Deepu sukumaran Nair

Responsible for building and maintaining long-term relationships with a companys most important clients to ensure client satisfaction, retention, and growth.

Responsible for building and maintaining long-term relationships with a company's most important clients to ensure client satisfaction, retention, and growth.





 Ensure client satisfaction by coordinating internal teams, overseeing the delivery of products and services, and resolving any issues or complaints
 Manage and develop relationships with 20+ key customer accounts, ensuring high levels of client satisfaction and long-term retention.
 Coordinate cross-functional teams to deliver products and services on schedule while maintaining quality standards.
 Generate and manage quotations, pricing worksheets, sales proposals, and customer presentations
 Identify customer needs and recommend tailored solutions, contributing to business growth and increased account value.
 Monitor market trends, competitor activities, and customer requirements to support strategic sales initiatives.
 Produce monthly sales reports, performance dashboards, and revenue analysis for management decision-making.
 Support the complete sales cycle from inquiry to project completion and installation.
 Build strong client relationships resulting in repeat business and long-term partnerships.
 Stay informed on market trends, analyze customer data, and anticipate client needs to proactively offer solutions
 Provide end-to-end administrative support for the sales cycle and follow sold projects through to installation.
 Reviewed all documents for sales presentations.
 Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives Outlined price quotations for sales force.
 Ensure the correct products and services are delivered to customers in a timely manner
 Play an integral part in generating new sales that will turn into long-lasting relationships
 Formulated price worksheets for sales force.
 Scheduled presentations with clients.
 Administered to work closely with sales team to ensure high quality, timely responses to client requests.
 Communicated with clients via phone and e-mail to fully understand their needs and expectations.

 Analyze, Plan, Manage recruitment programs and the hiring process to ensure that HR service provided meets the needs of companies business.

 Responsible for sourcing the matching resumes through the database searches and if required will use headhunting process as well.

 Source the relevant cv’s from database, job portals, references.

 Share minimum of five profile with the Business Development Manager for initial screening.

 Send position details to the shortlisted candidates.

 Screening resumes Scheduling interviews also conducting preliminary interviews.

 Update the candidate status on Software.

 Send email/sms to the candidates about the interview schedules, CV updates.


 Recruitment should make in accordance with the Companies hiring criteria & standards.

 Screened-out all CV & applications. Department individual capabilities and check if their qualification fits for the job. Refer to the Job Description and decide whether the applicant will be considered for selection.

 Pre-selection of qualified applicant shall be made in accordance with the companies hiring criteria and standards.

 Prepare a shortlist of qualified applicants to be considered for interview and submit the CV to the concerned department as per the requirements.

 Schedule the interview through Skype or face to face.

 Source the relevant cvs from database, job portals, references.
 Share minimum of five profile with the Business Development
Manager for initial screening.
 Send position details to the shortlisted candidates.
 Screening resumes Scheduling interviews also conducting
preliminary interviews.
 Update the candidate status on Software.
 Send email/SMS to the candidates about the interview schedules,
CV updates.

 Up-to-Date HR Data in the system & HR Filing.

 Responsible for preparing day to day reports, teams monthly report.

 Recruiting Staff: this includes developing job descriptions, checking application forms, short listing, interviewing and selecting candidates.

 Coordinate all Recruitment, Selection, Induction, Performance Review and
Employee separation programs for Council ensuring compliance with
Council’s policy and procedures.

 Screening resumes Scheduling interviews also conducting preliminary interviews.

 Support board meeting material preparation and maintenance. Distribute
agendas and take meeting minutes.

 Conducts orientation program to new employees.

 Manage time and attendance systems.

 Preparing the Payroll.

 Preparing the Pay Slips.

 Updating & maintaining Payroll records.

 Maintain Leave Sickness and Overtime records.

 Co-ordinate & Manage Workers Compensation.

 Answering staff queries regarding payroll & human resources matters.

 Ability to do all works before deadline.

 Up-to-Date HR Data in the system & HR Filing.
 Responsible for preparing day to day reports, teams monthly report.
 Recruiting Staff: this includes developing job descriptions, checking
application forms, short listing, interviewing and selecting
candidates.

 Coordinate all Recruitment, Selection, Induction, Performance
Review and
Employee separation programs for Council ensuring compliance
with
Councils policy and procedures.
 Screening resumes Scheduling interviews also conducting
preliminary interviews.
 Support board meeting material preparation and maintenance.
Distribute
agendas and take meeting minutes.
 Conducts orientation program to new employees.
 Manage time and attendance systems.
 Preparing the Payroll.
 Preparing the Pay Slips.
 Updating & maintaining Payroll records.
 Maintain Leave Sickness and Overtime records.
 Attending the insurance clients and responsible for setting
approvals from the concerned person
 Keeping proper filing systems with the help of Software System.