DENDIE PASCUAL, Supervisor

DENDIE PASCUAL

Supervisor

Kalimat Coffee

Lieu
Arabie Saoudite
Éducation
Diplôme, Hotel And Restaurant Management
Expérience
17 years, 7 Mois

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Expériences professionnelles

Total des années d'expérience :17 years, 7 Mois

Supervisor à Kalimat Coffee
  • Je travaille ici depuis mars 2018

shop, KSA

•Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
•Clean or sanitize work areas, utensils, or equipment.
•Clean service or seating areas.
•Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
•Describe menu items to customers or suggest products that might appeal to them.
• Order, receive, or stock supplies or retail products.
•Provide customers with product details, such as coffee blend or preparation descriptions.
•Receive and process customer payments.
•Serve prepared foods, such as muffins, biscotti, or bagels.
•Stock customer service stations with paper products or beverage preparation items.
•Take customer orders and convey them to other employees for preparation.
•Take out garbage.
•Weigh, grind, or pack coffee beans for customers.
•Wrap, label, or date food items for sale.
•Create signs to advertise store products or events.
•Demonstrate the use of retail equipment, such as espresso machines.
•Prepare or serve menu items, such as sandwiches or salads.
•Set up or restock product displays.
•Slice fruits, vegetables, desserts, or meats for use in food service.

Floor Supervisor à Al JAZIRAT S’MAA Fashion Co Ltd
  • juillet 2015 à septembre 2017

Kingdom Of Saudi Arabia

•Encourage teams in selling enterprise products.
•Ensure achievement of sales target and inventory turnover.
•Establish a good relation with the store manager. Responsible for managing and examining aspects of fields operations in accordance with the company rules and standards set up.

Store Supervisor à Transind Company W.L.L
  • Qatar
  • mai 2013 à mai 2015

teams in selling enterprise products.
•Ensure achievement of sales target and inventory turnover.
•Establish a good relation with the store manager. Responsible for managing and examining aspects of fields operations in accordance with the company rules and standards set up.

Supervisor à Kuwaiti American Food staff Company
  • Koweït
  • mai 2011 à février 2012

daily pre-shift and weekly department meetings to ensure organizational efficiency scheduled and directly staff in daily work assignments to maximize productivity.
•Assigned tasks oversaw the direction of employees to ensure compliance with food safety procedure and quality control guidelines.
•Developed and maintained exceptional customer service standards.
•.Ensure proper cleanliness was maintained in all areas of the store and front of the house.
•Consistently maintained high level of cleanliness, organization, storage and sanitation of food and beverage product.
•Motivate the number of crew.
•Supervised the newly employed day to day task in the business to effectively efficiently perform their tasks.

Supervisor à Ever trust Business Solution Incorporation
  • Philippines
  • décembre 2010 à mai 2011

attends regularly training sessions.
•Resolves guest complaints directly or consults with immediate supervisor.
•Ensure the proper appearance and grooming of assigned staff.
•Monitor duty schedule with company team. Work in close cooperation with the staff and maintenance as well as restaurant managers to ensure a smooth running operation, work towards the time set up of the food court lay out in line with opening hour.

Management Trainee à Al-mousherji Catering Company
  • juin 2005 à juin 2009

the products and equipment with the aim of achieving the high standard of quality, service and cleanliness. The professionally viability.
•Responsible for operational concerns during shifts through efficient properly management, development customer services.
•Strong commitment to customer satisfaction, high attributes of initiative, leadership and tenacity and can work effectively under pressure.

Service Crew à McDonald’s Balang
  • juin 2003 à juin 2005

Balanga, City, Bataan Philippines
•Provide finest quality food to achieve 100% customer satisfaction in food preparation and cooking the wide variety of food
•To serve the customer by being friendly and efficient in offering a pleasant experience to them
•Has a responsibility for a good customer service
•To provide customer with a quick accurate service and to show sensitivity to their individual needs, both from behind the till as well as in dining areas.

Éducation

Diplôme, Hotel And Restaurant Management
  • à Bataan Polytechnic State University
  • juin 2003

courses: Vocational: Barista Course December 20,

Specialties & Skills

Management
Communications
Supervising
Customer Service
CUSTOMER SERVICE
DIRECTING
INVENTORY MANAGEMENT
MANAGEMENT
MEETING FACILITATION
NETSCAPE ENTERPRISE SERVER
ORGANIZATIONAL SKILLS
QUALITY CONTROL