Dena Hamdan

Responsibilities:
Handling all HR department responsibilities as talent management, compensation and employee benefits, training and development, compliance, and workplace safety and oversee the company's general functions,

Achievements:
- Developed and implemented all company policies (Attendance, Dress Code, Business trips, Health Insurance, Remote Working, etc., ).
- Initiated and conducted performance management policy and process (Monthly & Yearly),
- Built Job Descriptions and KPIs for all employees in the company and are being added directly for all new joiners,
- Launched automated HR processes via HR System (MenaITech),
- Built a proper salary scale for the company, supported with market research,
- Created full filing system (hard and soft copies) for all HR related documents

A. Working closely with various departments, increasingly in a consultancy role, assisting line managers to understand and implement policies and procedures.
B. Promoting equality and diversity as part of the culture of the organization.
C. Liaising with a wide range of people involved in policy areas such as staff performance and health and safety.
D. Recruiting staff - this includes developing job descriptions and person specifications, preparing job adverts, checking application forms, shortlisting, interviewing and selecting candidates.
E. Developing and implementing policies on issues like working conditions, performance management, equal opportunities, disciplinary procedures and absence management.
F. Preparing staff handbooks.
G. Advising on pay and other remuneration issues, including promotion and benefits.
H. Undertaking regular salary reviews.
I. Negotiating with staff and their representatives (for example, trade union officials) on issues relating to pay and conditions.
J. Administering payroll and maintaining employee records.
K. Interpreting and advising on employment law.
L. Dealing with grievances and implementing disciplinary procedures.
M. Developing with line managers HR planning strategies which consider immediate and long-term staff requirements.
N. Analyzing training needs in conjunction with departmental managers.

looking after the following:

•HR practices, personnel rules, policies and procedures of the company and local labor law.
•Respond to employees requests and do the required action according to the stated policies and procedures and in consultation with line manager.
•Assist in the development and implementation of new human resources processes, systems or procedures in order to improve efficiency and meet the changing requirements of internal customers.
•Participate in the recruitment and selection activities and help support the meeting of hiring requirements within the defined time frame.
•Follow up on new hires, and provide them with the required orientation.
•Follow up on resigned employees and make sure the clearance process is achieved in coordination with finance department.
•Coordinate and communicate with the health insurance company for addition, deletion, and medical claims reimbursement.
•Record monthly payroll transactions, process the payroll in cooperation with the line manager, and cross check the salaries after calculations.
•Keeping updated with new and amended local laws and regulations, and explaining its implications to the line manager.
•Prepare the required personnel reports for the HR Manager concern on a weekly and monthly basis.

looking after the following:

-Recruiting: Screening, Interviewing Candidates to Sales and Supervisors level.
-Explain company personnel policies, benefits, and procedures to employees or job applicants.
-Prepare contracts to new joiners
-Handling grievances
-Preparing Medical Insurance for employees
-Social Security: Prepare Monthly SS reports and new entries lists
-Reports: prepare reports to GM and HR manager, related to staff quota, hiring, exit interviews, employee data report, monthly attendance report
-Analyzing reports and submit summarize to GM and HR manager
-Updating Employees data in the System (Landmark specialized system from Oracle)
-Maintaining documentation relating to personnel activities such as staffing, recruitment, training, grievances, performance evaluations, and classifications.