Denisa Hudecova

• Lead the overall operations of a major hospital retail precinct, managing
workforce of more than 50 employees.
• Oversee recruitment, onboarding, training, performance management,
workforce planning, and staff development.
• Manage budgeting, financial performance, cost control, inventory management,
supplier contracts, and account administration.
• Develop and implement marketing initiatives to increase customer engagement,
sales growth, and brand awareness.
• Liaise directly with NSW Health executives, hospital management, contractors,
and key stakeholders regarding operational matters, compliance requirements,
and policy implementation.
• Ensure compliance with workplace health and safety regulations, food safety
standards, and organisational policies.
• Resolve complex operational issues while maintaining high service standards
within a fast-paced healthcare environment.
• Drive continuous improvement initiatives to enhance customer satisfaction,
operational efficiency, and financial performance.

Managed all front desk and client reception operations for a busy legal practice,
serving as the first point of contact for clients, legal practitioners, barristers, and
external stakeholders.
• Coordinated court appearances, legal appointments, mediation conferences,
and client consultations, ensuring accurate scheduling and efficient workflow
management.
• Managed client communications and expectations throughout legal proceedings
while maintaining a professional and empathetic approach.
• Assisted solicitors and legal staff with administrative support, document
preparation, file management, and legal correspondence.
• Maintained confidential client records and ensured compliance with legal
practice management requirements.
• Assisted with regulatory and compliance obligations, including matters relating
to the Legal Services Board (LSB) Victoria and legal practice administration
requirements.
• Prepared and maintained legal files, court documentation, and appointment
registers in accordance with firm procedures.
• Coordinated communication between lawyers, clients, courts, counsel, and external service providers.