Compliance Manager
PagoNxt Merchant Solutions FZ LLC
مجموع سنوات الخبرة :11 years, 1 أشهر
COMPLIANCE MANAGER
PagoNxt Merchant Solutions FZ LLC, United Arab emirates
• Collaborated with business units to develop and implement Business continuity and Information Security management system for Wirecard.
• Managed full life cycle of Information security, business continuity, ISAE 3402, PCI DSS, audits in alignment with the departments and delivering progress as well as closing reports to senior management and clients.
• Conducted Internal reviews for organization to ensure that PCIDSS, ISAE 3402, information security and Business continuity controls are met with international standards as well as aligned with group policies
• Prepared and presented comprehensive reports to upper management covering issues and recommendations.
• Played instrumental role in company-wide risk assessment efforts, supporting enhancements in business processes and controls.
• Formulated detailed recommendations based on audit findings to support annual planning and definition of goals.
• Assists in the development of exercises with Divisions and Business Units teams to validate plans and train personnel associated with responding to incident/Emergency Situations.
• Delivered subject matter expertise for internal and external customers on compliance best practices and quality control.
• Developed and delivered training programs for new and current employees for Business Continuity and information security.
External audits for the clients against ISO 9001:2015 standard
•Developing Quality Management system documentation for various clients
•Assisting in External audit for ISO 14001 and ISO 18001
•Preparing Audit Reports and Nonconformity Reports for the clients
•Internal auditor for projects and Support processes
•On time submission of nonconformity report and Audit report
• Conducting monthly audit on projects based on ISO 9001, TL 9000 and ISO 27001 standards
• Reviewing and giving QCD score for each project ( Quality, cost and Delivery )
• Reviewing the Risks related to the projects
• On time error free TL 9000 data and dashboard submission
• Configuration manager for CMMI
• Preparing the organization to meet ISO 9001:2008, ISO27001, TL9000 and CMMI standards
• Conducting Internal and deliverable audits
• Tracking and reporting issues, risks and errors for various projects eg: Nokia, Huawei,
•Conducted the ISO 9001:2008 internal Audit for Enventure Technologies
•Defined project documentation standards and processes
•Created Knowledge Management repository for the organization
•Provided recommendations to improve the processes and documentation in the organization
• Preparing quality documentation for different processes
• Ensure all projects are initiated with necessary documents
• Consolidate customer feedback and update processes as required
• Conducting Process Compliance Audits on time
• Process Improvement Initiatives