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Christiana Jasmine, HR Coordinator – International (O &G)

Christiana Jasmine

HR Coordinator – International (O &G)·Altrad Sparrows LLC

United Arab Emirates

Higher diploma, Human Resource Information Systems(HRIS)

Work experience

Total years of experience: 8 years, 1 months

HR Coordinator – International (O &G)

October 2024 - Present

Altrad Sparrows LLC

Abu Dhabi, United Arab Emirates

October 2024 - Present

Hiring Candidate:
• After candidate is selected, Offer is confirmed and same is hired in HCM under the Job order.
• Entering the candidate details such as Candidate ID, Personal ID, contact details, Status, Job location and Pay
details in HCM with agreement.
• Preparation of Offer letter and getting approval from HRBP and Hiring managers.
• Offer letter along with policies sent to candidate for signature.
• Once candidate accepts offer, requesting them to confirm the date of join as well as copy of resignation from
their existing employer.
• Documents are stored in Share folder along with employee onboarding check list.
• Workbooks and other online files are updated and emails are sent to payroll team along with their bank details.
• Slam is prepared for the new hires with employee ID, date of join, designation, department, cost code, shift
details (Onshore, Offshore, Workshop & Office), Pay details - Base pay, other allowance (Transportation,
Accommodation, Food, On / Off Shore rates) along with line manager details sent for review to get approval
from HRBP and sent to Payroll team.
• After confirmation of joining date - coordination with different teams for ID card, systems and access, Health
insurance team for smooth onboarding.
• Once the candidate is joined - welcoming candidate and introducing to the Teams and other department and
Orientation is given.
Payroll Support:
• Receiving different types of queries in Zoho and replying by checking their details in HCM.
• Preparation of Salary certificate, Salary Transfer Letter for Banks and to process for their loan application, No
Objection letters for employees to travel different countries, for applying Driving license.
• Sending details of employee for Bank verification.
• Making changes to the system and issuing variation Terms & Conditions contract when there is a change in
their Base pay, other allowances, line manager change and End of Service Benefits calculation (EOSB).
• Checking for contract approvals and sending the documents for employee signature and storing in share folders
and coordinating with payroll teams.
• Freelancers Rehiring - Once Job order is raised in HCM by entity manager and after receiving the freelancer
contract, Freelancer details are terminated in HCM and the same employee is rehired as per the contract.
• Absence Management: Once line manager submits the request of absence for the particular employee in Zoho,
the same details are checked in HCM (Routing) and approved.
• Renewal of Housing allowance expiry
• Preparation Safety Award letters, Bonus Awards with reference to the certificates approved by Managers.
• Extraction of Long service report of different regions employees who have completed 5, 10, 15 years of service
and the list is sent to the team to process for their certificates. And once these certificates are received with
approvals with seal and signature, the same is sent to the respective employees and stored in shared folders.
• Announcement of Payroll cut off dates for 8 regions (UAE - Abu Dhabi & Dubai, Saudi Arabia, Qatar,
Singapore, Indonesia, India, Australia and Kazakhstan). Hence the request is processed by operations team.
Recruitment:
• Preparation of Job Description according to the requirement and sending to Technical Hiring Managers for
approvals.
• After Approval, the same is advertised in different Job portals with job order numbers in LinkedIn, Naukri
Gulf and Naukri India.
• Once applications are received, selection of CVs are sent to hiring team and arranging for the interviews and
announcing the results, followed by Verbal offer and Offer letters and Verification.
• Once the Offer letter is signed with all Terms and Conditions, the job order is closed in the system and
followed by joining formalities.

Company industry:
Oil & Gas
Job role:
Human Resources and Recruitment

HR Assistant

November 2023 - October 2024

ASC International LLC

Dubai, United Arab Emirates

November 2023 - October 2024

Develop and implement effective recruitment strategies to attract top talent in the field of armored vehicle
engineering, manufacturing, and testing.
• Collaborate with respective managers to understand their specific requirements and create job descriptions that
accurately reflect the skills and expertise needed.
• Coordinating and managing the interview process, including scheduling interviews, facilitating communications
between candidates, and hiring managers, and collecting feedback.
• Proactively source and identify potential candidates through various channels, including online platforms,
industry networks, and targeted recruitment campaigns.
• Screen resumes and applications to shortlist candidates who possess the necessary qualifications, experience,
and expertise in similar industries.
• Facilitating the onboarding process for new hires, ensuring that all required documentation is completed, and
compliance requirements are met.
• Coordinating and conducting new employee orientation sessions to familiarize new hires with company policies,
procedures, and culture.
• Coordinate and conduct technical interviews with shortlisted candidates, assessing their knowledge, skills, and
experience in areas such as blast and ballistic threat analysis, vehicle design, and manufacturing processes.
• Collaborate with hiring managers to evaluate and select candidates who demonstrate the required technical
expertise and alignment with the company's values.
• Ensure a positive and engaging experience for candidates throughout the recruitment process, providing timely
updates and feedback.
• Build and maintain strong relationships with candidates, serving as a point of contact and addressing any
questions or concerns they may have.
• Ensuring compliance with labor laws, regulations, and best practices in recruitment and selection processes.
• Maintaining accurate and up-to-date recruitment records, including applications, resumes, and other relevant
documentation.
• Proficient in warehouse management practices, with hands-on experience in overseeing inventory, logistics, and
operations within the context of armored car manufacturing. Demonstrated ability to streamline warehouse
processes, optimize storage space, and ensure timely delivery of materials and components essential to the
manufacturing process.
• Manage and oversee all HR operations including visa renewal processes for expatriate employees.
• Implement and maintain attendance tracking systems to ensure accuracy in payroll processing.
• Calculate and process gratuity payments in accordance with company policies and local regulations.
• Calculate overtime hours and compensation for eligible employees.
• Renewal of Warehouse contract, Trade license and Medical Insurance (Addition & Deletion)
• Develop and maintain salary sheets for payroll processing.
• Liaise with internal departments and external agencies to ensure compliance with labor laws and regulations.
• Provide guidance and support to HR team members on operational matters.

