2012 إلى أغسطس 2016

Executive Assistance to the Director of Contact Centre

• Assisting the Director.
• Schedule meetings and make Travel arrangements
• Calendar Management
• Handle Email correspondences on behalf of the Director.
• Prepare adhoc reports related to Business/ Department.
• Assist the Director in preparing Yearly Staff Appraisals/ Promotions/ Increments.
• Custodian of all confidential documents .

Department Coordinator
• Assist & coordinate the day-to-day activities for smooth functioning of Contact Centre Department.
• Handle all general administration work in line with Business requirements.
• Complete co-ordination of the entire recruitment process for Contact Centre by liaising with HR and teams after procuring requisite approvals.
• Consolidate / Compile data, generate MIS as and when required.
• Ensure strict adherence to policies and guidelines within the Department.
• In charge of confidential assignments and custodian of sensitive documents of Team members
• Responsible for yearly budgeting of the Department’s staff Headcount, Finance/ Expenditure, Office Equipment’s etc . and tracking the same throughout the year..
• Supervise the administrative functions of 5 Coordinators in the sub units within the Department.
• Point of Contact to HR for all confidential queries related to staff
• Responsible to ensure strict adherence to staff policies within the Department

الخلفية التعليمية

دبلوم, Internet Technology
  • في NIT Computer Institute
  • يناير 2002
دبلوم, Computer Software Engineering
  • في Zenith Training Institute (Mid Kent University, U.K.)
  • يونيو 2000
الثانوية العامة أو ما يعادلها, Science Group
  • في Gulf Indian High School
  • أبريل 1998

Passed Higher Secondary: XII (Science Group)

Specialties & Skills

Managerial Skills
Executive Secretary
Banking
Office Administration
Office Management
Executive Assistance
Office Administration
Communication and Correspondence
Auditing
MS Office
Data Analysis

اللغات

الانجليزية
متمرّس
الهندية
متمرّس
الملايام
اللغة الأم
العربية
مبتدئ