dhanya cmenon

Ø Work independently with a portfolio of corporate to cater to all their travel
requirements be it business, personal or leisure travel. Ø Negotiate rates and services
with leisure suppliers and airlines to ensure
maximum gains while ensuring high levels of customer satisfaction. Ø Handling Group tours
Ø Accounting Ø Coordinating with suppliers for group and individual tours Ø Corporate
handling Ø Preparation of product and design for newsletter, promotions etc Ø Team
handling

Ø Costing and comparison of leisure packages (Intl. & Domestic) within tight timelines
for leisure as well as for business travel clients.
Ø Documentation and reporting of documents as per specified guidelines.
Ø Providing consultancy to customers.
Ø Ensuring that payments are received on time or suggest timely corrective measures to
the management.
Ø International & domestic ticketing
Ø Preparation and coordinating with GTA, DOTW, Hotel Booking, Cruises, Eurail and
Insurance
Kuoni Holidays (SOTC

Leisure Travel Desk -

Travel
Ø Have customer relations, online reservation & ticketing in domestic and
international Ø Keep track with customers requirements and back office work Ø Handling
corporate and walk in customers, confirming the itinerary and
issuing tickets Ø Handling cancellation, reissue and revalidation of the tickets Ø
Handling corporates booking and sales promotion Ø Coordinating with airline for group
bookings and spl fares Ø Hotel booking
Sahara Airlines, Cochin •
Receptionist cum Reservation Trainee Ø Have customer relations and online booking Ø Keep
track with customers requirements and ticketing