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Dema Al-Rashdan, Human Resources Manager

Dema Al-Rashdan

Human Resources Manager·Interbrands

Jordan

Bachelor's degree, Business

Work experience

Total years of experience: 17 years, 9 months

Human Resources Manager

March 2018 - Present

Interbrands

Jordan

March 2018 - Present

1. Interview and keep a pool of candidates for the company as per company needs.
2. Supervise staff classifications and develop job description cards for new staff and re-
adjusting cards for current staff.
3. Follow up on induction program for new comers in coordination with other departments.
4. Manage, control and supervise the creation and update process of employee files.
5. Manage and supervise the leave approvals and leave balances of the employees.
6. Monitor the status of work and expiration legal documents, such as visa permits for
expats.
7. Coordinate training activates internally, locally and internationally.
8. Create and maintain the evaluation plan and procedure in the company.
9. Supervise career path and development plan for employees.
10. Create and maintain a continuous training system as per company’s policy.
11. Implementing and follow-up of HR committee policy.
12. Manage and control medical insurance program.
13. Follow up on penalties and reward systems in coordination with direct managers.
14. Manage and control the implementation of laws that are endorsed by the Ministry of
Labor.
15. Prepare Staff Employment Contracts according to approved terms by authorized
personnel.
16. Prepare the Staff Final Settlement in case of resignation and/or termination.
17. Follow up on induction program for new comers in coordination with other departments.
18. Advise managers on organizational policy matters, HR procedures and policies.
19. Prepare frequent reports and submit them to the upper management.
20. Coordinate HR activities and training development needs as per O&D Department plan.
21. Monitor and manage employees’ satisfaction.
22. Follow up administration & logistics needs, issues and plans at Office.

Company industry:
FMCG
Job role:
Human Resources and Recruitment

Human Resources Specialist

March 2017 - February 2018

March 2017 - February 2018

Job role:
Human Resources and Recruitment

Human Resources Manager

December 2015 - February 2017

December 2015 - February 2017

Job role:
Human Resources and Recruitment

Human Resources Manager

July 2014 - December 2015

July 2014 - December 2015

Al Mashrabia Trading Company / SNAX
Chain of Retail Convenience Stores (FMCG)

Job role:
Human Resources and Recruitment

Human Resources Manager

June 2012 - September 2013

AlBaddad Holding Group

June 2012 - September 2013

Company industry:
Business Support Services
Job role:
Human Resources and Recruitment

HR& Administration Manager

November 2011 - May 2012

Pan East General Contracting Co

November 2011 - May 2012

Manage and plan activities related to HR.
• Follow up on induction program for new comers in coordination with other
departments.
• Supervise staff classifications and develop job description cards for new staff and re-
adjusting cards for current staff.
• Follow up on staff evaluation in coordination with staff direct manager and review
their records.
• Supervise and coordinate work force planning procedure.
• Coordinate training activates locally and internationally.
• Follow up on penalties system in coordination with direct managers.
• Supervise career path and succession plan for employees.
• Manage, control and supervise the creation and update process on employee files.
• Manage and keep proper continuous audit and control on staff personnel files.
• Review the entered personnel data relevant to new hired employees/labors personnel
information to ensure compliance with personnel automated system.
• Manage and control medical insurance program.
• Manage and control the implementation of laws that are endorsed by the Ministry of
Labor.
• Prepare Staff Employment Contracts according to approved terms by authorized
personnel.
• Preparation and auditing the monthly payroll list (salaries / wages) and provide the
Financial Department with it.
• Review and ensure proper keeping of staff leaves and vacation, both hard and
softcopies.
• Prepare the Staff Final Settlement in case of resignation and/or termination.
• Prepare frequent reports and submit them to the upper management.
• Implementing and follow-up social committee policy.

