IT Assistant / Graphic Designer
Fenno Scandia Middle East FZE
Total years of experience :7 years, 5 Months
• Providing IT support (OS, Printer, Microsoft Office including complete Microsoft Outlook support and other IT Hardware support) whenever needed.
• Email Marketing Campaign (HTML, CSS, MailChimp)
• Designing Illustrations, Video editing and creating videos for events.
• Designing Brochures, Catalogues, Company Profile, Business Cards, Logos, Flyers etc
• Creating Stickers, Banners & Mockups for various Events
• Successfully managed two (2) E-commerce Websites of the company.
• Handled other 4 Dynamic Wordpress Websites of the Company.
• Social Media Marketing and Content Writing
• Perform technical support, including escalation of problems and incident identification
with subsequent resolution.
• Repair and upgrade old installed systems configure new systems.
• Operating regular inspections of systems and network processes for security updates
• Perform PC, Mobile and Software Installations for users.
• Devising VC (video conferencing) room with required devices and confirming all the
devices working properly
• Creating Brochures, Flyers & Leaflets
• Graphic Design, Illustrations, Motion Graphics, Typography, Video Editing
• Web Designing on CMS (Wordpress), PSD to HTML conversion
• UI design, Mockups, Cpanel handling & maintenance
• Web Design: HTML, CSS, JavaScript, JQuery, Bootstrap, CMS (WORDPRESS)
• Graphic Design: Editing / Compression process of product images.
• Search Engine Optimization (SEO - Wordpress)
• Interaction Design, Motion Graphics, Video Editing, Typography
• Software Support (OS, Adobe Suite, Antivirus etc)
• LAN / WAN Installation Support
• Router & Internet Support
• Chat Support.
• Support for Enterprise - Responded to 30-plus emails daily from employees and resolved or escalated all issues within a two-hour window.
Bachelors in Computer Application with expertise in Networking and Windows Server Administration along with Graphic Designing