Company industry:
Automotive Manufacture
Job role:
Human Resources and Recruitment

Recruitment Coordinator

May 2023 - October 2023

Ayadi Human Capital Solutions LLC

Abu Dhabi, United Arab Emirates

May 2023 - October 2023

• Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings.
• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
• Developing job description involves developing, reviewing, and maintaining job descriptions for all positions within the organization.
• Collaborating with department managers to ensure job descriptions are up-to-date and reflect current responsibilities and qualifications.
• Ensuring job descriptions comply with legal and regulatory requirements.
• Job Analysis involves Evaluating job tasks, responsibilities, and requirements to degerming appropriate compensation level, job classification, salary structure and employment development.
• Conducts or acquires background checks and employee eligibility verifications for selected candidates.
• Preparing Offer letters for both (White- and Blue-collar jobs).
• Handles employment-related inquiries from applicants and employees referring complex and sensitive matters to the appropriate teams to resolve.
• Keep track of the onboarding process for new joiners, right from the date of offer to date of join and following with PRO for visa and other necessary documents.
• Collecting passport copy and other related documents for visa and Emirates Id processing and the same is maintained as hard and soft copies.
• Coordinate all matters related to work permits, visas and cancellation.
• Generate Human Resources data reports as necessary.
• Maintain Human Resources Information System so as to provide accurate employee records that comply with all applicable general and local laws.
• Track employee separations to ensure timely repatriation.
• Maintain the Mobilization tracker and ensure data integrity is maintained at the highest standard.
• Create and maintain filing systems.
• Follow all company policies and procedures.

Other Administrative Support:
• Preparing and sending management reports on weekly and monthly basis.
• Contacting Manpower suppliers and collecting documents for registration, such as (POA, Trade license (UAE), Demand letters, Sponsors - PP and EID, Owners (PP, Visa, EID copy), Authorized & Specimen Signatory, Agency international trade license, Trade centers with photos, Overseas trade license and Collection of Security deposit Cheque.
• Preparing Service Level Agreements and submitting for approval from legal department.
• Preparing demand letters and once it is signed and approved. Candidates are recruited for Blue-collar requirement for the construction sites.
• Coordinating with Finance department with reference to security deposit collection.
• Maintaining Job portals (Bayt and LinkedIn), Mourjan, FB.
Special Recruitment projects:
• Recruited candidates for VIP’s office - (PRO’s, Male Receptionist, HR Officer, Light Vehicle drivers, Female receptionist and administrative executives).
• Processing candidates’ documents for Clients as when required.
• Coordinating with HR Specialist teams for smooth deployment.

Company industry:
Human Resources Outsourcing
Job role:
Human Resources and Recruitment

Recruitment Coordinator

January 2015 - October 2015

Reliant HR Consultancy

Dubai, United Arab Emirates

January 2015 - October 2015

Job Responsibilities:
Recruitment & Deployment:
 Handled complete recruitment for Blue collar and White-collar requirements.
 Placing advertisement in Job portals.
 Sourcing, Screening, Shortlisting CVs & sending it to the client for approval and arranging for interview.
 Prepare offer letters for the selected candidates and performs reference& background checks.
 Updating the candidates who are unsuccessful in their interview with feed-backs.
 Coordinate with the selected candidates on completing the necessary documents required for labor approvals and visa processing.
 Ensure relevant documents are scanned and stored as hard and soft copies in their respective folders and systems.
 Coordinate with PRO for processing labor cards, visas and update the client accordingly.
 Update the candidates and operations the status of medical fitness, labor approval, visa & emirates id.
 Ensure that each candidate status is updated in the system as well as coordinate with the financial department for the necessary updates.
 Communicate with client, new joiners and travel department to carry out smooth deployment.
 Ensure new joiners’ arrival and the same is updated to the necessary departments and in system.
Visa & Passport Renewal:
 Update the fresh visa and passport details on the system with the expiration dates in the system.
 Run monthly reports on visas and passport expiration dates of the staffs before two months in advance to carry out smooth operation and inform the same to the relevant departments, staff and clients.
 Follow up with the staff regarding the renewal of their passports before the time line.
 Ensure that the required documents for the visa and passport renewal are collected and submitted to the PRO at least 3 weeks before expiration.
 Follow-up with the PRO regarding the renewals of documents.
 Update the staffs once the visas, passports and labor cards are renewed and the same is updated in the system.
 Ensure that the staffs are provided with the copies of renewed passport and visa as per the agreement with clients.
Administrative HR Support:
 Preparing weekly and monthly reports and send it to the respective teams.
 Provide administrative support on other HR activities as required.
 Maintain legal demand set with reference to the requirement and ensure that the documents are authorized from labor departments for overseas recruitment.
 Tracking attendance and maintaining leave records.
 Training new employees.

