Global HR Coordinator (Recruitment & Onboarding, Employee Relations)
Norconsult Telematics
Total years of experience :16 years, 10 Months
Clients Handled: STC, Saudi Electricity, Viva Kuwait,
Banglalink, Bravo, Royal Oman, Indosat, MICT
Provides HR and recruitment support to approximately global 400 employees within the group. Solid demonstration of abilities led to increased management role. Acquired valuable generalist experience in staffing, performance management, program coordination and workforce development.
Assists in planning, developing, implementing and evaluating human resources and labor relations strategies including policies, programs and procedures to address an organization’s human resource requirements.
Support in the organization of global-wide employee engagement activities to achieve agenda.
Prepares and maintains HR Policies and documentations as well as employee’s information.
Focal point for employee relations.
Responsible for onboarding selected candidates and liaising with different processing agents in Asia, Middle East, North America, Europe in lieu with the visa processing.
Receives requirement of manpower from various department heads. Preparation of Appointment Advice and intimating the same to other departments.
Preparing and entering new hire paperwork.
Handing over the new hire to the concerned HOD/Manager.
Opening new file and Closing the Resigned employee’s File. Makes sure all Employee files are maintained safely with care.
Processing required letters, hotel reservations, flight tickets, car etc.
Clients Handled: Schlumberger, Alcatel Lucent, Nokia, Ericsson, Huawei, FPG, NSN, Mobikom
Mitigates risks in corporate contracts.
Develops, directs and coordinates Seder APD's quality assurance/quality control program.
Manages company contracts to mitigate risks for projects, specifically looking at contractual interpretations making sure that both parties arrived at the consensus level.
Performs a wide range of standardized tasks according to office guidelines.
Specifically worked on individualized attention to company consultants and employees by providing: necessary requests and accurate information, efficient service and timely follow-up.
Generates forms and policies for the company.
Responsible for generation and circulation of company’s policies and memorandum
Creates statement of Acknowledgment, Termination Letters, Warning Letters, Deduction Notices for employees
Standardized forms, policies and procedures for ISO Qualification
Analyzes sanctions and penalties based on Saudi Labor Law
Accomplished the following :
-Code of Conduct Document
-Non Disclosure Agreement Document
-Employees Handbook and Manual
-Contract Monitoring Tools
Prepares/checks the margins/commercials of each consultant candidate prior to getting the approval of the management for every hiring.
Responsible in some end to end recruitment for ALU.
Administers the visa processing and other documentation needed to bring the consultant/candidate here in KSA.
Liaises with different processing agents in Philippines, India, Pakistan, Egypt, Jordan, Sudan and UK in lieu with the visa processing of the candidates.
Liaises with the Sub Con Management Team of Alcatel Lucent for Visa Processing, Admin Inquiries, Payroll inquiries and other related functions.
Assists consultants on their Admin and Finance Concerns. Collects Timesheets of consultants to process their monthly salary
Answers inquiries and receives personal and work related requests.
Ensures that each and every process is dealt with timely manner to meet the company's commitment to the client in regards to the deployment of the candidate.
Administers the deployed consultants and provide every necessary supporting document for their integration in KSA community.
Coordinates with the department's processing section in accordance to the needed supporting documents by the consultants.
FUNCTIONED AS SECRETARY DURING THE TENURE:
Provide project planning support to an extremely busy Program Director on a daily basis
Organize and manage Program Director's office and daily commitments.
Coordinate with the Vendors and Contractors management team to ensure that actions and activities assigned by the PD are followed up.
Manage and organize Meetings at Director level across a range of Projects.
Follow up with Project stakeholders to ensure reports are prepared and approved on time.
Track internal and external correspondence; prepare letters and reports for
Determine customer requirements and expectations in order to recommend specific products and solutions. Educates customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction
Increases customer product awareness
Creates an association in the consumers’ mind between the product or brand and a particular idea.
Generates new and repeat sales by providing product and technical information in a timely manner
Presents a professional image at all times to customers and vendors
Contacts customers following sales to ensure ongoing customer satisfaction and resolve any complaint
Increases sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale items
Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability.
Control all aspects of project documentation on multiple simultaneous projects, utilizing various control methods/systems.
Prepare, operate and update Document Control Procedures in line with the Company’s Document Management System.
Ensure proper document control support is given to each project.
Ensure all documentation provided is as per Client quality formatting requirements. Formatting may include correcting templates, fonts and style, pagination and numbering and other activities that may be required to achieve a client’s documentation requirements.
Create Document Control and correspondence folders for individual projects.
Work in strict co-operation with the Project Manager to ensure project progress status integration.
Ensure all templates used with the department conform to the Company standard.
Ad hoc duties as required to assist the project team.
Assists with preparation of the budget
Compiles drafts for client’s proposal presentation.
Schedules and coordinates clients availability for meeting.
Implement financial policies and procedures
Ensures transactions are properly recorded and entered into the computerized
Assists with the annual audit
Manages the filing, storage and security of documents
Strategically manages tail end spend by
working in close coordination with the CP in
the Business.
Worked with various customers, and
stakeholders within various Shell Businesses,
Functions, to execute Category Management
commercial plans assuring supply of
contracts at market competitive terms &
conditions
Responsible in sourcing & executing
contracts for Shell Companies in the
Philippines.
Contracts and Bids Handled:
Housing and Car Loan
Payroll Outsourcing
Medical and Life Insurance
Communications Consultancy