Deepak Singh

• Spearheaded business development and sales initiatives
across Enterprise IT, Infrastructure, Cloud, Cybersecurity, and
Managed Services, driving revenue growth and expanding
market presence.
• Managed strategic client relationships, engaging with key
decision-makers to understand business objectives, identify
opportunities, and deliver tailored technology solutions.
• Collaborated with OEMs, distributors, and channel partners to
develop competitive solution offerings, negotiate commercial
terms, and maximize profitability.
• Led the complete sales cycle from prospecting, solution
consulting, proposal development, and contract negotiation to
successful deal closure and project handover.
• Strengthened customer retention and account growth through
proactive account management, post-sales engagement, timely
collections, and identification of upselling and cross-selling
opportunities.

• Drove business growth by identifying new market
opportunities, developing strategic client relationships, and
managing the complete sales cycle from lead generation to deal
closure across corporate and enterprise accounts.
• Executed market research, prospecting, and consultative
selling strategies to build a robust sales pipeline, consistently
achieving revenue targets through effective opportunity
management and CRM-driven forecasting.
• Leveraged expertise in ICT solutions including Managed
Services, Cloud, Cybersecurity, ELV, Structured Cabling, CCTV,
Wi-Fi, Power Solutions, Display Systems, and Collaboration
Technologies to design value-driven solutions for clients.
• Collaborated with technical, operations, finance, and
management teams to ensure successful project delivery while
driving customer retention, account expansion, and long-term
revenue growth through upselling and cross-selling initiatives.

• Drove business growth by acquiring and managing travel
industry clients, promoting customized software solutions
including Hotel Booking Engines, Flight Search Engines,
Attraction & Platforms, and Automated Invoicing Systems.
• Consulted with tourism companies, travel agencies, and DMCs
to understand operational challenges and translate business
requirements into scalable software solutions that enhanced
efficiency and customer experience.
• Managed the complete sales lifecycle from lead generation to
deal closure while consistently achieving revenue targets, and
collaborated with product, development, and implementation
teams to deliver tailored solutions, ensuring client retention,
account expansion, and recurring business growth.

• Led end-to-end business operations for both B2B and B2C
segments, managing Sales, Delivery, Engineering,
Procurement, Logistics, and Finance functions to drive
sustainable revenue growth and operational efficiency.
• Owned P&L responsibility, including revenue generation,
budgeting, forecasting, vendor negotiations, pricing strategies,
contract management, and profitability optimization while
consistently achieving business targets.
• Built and strengthened strategic relationships with enterprise
clients, channel partners, distributors, and key stakeholders,
driving business development opportunities across IT
infrastructure, software, cloud, networking, security, and
managed services.
• Directed cross-functional teams to ensure seamless project execution, timely delivery, customer satisfaction, collections management, process improvement, and implementation of scalable sales and operational SOPs to support long-term
business growth.

• Led country-level sales team while overseeing end-to-end
DMC operations including marketing, reservations, and service
delivery, ensuring seamless execution, brand consistency, and
revenue growth.
• Drove B2B marketing and business development initiatives
across assigned markets, promoting travel packages through
digital channels, social media, and direct client engagement.
• Represented the organization at international tourism
exhibitions and trade events, actively networking with tourism
boards, exhibitors, and vendors to strengthen brand presence
and generate new business opportunities.
• Managed full-cycle client operations including itinerary
planning, group and FIT bookings, event management, guest
relations, payment collections, lead conversion, visa processing,
escalations, and client retention through effective issue
resolution and relationship management.

• Led end-to-end regional operations including transport, hotel
contracting, vendor management, and on-ground execution
while ensuring seamless service delivery, operational efficiency,
and strong execution standards.
• Drove business growth through market research, client
onboarding, and B2B development while managing cross
functional teams across sales, operations, and reservations,
overseeing contract negotiations, event/exhibition execution,
and coordination with finance and legal teams to ensure
compliance, cost optimization, and client satisfaction.

• Led end-to-end sales and operations across assigned
territories and key accounts, consistently driving revenue growth
and ensuring achievement of business targets.
• Managed sales performance analysis, forecasting, and
strategic planning, implementing corrective actions to improve
underperforming areas and optimize overall business efficiency.
• Directed cross-functional coordination between sales, finance,
logistics, and customer service while driving revenue growth
across ICT solutions including cybersecurity, hardware
infrastructure, ELV systems, data center solutions, cloud
services, and perpetual licensing.

• Prepared accurate sales forecasts, budgets, and performance
reports across the complete sales cycle for senior
management, while managing enterprise client relationships to
drive revenue growth, expand market presence, and deliver
tailored ICT solutions aligned with business needs.
• Collaborated closely with technical, operations, and finance
teams to ensure seamless project execution, timely delivery,
contract compliance, and high levels of customer satisfaction.

• Strengthen structured pipeline management by improving lead
qualification, CRM discipline, and sales forecasting accuracy to
enhance conversion rates and support consistent revenue
growth in ICT solutions.
• Drive deeper account penetration by proactively identifying
upsell and cross-sell opportunities across existing enterprise
clients, while building stronger stakeholder relationships to
increase long-term customer value and retention.

• Improved broadband, landline, IPTV, leased line & Telecom
services sales performance by actively engaging customers,
generating qualified leads, and consistently achieving assigned
revenue and acquisition targets across the territory.
• Strengthened customer experience and retention by providing
timely issue resolution, coordinating with backend and technical
teams, and ensuring smooth installation, service delivery, and
post-sales support.