Company industry:
Human Resources Outsourcing
Job role:
Human Resources and Recruitment

Senior Process Associate

October 2009 - August 2012

Hewlett Packard Global e

Chennai, India

October 2009 - August 2012

Responsibilities:
 Responding promptly to customer enquiries in person, telephone, e-mail in a professional and efficient manner.
 Responding to all requests for information / enquiries quickly.
 Keeping up to date with all the company’s products, services and procedures.
 Maintain and updating customer database.
 Processing orders, application and requests for information.
 Keeping track of all team deadlines and targets.
 Log and track all customer calls.
 Notify customers about new product developments and enhancements.
 Getting and encouraging feedback from customers on the service they have received.
 Helping out with the induction & training of new process associates.
 Maintaining up to date management reports, computer based files and administrative systems.
 Develop best practices to improve service quality and productivity.

Company industry:
Business Process Outsourcing (BPO)
Job role:
Customer Service and Call Center

MIS EXECUTIVE

November 2005 - January 2007

Golden Opportunities (P) ltd

Chennai, India

November 2005 - January 2007

MIS-EXECUTIVE
➢ Maintain all Current and Previous data.
➢ Day to day follow up and coordination with different teams to ensure timely flow of MIS.
➢ Involved in preparation of various reports like daily & weekly status reports.
➢ Responsible for maintaining good relationships with prospective clients.
➢ Responsible for headhunting, identifying and approaching suitable candidates required for the position.
➢ Searched database of applicants to find suitable candidates to fill the vacancy of the employer.
➢ Assigned the tasks of receiving and reviewing applications.
➢ Responsible for scheduling interviews and short-listing applicants.
➢ Handled the tasks of asking references and checking the suitability of the candidate before
Submitting the details to the employer.
➢ Responsible for explaining to the candidate about the job responsibilities, salary and ➢ Benefits of the job in question.
➢ Informed candidates about the results of their interviews.

Company industry:
Human Resources Outsourcing
Job role:
Human Resources and Recruitment

Education

Learner's Point Academy

November 2023

November 2023

Higher diploma, Human Resource Information Systems(HRIS)

United Arab Emirates

Learner's Point Academy

September 2022

September 2022

Higher diploma, UAE Labour Law

United Arab Emirates

Phoenix Educational Institute Approved by KHDA

November 2014

November 2014

Higher diploma, CHRMP (Certified Human Resource Professional)

United Arab Emirates

 HRMP (Human Resource Management Professional) – Phoenix Educational Institute - Ref.no AIMS2014/H3976/1114 Approved by KHDA – Accredited By IAO (International Accreditation Organization)  CHRMP (Certified Human Resource Management Professional) – Phoenix Educational Institute Affiliated to AIMS (American Institute of Management Studies) – Awaiting results
View attachment

Women's Christian College

January 2005

January 2005

Bachelor's degree, Computer Applications

India

GPA (percentage): 54%

GPA (percentage): 54%

Skills

Testing
Expert
Testing
Expert
System Maintenance
Expert
System Maintenance
Expert
Process Control
Expert
Process Control
Expert
Administrative Duties
Expert
Administrative Duties
Expert
Process Mapping
Expert
Process Mapping
Expert
record management
Expert
record management
Expert
Adaptability
Expert
Adaptability
Expert
Client and Customer service
Expert
Client and Customer service
Expert
problem solving
Intermediate
problem solving
Intermediate
deadlines
Expert
deadlines
Expert
sourcing
Intermediate
sourcing
Intermediate
communication
Expert
communication
Expert
on-boarding
Intermediate
on-boarding
Intermediate
reports
Intermediate
reports
Intermediate
teamwork
Expert
teamwork
Expert
Testing
Expert
Testing
Expert
System Maintenance
Expert
System Maintenance
Expert
Process Control
Expert
Process Control
Expert
Administrative Duties
Expert
Administrative Duties
Expert
Process Mapping
Expert
Process Mapping
Expert

Languages

English
Expert
Hindi
Beginner
Tamil
Expert
Malayalam
Beginner

Training and Certifications

Certifications
HRIS (Human Resource Information Systems)
Dec 2022
Labour law
Nov 2022
Human Resouce Management Professional (HRMP)
Nov 2014
Certified Human Resources Professional (CHRMP)
Nov 2014