Flight Operations Officer Executive
Asian Corporate Aviation Management
Total years of experience :27 years, 11 Months
Schedules travel for company passengers on all modes of transportation, including the company aircraft;
b) Schedules ground transportation and accommodations for crewmembers and passengers;
c) Schedules company aircraft for flights and maintenance;
d) Enters flight times and keeps department flight records;
e) Retains passenger manifests and logs for all flights;
f) Maintains current information on the location of Asian Corporate Aviation Management aircraft;
g) Provides flightcrews with Flight Plan and weather information;
h) Arranges aircraft fueling for trips; i) Obtains, for passengers and crewmembers, any necessary landing / overflight permits, slots, and/or visas when flying into and out of foreign countries; Selects and arranges Fixed Base Operators (FBOs);
j) Assists Flight Attendants with catering orders;
k) 2.1. Assumes any duties delegated by the Head of operations.
- Helicopter Firefighter Operations project.
- Ensure paperwork permit for Aircraft and crews has valid License to comply with Indonesian Regulations.
- As assigned by National Disaster Management of Indonesia (BNPB) in terms of the coordinates of hot spots and water source, then brief to the crew on duty.
- Ensure that identical flight hours information in daily basis.
- Responsibility for processing the relevant flight documents required by company departments.
Responsible to Flight Operation Manager for Controlling, Ensuring and Monitoring to enhance DAILY SAFETY OPERATIONS under Civil Aviation Safety Regulation (CASR) part 135 and Part 133, such as :
- Ensure the daily operations comply with regulations and company procedure.
- Ensure paperwork permit for expatriate Pilot still valid and their License comply with Indonesian Regulations.
- Generate Pilot and Load Master schedule in every 6 months basis.
- Collaborate with training Department in term of continuous Training Program for Pilot and Load Master as specified in OM-D and regulation.
- Advice and assist Operations Manager in providing data to authority in line of Company Operations.
- Analyze the new project from Safety side and financial impact of the operations.
• Provide advice in terms of review operations detail written in the contract, financial projections needed, technical operations and then billing hours to customers.
• As a liaison between foreign helicopter provider companies in terms of obtaining a special permit for operations within Indonesia.That involves the ministry of transportation, the ministry of labor, immigration, customs, and the ministry of health.
On Remote Site Duty.
• Do coordinate with maintenance department to ensure the engineering spare parts and tools has been available on site during Operations. And immediately make a request to the relevant department if necessary.
• Coordinate and updating flight status to local authorities and customer in terms of the type of operations needed.
• Brief the crew on duty for each type of flight operation. Such as :
A. Cargo flight or Humanitarian relief operations type : In terms the movement of cargo aid that has arrived at locations or pick up point to be forwarded through air transportation on time to the areas that can only be reached by air and received by beneficiaries or customer at the right time with slung or onboard operations type.
B. In firefighting operations, the duties and functions: in terms of the coordinates of hotspots that must be put out and coordinate of water sources.
• Ensure that cargo or logistical aid needs are available in warehouses, such as food and medicine ready to be distributed at any time in terms of humanitarian operations.
On Office Duty.
• Carry out supervisory responsibilities about policies and procedures in each types of operations.
• Coordinate operational efforts between AAL Group Pacific and AAL Group Ltd concerning of Operations Airworthiness of helicopter Mi-171 type.
• Ensure that all concerned all AAL Group/AAL Pacific have an identical flight hours information in daily basis.
• Responsibility for processing the relevant flight documents required by company departments.
• Responsibility for ensuring that flight crews are advised and briefed of their duties and of any changes to their rosters.
• Maintaining continuous awareness of the whereabouts of all company aircraft and if necessary, initiating emergency procedures.
• Responsibility for the filing of journal related matters such as:
1. Operational Flight Plans.
2. Aircraft Flight & Maintenance Logs (AFML).
3. Loadsheets and manifest.
• Ensuring the availability of up-to-date meteorological information.
• Coordinating between various departments and contractors concerning flight requests.
A. Flight Operations Technical Officer (Sept 2013 - June 2014)
* To deliver superior standards for the quality control, and development of the intellectual content of the Flight Operations manuals and other controlled documentation reflecting the department’s policy of producing intelligible and effective instructions for operating crews and operational support personnel.
* To provide the highest standard of assistance and quality control in relation to the administration of aircraft manuals data and documentation on behalf of the Flight Operations Department, in line with the department’s policy of maintaining the highest levels of operational safety and technical excellence.
* To assist the Flight Operations Support Services Manager with the execution and co-ordination of Flight Operations technical support for EFB project functions.
* To assist Flight Operations Manager or Head of Flight Operation and conduct fuel monitoring and analyzing to enhancing revenue by applying cost index operationally (pre-and in-flight) and Variable Taxi Time to further controlling and manage fuel consumption.
* The provision of technical support services to the Flight Operations management team.
B. Senior Crewing Officer (Aug 2012 - Aug 2013)
*Compiles duty rosters of flight crews and maintains records of crewmembers' flying time for scheduled airline flights into Merlot System: Prepares flight register which crewmembers sign to indicate their preference and availability for flights and time they wish to be called prior to each flight.
*Types names of crewmembers onto flight schedule in order of seniority to indicate flights to which crewmembers are assigned by Crew Resources & Planning department .
*Posts names of extra crewmembers in order of seniority on reserve list.
*Selects replacements from reserve list in Merlot System and notifies replacement when needed.
*Computes and logs cumulative flight time for crewmembers and removes crewmember's name from flight schedule when flying time limit as prescribed by Civil Aviation Safety Regulation (CASR-121) has been reached.
