Customer Engineer
Niveus Solutions
Total years of experience :0 years, 8 Months
• Proficient in Stakeholder Communication and Deal Closure: Skilled in managing customer relationships effectively, ensuring seamless follow-up with clients, and driving deal closure through active communication among stakeholder s, the sales team, and the delivery team. This includes leveraging strong interpersonal skills and a deep understanding of customer needs to facilitate smooth interactions and successful outcomes.
• Advanced Data Analysis and Visualization: Proficient in utilizing Looker and Looker Studio for in-depth data analysis and visualization. Capable of leveraging LookML coding to customize data models for specific business requirements. Additionally, adept at low code AI and analytics, enabling the creation of dynamic data dashboards that present actionable insights tailored to unique business needs.
• AI Expertise for Forecasting and Efficiency Enhancement: Possess expertise in AI and document processing tools such as docAI and GenAI. Experienced in developing AutoML models to enhance forecasting accuracy and operational efficiency. This skillset enables the utilization of cutting-edge AI technologies to drive strategic decision-making and optimize business processes.
• Data Management and Privacy Compliance: Skilled in optimizing data quality and accessibility through advanced tools like Dataflow, Data Fusion, and Data Prep. Additionally, experienced in handling Personally Identifiabl e Information (PII) data using DLP API and leveraging GenAI Gemini API, Palm-2 model for proof of concepts. This expertise ensures adherence to data privacy regulations and enables secure and compliant handling of sensitive information.