Devanan Kumar

Feb 2012 - Present
1. DB Schenker
Position Title (Level): Customer Service Co-ordinator (Junior Executive)
Specialization: Logistics/Supply Chain
Role: Shipping Operation
Industry: Transportation / Logistics
Monthly Salary: MYR 1300



Job Responsibilities: • To ensure error free in house air waybill.
• To closely monitor the shipment or escalate immediate if shipment found any discrepancies ( pick up from shipper till delivery to Consignee)
• To cultivate personal good working attitude as well as co-workers
• Maintaining close, cordial rapport and professional working relationship with internal and external customer at all times
• To participate and ensure adherence to procedures, policies and quality system as implemented by the management
• To accept any other job responsibilities as may be assigned by the immediate superior.

Jan 2012 - Feb 2012
2. DHL EXPRESS (M) Sdn Bhd
Position Title (Level): Key-master Administrator (Fresh / Entry Level)
Specialization: Logistics/Supply Chain
Role: Shipping
Industry: Transportation / Logistics
Monthly Salary: MYR 600



-Key In Airway bill and Preparing daily report.
-Liaise with forwarders for transport arrangement.
-Supporting Operation Job in high volume loading shipments.

Dec 2010 - Feb 2012
3. DHL EXEL SUPPLY CHAIN
Position Title (Level): Logistic Operation Administrator (Fresh / Entry Level)
Specialization: Logistics/Supply Chain
Role: Shipping Operation
Industry: Transportation / Logistics
Monthly Salary: MYR 1300



-Shipping computer parts and accessories
-Material Transfer Order for Customer Overseas Based
-Preparing Customs Registration Out Form
-Managing Order Processing
-Airway Bill Preparation
-On Site Verification For Scrap and Repair Computer Parts
-Arranging Pick Up Transportation
-Managing Inventory Control
-Liaise with forwarders for ensure goods are ship on-time.
-Managing quarterly cycle count to ensure parts or stock are in balance.
-Provide shipping instructions to COP team for factory deliveries.
-Receive daily goods and data entry.

Nov 2010 - Dec 2010
4. Salmat Salesforce
Position Title (Level): Reservation Sales Agent (Junior Executive)
Specialization: Customer Service
Role: Call Centre Executive
Industry: Call Center / IT-Enabled Services / BPO
Monthly Salary: MYR 1800



-Develop, maintain and review a personal sales strategy to achieve sales revenue budgets from key prospects
-Selling Customer Contact Solutions to local, national and international clients
-Selling in additional services to identified clients.
-Developing relationships internally and externally for the benefit of achieving sales targets
-Preparing and coordinating sales proposals, tender bids and contracts

Oct 2008 - July 2009
5. Golden Screen Cinema Queensbay Mall
Position Title (Level): Steward Leader (Non-Executive)
Specialization: Role: Others
Industry: Entertainment / Media
Monthly Salary: MYR 1000



Taking care of cinema halls, maintaining the progress in a cinema hall, handling customers problem and feedback.Acting as a team leader in a special event.

Jan 2008 - March 2008
6. House Of Notebooks Gurney Plaza
Position Title (Level): Salesman (Non-Executive)
Specialization: IT/Computer - Hardware
Role: Consultant
Industry: Consulting (IT, Science, Engineering & Technical)
Monthly Salary: MYR 1000



Selling PC's and notebooks, FAQ on customers and handling customers problems.Writing reports on customers PC's or notebook problems.

June 2006 - July 2007
7. Kenny Rogers Bukit Jambul
Position Title (Level): Crew Leader (Non-Executive)
Specialization: Food/Beverage/Restaurant Service
Role: Supervisor/Team Lead
Industry: Food & Beverage / Catering / Restaurant
Monthly Salary: MYR 1000



As a crew leader, me and my team served as waiters, servery and chef.
We handle food and beverage and customers requirement on food basis.