Domain Lead
Infosys BPM
مجموع سنوات الخبرة :14 years, 10 أشهر
Configuring windows servers for backups through CommVault for Telstra Network.
Troubleshooting backup issues on servers.
Handling migration activities for Commvault environment.
Coordinating with CommVault vendor for backup related issues.
Preparing Knowledge Base documents for troubleshooting reference.
Configuring windows servers for backups through CommVault for Telstra Network.
Troubleshooting backup issues on servers.
Handling migration activities for Commvault environment.
Coordinating with CommVault vendor for backup related issues.
Preparing Knowledge Base documents for troubleshooting reference.
KEY TECHNICAL SKILLS
• Four years of experience with working on CommVault Backup tool.
• Hands-on ability for configuring Windows servers for backup through CommVault.
• Good grasp of various backup strategies and restore methods.
• Extensive knowledge of troubleshooting and implementing backup strategies through CommVault.
CAREER SNAP
July 2011 - Dec 2018 BNY Mellon Technologies Technical Lead
KEY RESPONSIBILITIES
• Configuring windows servers for backups through CommVault.
• Troubleshooting backup issues on servers.
• Handling and troubleshooting different iDataAgents in CommVault.
• Coordinating with vendors to fix backup issues in CommVault.
• Other regular data center activities.
• Providing backup and storage support in four different regions across the globe.
• Maintaining a consistent Backup Success Rate (BSR) for different CommCells.
• Configuring Windows and Unix Servers for backups through CommVault.
• Configuring disk libraries for backups.
• Implementing solutions for desktop and laptop backups for different regions.
• Configuring media agents for server and desktop and laptop.
Provide technical support to North American customers for the use and application of Linksys
•SOHO and Business series products.
•Replying to Linksys online forums which mainly involved technical issues faced by the clients.
•Responsible in resolving customer’s network issues on calls with customer satisfaction and
Productivity being of utmost importance.
•Simulated a number of network environments in the LAB for training of the newer batch of TSEs
Testing of Fiber Optics.
•Performing various tests on Fiber Optic Cables.
•Developed and implemented systems for trending production and performance quality levels.
•Checked and reduced customer returned materials volume using preventive, corrective actions and failure analysis.
CERTIFICATIONS________________________________________________________
•Commvault Certified Professional
•Commvault Certified Engineer
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(Major Subjects included Maths, Physics, Chemistry, Biology)