IT Infrastructure Architect
IBM - United Arab Emirates
Total des années d'expérience :13 years, 11 Mois
--Disaster Recovery Manager, 2019 - 2021 (Client: Cleveland Clinic Abu Dhabi)
o Managed all aspects of the design and development of Disaster Recovery plans for all infrastructure applications and components
o Worked closely with the Healthcare Applications teams to create individual and holistic disaster recovery plans and DR testing scripts (Agfa, Philips PACS, Epic, MS BizTalk, etc.)
o Developed and maintained the hospital’s main DRP (Disaster Recovery Plan) for all IT systems and led the DR exercises with the technical and change management teams
o Worked with the Business Continuity management team to formulate the business continuity strategy and disaster recovery procedure
--Virtualization Architect, 2018-2019 (Client: Manafth - General Authority of Ports, Borders and Free Zones Security)
o Designed the VMware vSphere 7.0 based enterprise architecture comprised of virtual servers, storage, physical and virtual networks, etc.
o Led the deployment and configuration of the physical infrastructure at the main datacenter from storage devices to server blade enclosures
o Developed the infrastructure design and capacity planning for the integration and implementation of complex (Unix, Windows) applications across multiple departments
--Infrastructure Architect, 2016-2018 (Client: Dubai Health Authority)
o Led the architecture, design and implementation of Microsoft’s System Center Suite 2016 (SCOM, SCCM) within a complex environment encompassing over 12000 users, 500 servers and over 1500 specialized workstations
o Developed and implemented the security and software updates deployment strategy for all servers and applications, as well as creating customized software updates for specialized healthcare applications
o Spearheaded the design and implementation of the MS SQL infrastructure as well as the Disaster Recovery strategy for all windows servers, databases and storage
o Managed the VMware vSphere infrastructure and led the team upgrading the VMware vSphere environment from 5.5 to 6.5
• Managed and administered over 300 servers in 13 data centers across 12 countries, developing and implementing processes to maintain high availability, security and service continuity
• Reported directly to the CIO and worked with the Operations Manager to design and implement the company’s security IT Policies
• Orchestrated the migration of Exchange 2010 to Azure-hosted Office 365 as part of a hybrid solution including migrating over 600 user mailboxes and configuring archiving and journaling policies
• Performed upgrade of Citrix 4.0 to Citrix XenApp 6.5, migrating applications and 900 users with various group policies, application settings, and Windows configurations to a 7-server XenApp farm
• Planned and implemented MS Azure cloud infrastructure with over 70 virtual machines in 2 different subscriptions, setting up geo-redundancy for virtual storage and configuring the virtual network for DMZ and internal sites
• Oversaw all aspects of designing and implementing two large-scale datacenters in Spain and Holland within three months each, exceeding timeline expectations
• Installed new racks, rackmount physical servers, SAN storage, UPS batteries, SCCM Distribution points, Domain Controllers, DNS zones, etc.
• Created the technical design documentations and standard operation procedures for the company's backups, workstation/server patching, virtualization, server implementation, system monitoring.
• Member of the team in charge of IT managed services for government clients, responsible for upgrading and maintaining the infrastructure systems and datacenters comprised of thousands of servers and users
• Responsible for managing multiple VMware systems (Virtual switches, Datastores, Vmachines etc.), installing new ESX hosts and creating new virtual servers as per the business requirements
• Installed and managed Active Directory services on multiple domains with FSMO roles, implementing AD group policies per business and security requirements
• Served as a permanent onsite support for client (Dolphin Energy), administering and maintaining over 150 servers across 3 datacenters
• Managed all project requirements of relocating the EAD (Environment Agency - AD) data center, including
o Building Windows 2003 and 2008 servers with network load balancing and MS clustering while managing File and Print, DNS, and DHCP Servers
o Migrating all users from Windows 2003/Exchange 2000 infrastructure to Windows 2008/Exchange 2007, configuring SMTP connectors, exchange databases, user/shared mailboxes
• Maintained all servers and provided on-site and remote technical support for all offices in the region
• Researched and evaluated new technologies, proposing recommendations to upper management for new hardware, services, and software
• Configured file and print servers, network printers, IP-Faxes, databases and user policies
• Configured and maintained wired and wireless LAN switches, routers, and telecommunications devices such as PABX systems, modems and VOIP