Devershi  Asthana, Operations Management

Devershi Asthana

Operations Management

Atos

Location
India - Pune
Education
Bachelor's degree, Electronics and Telecommunication
Experience
14 years, 1 Months

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Work Experience

Total years of experience :14 years, 1 Months

Operations Management at Atos
  • India - Pune
  • My current job since February 2017

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Tech Lead at Cognizant - India
  • India - Pune
  • December 2014 to February 2017

Incident management, Critical Incident Management, Shift Management and Problem Management.

Senior Associate at Compucom
  • India - Pune
  • May 2013 to November 2014

Event Management

Associate at IBM Global Process Services
  • India - Pune
  • May 2010 to April 2013

Incident Management and End User Support

Education

Bachelor's degree, Electronics and Telecommunication
  • at Nagpur University
  • May 2009

Worked on project of Remote Secure access.

Specialties & Skills

ISO Auditor
ISO 20000
Problem Analysis
IT Management
Incident Management
Business Continuity Plan
Office 365
Company Documentation
Team Handling
Service Management reports creation and maintenance
Root Cause Analysis
Service Delivery

Languages

English
Expert

Training and Certifications

ITIL V3 (Certificate)
Date Attended:
May 2012

Hobbies

  • Cricket, Singing