Derrick Grigg

Dealer Sales Executive- Seiko/Raymond Weil/Smalto/Fossil/Esprit/Kolber/88 Rue Du Rhone /Bedat& co Watches
Jan 2011 - May 2014
• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
• Sells products by establishing contact and developing relationships with prospects; recommending solutions.
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Prepares reports by collecting, analyzing, and summarizing information.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.
• Overall implementation of sales and marketing plans by the brand principals.
• Business trend analysis of market fluctuations.
• Implementation of territory pricing strategy.
• Methodical and meticulous stock control.
• Successful planning and implementation of sales promotions.

Al-Futtaim Watches & Jewellery
Store Manager - The Watch House Mall of the Emirates Dubai
Nov 2008- Dec 2010
• Allocation of brand responsibilities to sales staff and monitor target achievement.
• Monitor displays, model ranges, and general environment in the showroom in accordance to the industry standards.
• Maintenance of effective internal controls within the showroom in order to comply with company policies with regards to stocks, staff discipline etc.
• Control of cash transactions and adherence of company policy in acceptance of credit card transactions.
• Adequately allocate trained, motivated, counseled staff to achieve greater productivity.
• Identify staff and customer requirements and report to Retail Sales Manager (RSM) for incorporation in retail sales plans.
• Maintain all legal documentation in accordance with company policies and procedures.

Al-Futtaim Watches & Jewellery
Senior Sales Representative - The Watch House Dubai Festival City Dubai
Dec 2006 - Nov 2008
• Attend to customers and make sales on assigned brands as per targets.
• Monitor and replenish stocks on all the displays as required.
• Adhere to SOP guidelines and ensure all documentation is recorded effectively.
• Provide excellent customer service.
• Provide feedback to the Showroom Manager and to the RSM on customer profiles.
• Maintain the stocks and records assigned in good condition to minimize shortages and discrepancies.
• Update SAP SD module on day to day activities.
• Training all new staff on product knowledge.

M.H Al Shaya Company
Store-in-charge - Peacocks Ibn Battuta Dubai
Jan 2006 - Nov 2006
• Overall supervision of the stores.
• Achieve monthly/ annual sales targets.
• Provide excellent sales & customer service.
• Handle complains efficiently.
• Maintain stocks levels and ensure control inventory.
• Carry out and correspond with marketing division on retails sales promotions.
• Manage cash and inventory effectively.
• Maintain good rapport with middle and higher management.
• Provide assistance to immediate supervisor and implement strategies on enhancing sales.
• Assist customers in choosing the right product.
• Generate day end report and cash reconciliation.

M.H Al Shaya Company
Senior Sales Advisor - Mother Care - Ibn Battuta-Dubai May 2005 - Dec 2005

• Responsible for the Hardware Division of the store.
• Handle customer complaints.
• Follow up on customer orders and handle customer deliveries.
• Assist store management in daily operational tasks.
• Train staff on hardware principles.
• Coordinate stock availability with the distribution centre for the hardware division.
• Provide service as Store-in-charge in the absence of Store Manager.

Sri Asia Marketing, Sri Lanka
Marketing Representative

2003-2004
Org Marg Mart Company, Sri Lanka
Data Analyst

1999-2002
Skills/Qualifications: Presentation Skills, Client Relationships, Emphasizing Excellence, Energy Level, Negotiation, Prospecting Skills, Meeting Sales Goals, Creativity, Sales Planning, Independence, Motivation for Sales.