Company industry:
Construction & Building
Job role:
Human Resources and Recruitment

HR& Admin Supervisor

May 2009 - November 2011

MID Contracting Co. Amman

Jordan

May 2009 - November 2011

Manage and keep proper continuous audit and control on staff personnel files.
• Review the entered personnel data relevant to new hired employees/labors personnel
information to ensure compliance with personnel automated system.
• Manage and control medical insurance program.
• Follow up on penalties system in coordination with direct managers.
• Manage and control the implementation of laws that are endorsed by the Ministry of
Labor.
• Prepare Staff Employment Contracts according to approved terms by authorized
personnel.
• Review and ensure proper keeping of staff leaves and vacation, both hard and
softcopies.
• Assist in the preparation of Staff Final Settlement in case of resignation and/or
termination.
• Manage, control and supervise the creation and update process on employee files.
• Follow up on induction program for new comers in coordination with other
departments.
• Prepare frequent reports and submit them to CHRO.

Job role:
Human Resources and Recruitment

Human Resource Assistant Manager

January 2007 - May 2007

Arab Orient Insurance Co. Amman

Jordan

January 2007 - May 2007

Responsibilities:
• Manage and plan activities related to HR.
• Supervise staff classifications and develop job description cards for new staff and re-
adjusting cards for current staff.
• Follow up on staff evaluation in coordination with staff direct manager and review
their records.
• Supervise and coordinate work force planning procedure.
• Coordinate training activates locally and internationally.
• Follow up on induction program for new comers in coordination with other
departments.
• Follow up on penalties system in coordination with direct managers.
• Supervise career path and succession plan for employees.
• Manage, control and supervise the creation and update process on employee files.
• Working on the system of shareholders.
• Implementing and follow-up social committee policy.

Job role:
Human Resources and Recruitment

Administrative Assistant

June 2006 - December 2006

Arab Orient Insurance Co. Amman

Jordan

June 2006 - December 2006

• Arrange business files for CEO office.
• Follow up and check daily external correspondences and convey them to and from CEO.
• Follow up requirement of the CEO from difference divisions/departments.
• Convey all requests and notes from CEO to the parties concerned and follow up their updates.
• Receive all internal correspondences which are sent to the CEOfrom different divisions
/departments.
• Prepare for Business Meetings for Management inside and outside the company.
• Organize CEO meeting Appointments.
• Working on Documents Management System which organizes incoming and outgoing mail for
all divisions/departments from clients.

Job role:
Administration

Executive Secretary

August 2005 - December 2005

August 2005 - December 2005

Bat Group Investment Amman, Jordan
Company Industry: Software Systems
Job Role: Secretarial
Responsibilities:
• Provide office support services in order to ensure efficiency and effectiveness
• Receive, direct and relay telephone messages and fax messages
• Respond to client inquiries, and direct them to the appropriate staff member
• Maintain the general filing system and file all correspondence
• Assist in the planning and preparation of meetings, conferences and telephone calls.
• Maintain an adequate inventory of office supplies
• Type confidential documents on a word processing system

Job role:
Secretarial

Jordan / Qatar

-

-

1. Interview and keep a pool of candidates for the company as per company needs.
2. Supervise staff classifications and develop job description cards for new staff and re-
adjusting cards for current staff.
3. Follow up on induction program for new comers in coordination with other departments.
4. Manage, control and supervise the creation and update process of employee files.
5. Manage and supervise the leave approvals and leave balances of the employees.
6. Monitor the status of work and expiration legal documents, such as visa permits for
expats.
7. Coordinate training activates internally, locally and internationally.
8. Create and maintain the evaluation plan and procedure in the company.
9. Supervise career path and development plan for employees.
10. Create and maintain a continuous training system as per company’s policy.
11. Implementing and follow-up of HR committee policy.
12. Manage and control medical insurance program.
13. Follow up on penalties and reward systems in coordination with direct managers.
14. Manage and control the implementation of laws that are endorsed by the Ministry of
Labor.
15. Prepare Staff Employment Contracts according to approved terms by authorized
personnel.
16. Prepare the Staff Final Settlement in case of resignation and/or termination.
17. Follow up on induction program for new comers in coordination with other departments.
18. Advise managers on organizational policy matters, HR procedures and policies.
19. Prepare frequent reports and submit them to the upper management.
20. Coordinate HR activities and training development needs as per R&D Department plan.
21. Monitor and manage employees’ satisfaction.
22. Follow up administration & logistics needs, issues and plans at Office.

