Faninder Kumar

• Provide assistance to customers regarding ticket purchases, seating arrangements, movie schedules, and any other inquiries they may have.
• Address any customer complaints or issues promptly and efectively, striving to resolve conflicts and ensure customer satisfaction.
• Assist with cleaning duties, such as sweeping theaters between screenings, maintaining restroom cleanliness, and ensuring overall tidiness throughout the facility.
• Work collaboratively with other staf members, including ushers, concession workers, and management, to ensure seamless operations and exceptional customer service.
• Seek opportunities for personal and professional development to enhance customer service skills and contribute to the overall success of the cinema.

1 . Greeted and assisted customers, providing product recommendations and sizing guidance to enhance
their shopping experience.
2. Maintained product displays and organized merchandise to ensure an appealing and accessible store
layout.
3. Handled cash, credit, and other forms of payment accurately at the point of sale.
4. Assisted in inventory management, including stock replenishment and monitoring product level
5. Consistently met or exceeded daily and monthly sales targets.
6. Recognized for excellent customer feedback and service quality.
7. Assisted in training new staff members on store procedures and product knowledge.
8. Customer service and interpersonal communication
9. Retail sales and upselling techniques
10. Cash handling and point-of-sale (POS) operations

• Greet customers and create a friendly atmosphere
• Sell movie tickets, snacks, and combo offers
• Handle cash, card, and digital payments accurately
• Strong customer service & communication skills
• Experience using POS (cash register) systems
• Ability to work under pressure (especially weekends & nights)
• Busy during evenings, weekends, and holidays
)
• Shift-based job (morning + night shifts

• Greet customers warmly and take food orders accurately
• Operate the cash register and handle cash, card, and digital payments
• Provide excellent customer service and resolve basic customer issues
• Maintain cleanliness of the counter, dining, and cashier area
• Follow hygiene, safety, and company policies
• Helped maintain a clean and organized work environment
• Consistently met or exceeded daily sales and service targets