Desiree Silveira

Recruitment Responsibilities:
Currently leading the recruitment activities for the company in Kuwait. My day to day responsibilities include:
 Sourcing and screening applicants (internal, local and overseas) as per the hiring department’s requirements, job description and manpower plan and ensure all requests are in line with the same.
 Scheduling and conducting preliminary interviews and forwarding pre-screened candidates to the hiring departments. Coordinating with the hiring department managers for their inputs on interviewed candidates and related decisions.
 Coordinating with the recruitment agency as required to source for vacancies and process travel of selected overseas applicants. Conducting interview online for overseas applicants or if required organizing trips to recruit from overseas countries.
 Ensuring completion of all documentations and formalities necessary to process employment of a selected candidate, which includes but not limited to following up of ERFs and ensure its completion up to the last stage, checking and requesting for visas, creating job offer letters and contracts, requests for uniforms and police clearance, arranging flight bookings, meet and assist services at the Airport, etc.
 Communicating and following up on status’ of all formalities related to the hiring process with the concerned candidates, agencies or departments
 Maintaining candidate files while on process and generating recruitment related reports as required
 Attending to new recruits upon joining and coordinating for all the required joining formalities, i.e., creating or opening staff file, printing the NAS ID and following up for finger print attendance registration with IT, facilitating filling-out of joining forms, etc.
 Sending out internal postings for vacancies and new employee announcements
 Organizing and conducting the ‘HR Orientation’ for new employees in coordination with the Training Department
 Updating and developing job descriptions and other recruitment related projects.
 Analyzing the recruitment process and developing measures to improve its effectiveness.
 Planning and organizing Career and job fairs with various universities in Kuwait in coordination with the marketing team. Pre-event tasks include seeking approvals for event budget, coordinating with the universities for suitable stall allocations, designing banners and flyers, organizing gift bags for visitors, setting up the stall etc.
Performance Appraisals:
 Leading the performance appraisal process of preparing and delivering the process orientation to Directors/ Managers and agreeing on timelines to complete the process with their staff.
 Delivering similar PMS process orientations to the supervisors and team leads, making notes of their feedback and ensuring that they have limited issues when addressing their teams with the process.
 Collating the PMS forms, ensuring that all of them are duly signed and filled according to guidelines.
 Ensuring that the ratings are within the bell curve and advising the department directors/ managers to make changes where necessary.
 Presenting the final report to the HR Manager to take necessary steps for promotions, increments and bonuses.
Other Responsibilities:
 Attending to staff grievances and providing suitable recommendations and solutions.
 Assisting the HR team with other projects related to staff engagement activities, HR Policies’ refresher programs, reward and recognition programs, Staff Satisfaction Surveys etc

HR BP taking care of staffing requirements at all levels for two departments (Claims and Actuarial) in SBIG across India
• Regularly engaging with Business to understand the manpower requirements.
• Sourcing talent using various sourcing tools like recruitment consultants, referral program, campus recruitments, newspaper advertisements, website applications etc.
• Conducting the HR round of interview along with the Dept/ Business Head for candidates across levels.
• Deciding compensation package for shortlisted candidates. Also responsible for sending and negotiating the package before closing any position.
• Inducting new joiners into the system by running the standard SBIGen Induction Presentation for Mid to Sr Level managers.
• Working as a single point of contact for all HR related matters for all employees. Ensuring accountability and implementation of basic hygiene related to HR processes.
• Partnering with the Dept/Business Heads to chalk out manpower planning needs and submitting the manpower plans to VP HR for the next financial year.
• Aligning with the Business in facilitating the Performance management process.
• Identifying training requirements in discussion with the Dept Head and designing and delivering training workshops to specific employee groups.
• Designing the consultant recruitment process and ensuring its smooth implementation with various internal and external stakeholders.
• Distributing assignments to consultants on the basis of their capabilities and ensuring that all consultants are engaged equally with assignments.
• Ensuring effective and timely communication with HR counterparts, business managers and consultants on process updates.
• Maintaining quarterly meeting schedules with consultants to discuss new assignment allocation, progress reports, process feedback and business requirements.

• Maintaining an MIS to report channel activity, bill payments and other files and records.

• Set up and Heading the Asset Management Company (AMC) space (Mutual funds, Insurance, Hedge Funds, Private Equity) and recruiting in all functions of fund management, marketing and sales and Support. Report directly to the Director and MD of the company
• Building the database for the AMC space by head-hunting, references, news updates (newspapers/internet/magazines) and job portals
• Developing market intelligence for internal references through networking/meeting with candidates/clients which enhance the team’s ability to be informed head-hunters.
• Training and making presentations to colleagues about new market information of the space.
• Acquiring new clients within the AMC space and negotiating on service agreement terms and commercials.
• Cross-selling open candidate positions across other business verticals like banking, private equity, broking.
• Apart from AMC, I am also working closely with clients in the real estate private equity business. Mandates include Head Investments, VP level positions in Project Management, etc from the both domestic and MNC PE fund houses.
• Have been working with the Directors of the company to streamline internal processes for client acquisition, hiring, training, etc

• Handling clients in the financial services space for their temporary hiring requirements for Mumbai region. Was part of a 3 member team.
• Actively generating new business development opportunities, making presentations to Head HR/ Head Sales and closing on service agreements and commercials.
• Coordinating with recruitment team for matching candidate to client hiring requirement and keeping to the TAT (turn-around time)
• Coordinating with client servicing based in Mumbai and Bangalore for timely delivery of offer letters, salaries, client invoices, etc
• Coordinating with PAN India recruitment teams for PAN India hiring requirements of clients.
• Handling client grievances and was the point of escalation incase of mismatch of client expectations and service deliveries.
• Ensuring that clients maintain temp staff for longer duration and therefore reduce attrition