Job role:
Sales

Human Resources

-

-

1. Manage and plan activities related to HR.
2. Follow up on induction program for new comers in coordination with other
departments.
3. Supervise staff classifications and develop job description cards for new staff and re-
adjusting cards for current staff.
4. Follow up on staff evaluation in coordination with staff direct manager and review
their records.
5. Supervise and coordinate work force planning procedure.
6. Coordinate training activates locally and internationally.
7. Follow up on penalties system in coordination with direct managers.
8. Supervise career path and succession plan for employees.
9. Manage, control and supervise the creation and update process on employee files.
10. Implementing and follow-up social committee policy.
11. Manage and keep proper continuous audit and control on staff personnel files.
12. Review the entered personnel data relevant to new hired employees/labors personnel
information to ensure compliance with personnel automated system.
13. Manage and control medical insurance program.
14. Follow up on penalties system in coordination with direct managers.
15. Manage and control the implementation of laws that are endorsed by the Ministry of
Labor.
16. Prepare Staff Employment Contracts according to approved terms by authorized
personnel.
17. Review and ensure proper keeping of staff leaves and vacation, both hard and
softcopies.
18. Prepare the Staff Final Settlement in case of resignation and/or termination.
19. Manage, control and supervise the creation and update process on employee files.
20. Follow up on induction program for new comers in coordination with other
departments.
21. Prepare frequent reports and submit them to the upper management.

Job role:
Human Resources and Recruitment

Education

Scope Training Center

February 2008

February 2008

Bachelor's degree, Business

Jordan

courses: Talal Abu Ghazaleh /Cambridge Center, Jordan Certification/diploma, Human Resource Management -Second Part of

Osool Training Center

April 2007

April 2007

Bachelor's degree, Business

Jordan

Certification/

International Dialog Training Center

May 2006

May 2006

High school or equivalent, Business

Jordan

courses: Certification/diploma, Human Resource Skills

Mu’tah University

June 2005

June 2005

Bachelor's degree, Business Administration

Jordan

:

Mutah University

February 2005

February 2005

Bachelor's degree, Business

Jordan

Rawdat Al-Ma’aref Al Ahliya School (RAMS)

June 2000

June 2000

High school or equivalent, Business Administration

Jordan

courses: High school or equivalent, Literature Stream

Skills

Insurance Management
Expert
Insurance Management
Expert
Health
Expert
Health
Expert
Health Insurance
Expert
Health Insurance
Expert
Insurance
Expert
Insurance
Expert
Administration
Expert
Administration
Expert
HUMAN RESOURCES
Expert
HUMAN RESOURCES
Expert
INSURANCE
Expert
INSURANCE
Expert
MICROSOFT OFFICE
Expert
MICROSOFT OFFICE
Expert
POLICY ANALYSIS
Expert
POLICY ANALYSIS
Expert
CONTRACT MANAGEMENT
Expert
CONTRACT MANAGEMENT
Expert
PERSONNEL
Expert
PERSONNEL
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
MEETING FACILITATION
Expert
MEETING FACILITATION
Expert
RETAIL
Expert
RETAIL
Expert
LEGAL
Intermediate
LEGAL
Intermediate
Insurance Management
Expert
Insurance Management
Expert
Health
Expert
Health
Expert
Health Insurance
Expert
Health Insurance
Expert
Insurance
Expert
Insurance
Expert
Administration
Expert
Administration
Expert

Languages

Arabic
Expert
English
Expert