Dhanusha Pitakandage

• Full-Cycle Recruitment: Orchestrated the end-to-end recruitment process, including initial interviewing, and updating job descriptions for all organizational levels.
• Payroll & Compliance: Coordinated the monthly payroll process and managed timesheet verification to ensure timely salary disbursement.
• Visa & PRO Coordination: Successfully managed the visa lifecycle, including Emirates ID (EID) processing, medical arrangements, and new visa/renewal coordination. Maintain personnel files and Passports Control
• Performance Tracking: Spearheaded the performance appraisal system and collaborated with management to set measurable KPIs.
• Onboarding & Benefits: Managed employee medical insurance (additions/deletions) and conducted comprehensive inductions for new hires, including the provision of required equipment.
• Health Insurance Compliance for Employee addition and deletion accordingly.
• First point of contact for employee relations, demands & grievances.

• Monitored comprehensive HR systems, frameworks, and policies to ensure organizational
alignment and 100% compliance with UAE Labour Law.
• Spearheaded the annual Performance Appraisal cycle and collaborated with executive
leadership to establish Key Performance Indicators (KPIs) .Maintained the organizational
work structure by regularly updating Job Descriptions.
• Managed the end-to-end selection process, from candidate sourcing and initial competency
interviewing for both white-collar and blue-collar roles. Delivered an immersive Orientation
& Induction program, ensuring new hires were integrated quickly and equipped with all
necessary assets (IT hardware, PPE, and communication tools)

• WPS & Payroll Excellence: Streamlined monthly payroll coordination for 800+ employees
utilizing TAS and ERP systems (Microsoft Dynamics AX), achieving 100% WPS compliance and
zero MOHRE violations.
• Audit Readiness: Managed a robust HR database and physical personnel files for over 800 staff
members, ensuring total data integrity for internal and ISO audits.
• Visa Lifecycle Management: Orchestrated end-to-end PRO coordination, including Medical
screenings, Emirates ID (EID) processing, and Visa renewals to ensure legal residency for the
entire workforce. Smooth employee transfer process
• Asset & Document Control: Implemented strict Passport Control protocols and managed petty
cash disbursements, ensuring 100% accountability of company and employee assets
• Performance & Development: Facilitated the Performance Appraisal cycle, probation reviews,
and employee inductions to align staff performance with organizational KPIs.
• Offboarding Strategy: Managed the full Employee Exit Lifecycle, including conducting exit
interviews to identify turnover trends and providing actionable data to management.
• Manpower & Vendor Liaison: Served as the primary point of contact for Manpower Supply
Companies, managing contract staff deployments and ensuring service level agreements
(SLAs) were met.
• Insurance Administration: Managed group health insurance policies, including additions,
deletions, and following up on complex staff reimbursement claims with brokers.
• Fleet & Transport Management: Optimized company staff transportation and daily attendance
monitoring.
• Labor Camp & Welfare: Managed Labor Camp facilities coordinating with camp boss for
employee transfer processes, prioritizing staff welfare and adherence to HSE standards.