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Dennis Angeles, CUSTOMER SUPPORT OFFICER

Dennis Angeles

CUSTOMER SUPPORT OFFICER·Octal Factory KSA LLC

Saudi Arabia

High school or equivalent, Business Marketing and Management

Work experience

Total years of experience: 22 years, 1 months

CUSTOMER SUPPORT OFFICER

April 2017 - Present

Octal Factory KSA LLC

Riyadh, Saudi Arabia

April 2017 - Present

 Provide Technical and Sales Report.
 Coordinating local and international Customer.
 Provide standard reports and inquiries for MIDDLE EAST AND NORTH AFRICA Customer as required.
 Organizing, Distributing and Managing Call off schedule for all Customers required shipment.
 Controlling all Purchase Order as per Customer requirements.
 Supervising warehouse staff and production inputs.
 Monitor and data entry in SAP System all Purchase requisite, Purchase Orders and Shipments timetable.

Company industry:
Manufacturing
Job role:
Sales

CUSTOMER SUPPORT OFFICER

April 2017 - Present

OCTAL Saudi Arabia Plant LLC

Riyadh, Saudi Arabia

April 2017 - Present

Provide Technical and Sales Report.
•Coordinating local and international Customer.
•Provide standard reports and inquiries for MIDDLE EAST AND NORTH AFRICA Customer as required.
•Organizing, Distributing and Managing Call off schedule for all Customers required shipment.
•Controlling all Purchase Order as per Customer requirements.
•Supervising warehouse staff and production inputs.
•Monitor and data entry in SAP System all Purchase requisite, Purchase Orders and Shipments timetable.

Company industry:
Industrial Production
Job role:
Sales

Sales Support Officer

April 2011 - April 2016

Mohammed Abdullah Bin Shehab & Sons Company

Saudi Arabia

April 2011 - April 2016

Provide Technical and Sales Report.
•Sales Support for All Mechanical Sales Engineer.
•Procurement, Administrative, Data Controller, Quotation.

Company industry:
Purchasing & Procurement
Job role:
Sales

HR Manager

July 2010 - April 2011

Call Com Inc. Clark field

Philippines

July 2010 - April 2011

Keeping Employees records.
•Calculation of employees Compensations and Benefits.
•Evaluating Employees Performance.
•Issuing Memorandum.
•Conducting and assessment of Employees performances.

Company industry:
Human Resources Outsourcing
Job role:
Human Resources and Recruitment

Data Controller

January 2005 - March 2011

Philippine Health Insurance

United Arab Emirates

January 2005 - March 2011

Data Entry.
•Generating Report.
•Screening Data Information and Data input.
•Perform backups according to schedule.
•Provide standard reports and inquiries as required.
•Securing PhilHealth Contributions and visiting Government and Private Company including RUH( Rural Health Unit).

13A Machine Operator

Company industry:
Public Administration
Job role:
Administration

13A Machine Operator

July 2003 - January 2004

Nanox Electronics Inc

Philippines

July 2003 - January 2004

LCD Production and Semi-Conducting, Uploading LCD In A 13A.

Company industry:
Manufacturing
Job role:
Manufacturing

Service Crew

November 2001 - April 2002

Greenwich Pizza Pas

Philippines

November 2001 - April 2002

Pasta Leader, maintaining and securing the freshness of the foods, manage all crew as per workflow required.

Company industry:
Food & Beverage Production
Job role:
Customer Service and Call Center

Cashier

September 2000 - February 2001

Puregold Duty free plaz

Philippines

September 2000 - February 2001

Cashiering

Company industry:
Accounting
Job role:
Accounting and Auditing

Education

City of San

February 2019

February 2019

High school or equivalent, Business Marketing and Management

United Arab Emirates

courses: Course: Customer Handling Seminar Conducted by: Philhealth Conference Room

Holy Angel UniversityCity of San

July 2008

July 2008

Bachelor's degree, Business Marketing and Management

Philippines

GPA (percentage): 91%

GPA (percentage): 91%

courses: TRAINING AND SEMINARS •Course: PhilHealth Updates on Membership, Collection & Benefits Availment Procedures Conducted by: Ms. Ruby Vitug Membership Section Department Head Region III Philhealth Conference Room

Bayt.com tests

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Technology

Skills

Sales
Expert
Sales
Expert
Logistics
Expert
Logistics
Expert
Purchasing
Expert
Purchasing
Expert
Secretarial
Expert
Secretarial
Expert
Administrative
Expert
Administrative
Expert
SALES
Expert
SALES
Expert
DATA ENTRY
Expert
DATA ENTRY
Expert
GOVERNMENT
Expert
GOVERNMENT
Expert
ADMINISTRATION
Expert
ADMINISTRATION
Expert
CONTROL
Expert
CONTROL
Expert
ENGINEERING
Expert
ENGINEERING
Expert
MECHANICAL
Expert
MECHANICAL
Expert
PROCUREMENT
Expert
PROCUREMENT
Expert
SALES SUPPORT
Expert
SALES SUPPORT
Expert
ADMINISTRACIóN DE BENEFICIOS
Intermediate
ADMINISTRACIóN DE BENEFICIOS
Intermediate
Sales
Expert
Sales
Expert
Logistics
Expert
Logistics
Expert
Purchasing
Expert
Purchasing
Expert
Secretarial
Expert
Secretarial
Expert
Administrative
Expert
Administrative
Expert

Languages

English

Expert

Arabic

Intermediate

Filipino

Native Speaker

Hobbies and interests

Volleyball