• Perform all aircraft Weight and Balance and Documentation activities for EK and/or OAL on a shift basis for arriving and departing aircraft at Dubai International Airport. Ensure the provision of an accurate and punctual service to all airlines and that activities conform to legal and safety requirements as outlined by various regulatory bodies such as IATA, DCA, FAA, JAROPS, Aircraft Manufacturers, Airline Weight and Balance manuals etc.
• Co-ordinate the receipt, record and onward communication of relevant information from various stake holders including outstations (mainly for EK) required for the preparation of weight and balance documentation (loading instruction report, load sheet and trim sheet) for an aircraft. Build and maintain relationships with key stakeholders to enhance customer service standards and facilitate the exchange of information & ensure all under the wing activities are carried out in a safe & effective manner.
• Responsible to Flight Operation Control Centre Manager for Controlling, Ensuring and Monitoring to enhance DAILY SAFETY OPERATIONS under Civil Aviation Safety Regulation (CASR) part 121, such as :
Aircraft Dispatcher : Generate Weight and Balance sheets when duty as FOO onboard,
Aircraft Performance and limitation on type B737- 300 Series and A320 Family as specified on license holder,
Update Aircraft Documentations,
Ensure Daily rotation of Aircraft then distributed to relevant Department and Ground Handling Agents,
Update, Submitting and Filling ATS Flight Plan,
Monitoring Weekly schedule for Cabin and Cockpit Crews,
Daily Flight Following,
Analyzing Weather and NOTAM,
On Time Performance Report to Manager and Operations Director,
Controlling and Monitoring safety performance of Ramp Operations.
* To ensure that the service offered by the Ground Handling Agent is efficient, professional and of the highest possible standards and that flight punctuality is maintained without compromising safety or security.
* To be active in effective co-ordination with all internal and external departments such as Handling Agents, other airlines and various authorities at the airport.
* To manage and supervise staff on duty to ensure the relevant areas of the operation are fully covered and staff provide optimum customer service in an efficient and professional manner at all times.
* To ensure the effective deployment and development of the Airport Services team, conducting performance reviews and ensuring staff are motivated and well-groomed at all times.
* To assume responsibility for running the Station when the Airport Services Manager is not on duty.
• To manage and ensure a safe and efficient airport operation, in order that company image, reputation and Customer Service levels are maintained and enhanced to the highest standards.
• To implement and periodically review strategy to ensure that all procedures, standards and instructions as laid down by Airport Services and other head office departments are complied with by Airport staff & Ground Handlers.
• To achieve Ground Handling performance targets as set by Airport Services such as flight punctuality, check-in standards and baggage delivery times in order that company remains competitive at all times. This will be achieved through regular liaison with the management of Handling Agents and other service suppliers in order to identify problem areas and find solutions to them.
• To manage employees through a combination of guidance, training, support, motivation and delegation with successful monitoring and promotion of teamwork in order to further staff development.
• Perform all administrative tasks in an accurate and timely manner e.g. Monthly Reports, Staff Appraisals, Baggage Claim Settlements and general correspondence.
• Control expenditure in order that it remains within the predefined parameters of the station budget.
• Maximize revenue from excess baggage collections and airport ticket sales and / or by securing additional interline traffic.
• Monitor all aspects of the airport operation in order to achieve and maintain high customer service standards.
• Prepare and constantly review local procedures for Diversion/Delay Handling/Disruptions and Emergency Procedures for the reference of both company staff and those of the Handling Agent.
• Responsible for the turn around co-ordination process with Cabin Cleaning Coordinator, Catering Service Coordinator and Load Master Coordinator.
• Co-ordinate with Catering Coordinator to ensure that all passenger Catering and Inflight Entertainment are loaded as ordered by Passenger Reservation within safe operating limits.
• Ensuring that aircraft passenger cabin has been clean and health within turn around time.
• Co-ordination with boarding gate supervisor in conjunction that excessive hand baggage collected at the gate are properly tagged and safely loaded during boarding process.
• Responsible for the turn around co-ordination process, and to act as the 'key man' to ensure that the aircraft departs safely, securely and punctually.
• Co-ordinate with Load Control Center to ensure that all documentation pertaining to weight and balance is completed on schedule and within safe operating limits.
• Monitor the boarding progress and ensure to initiate offloading of baggage at least 10minutes prior departure.
• Random check at the boarding gate and ensure that excessive hand baggage collected at the gate are properly tagged and safely loaded.
• Work on own initiative and judgment in conjunction with shift Sempati’s Passenger Handling Coordinator as well as to ensure aircraft turnaround is handled smoothly and effectively, and ensuring that safety and security for the Flight is maintained at all times.
• Develop a harmonious relationship and team work with Sempati’s Cargo and Ground Handling provider to achieve high standards.
- Safety Management System Training (SMS) conducted on 28 Feb 2014. - Initial Performance Based Navigation Training (PBN) conducted on 16 Apr 2014.
# To Complying rules of Indonesian Government as Flight Operation Controller
# Developing self ability in Information Technology
Company Flight Planning system changed.
Initial Flight Operations Officer (Flight Dispatcher) Training . AIR LAW and Indonesian Civil Aviation Safety Regulation (CASR) part 121 Training. Type Rating Boeing 737-200 Training for Flight Dispatcher. Type Rating Boeing 737-300/400/500 Training for Flight Dispatcher. Weight and Balance Training. Dangerous Goods Regulations Training. Aviation Security Training
Ramp Safety
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