كلما زادت طلبات التقديم التي ترسلينها، زادت فرصك في الحصول على وظيفة!

إليك لمحة عن معدل نشاط الباحثات عن عمل خلال الشهر الماضي:

عدد الفرص التي تم تصفحها

عدد الطلبات التي تم تقديمها

استمري في التصفح والتقديم لزيادة فرصك في الحصول على وظيفة!

هل تبحثين عن جهات توظيف لها سجل مثبت في دعم وتمكين النساء؟

اضغطي هنا لاكتشاف الفرص المتاحة الآن!
نُقدّر رأيكِ

ندعوكِ للمشاركة في استطلاع مصمّم لمساعدة الباحثين على فهم أفضل الطرق لربط الباحثات عن عمل بالوظائف التي يبحثن عنها.

هل ترغبين في المشاركة؟

في حال تم اختياركِ، سنتواصل معكِ عبر البريد الإلكتروني لتزويدكِ بالتفاصيل والتعليمات الخاصة بالمشاركة.

ستحصلين على مبلغ 7 دولارات مقابل إجابتك على الاستطلاع.


تم إلغاء حظر المستخدم بنجاح
Dharmesh Modi, Senior Manager Business Transformation

Dharmesh Modi

Senior Manager Business Transformation·AIS Business Solutions Pvt Ltd

الهند

بكالوريوس, Business Management

الخبرة العملية

مجموع سنوات الخبرة: 22 سنوات, 3 أشهر

Senior Manager Business Transformation

يوليو 2017 - مايو 2026

AIS Business Solutions Pvt Ltd

فادودارا، الهند

يوليو 2017 - مايو 2026

• Spearheading the team of 12 Process Analysts including Manager & Team Leader
• Led end to end Finance Transformation in P2P, R2R to achieve 43% cycle time reduction
• Cost saving of $1.6 million in banking compliance management project
• Developed an automated invoice metadata extraction solution to reduce manual effort by 85%
• Created capacity of 27% of total manpower using lean methodologies, VSM and detailed data analysis
• Leading Generative AI Mortgage Loan Onboarding, underwriting Automation
• End to end Project Management of Mortgage & Auto Bankruptcy Process Optimization projects
• Applying System automation through RPA (Robotic Process Automation) using UI-Path
• Process Optimization through Six Sigma and Lean Projects to enhance efficiency & remove waste
• Managing Fortune500 US Banking & Mortgage clients
• Continuous coordinating with Information System Team executing API Testing for internal CRM
• Led 3 projects as Product Owner from kick-off meetings till On-boarding & Transition
• Performing 100% UAT Testing and API testing for 19 automation projects implemented
• Increased BOT efficiency by 53%
• Project Management using JIRA, Confluence, Gantt Chart, Reporting & Dashboard
• Built Power BI dashboards for financial, operational, and customer KPIs.
• Deployed Power Automate workflows, reducing approval turnaround by 60%.
• Figma prototypes to co-design solutions across 6 transformation projects.
• As-Is / To-Be process maps in MS Visio to support reengineering
• Managed DevOps and engineering transformation initiative by implementing GitHub Actions-driven CI/CD pipeline automation framework, reducing manual intervention and improving deployment consistency across applications.

مجال الشركة:
الخدمات المالية

Operations Leader

نوفمبر 2014 - يونيو 2017

Effective Teleservices Pvt Ltd

فادودارا، الهند

نوفمبر 2014 - يونيو 2017

• Spearheading a team of 100+ associates including 11 Team Leaders for online chat based sales
campaign of US telecom ` Verizon Inc.
• Managing the real time skill management in co-ordinations with RTA according to operational & client
requirement to achieve Sales Conversion targets.
• Weekly chat calibration review with client to ensure fulfilment of any product / process gaps at associate
level.
• Daily real time chat monitoring for associates, team leaders & share timely feedbacks
• Real time side by side chat monitoring using rapid fire techniques for sales conversion improvement.
• Preparation of monthly approximately 100 associate’s roster for smooth operations to achieve client
KPI’s & SLA’s
• Supports intra & inter function collaboration.
• Meeting the monthly Conversion & Effectiveness targets
• Ensure daily performance accountability review with leaders with daily plan of actions on performance
improvement with continuous follow up & follow through.
• Co-ordinate with client on new updates / offers & ensure end to end download adherence to associate
level without any challenges.
• Monitoring Operations Dashboard, Processors Overall Performance and Accuracy Data, etc. and
analyzing the same to implement process enhancement initiatives.
• Managing weekly organizational chart to maintain active / inactive associate database.

مجال الشركة:
الاتصالات والشبكات

Associate Manager Operations & Training

أكتوبر 2008 - نوفمبر 2014

Aditya Birla Minacs Worldwide Pvt Ltd

فادودارا، الهند

أكتوبر 2008 - نوفمبر 2014

As Asst Manager - Operations
• Spearheading a team of 11 Team Leaders & 18 RTA (Real Time Analyst) executive including 1 RTA
Team Leader.
• Managing the Operations function with 200+ associate’s capacity.
• Managed all the life cycle of the associates starting from Training / OJT (On Job Training) / Operations.
• Managing operations retention to ensure adequate staffing is maintained to run real time operations.
• Closely monitoring of real time performance in co-ordination with RTA team to ensure achievement of
all client KPI’s.
• Preparation & management of monthly performance incentive for Associate’s, Team Leader’s, Trainer’s
& Quality Analyst’s.
As Asst Manager - Training & OJT - On Job Training
• Spearheading a team of 21 Trainers comprising 6 Senior Trainers, 15 Process Trainers and 1 MIS
Executive.
• Managing the training function with 250+ associates in NHT training of telecom & D2H services process.
• Handling the team of CORE GPRS (Data) Trainers to cater the changing trends in telecom customer
service.
• Ensure Planning & conducting the TNI (Training Need Identification) and deliver as per the guidelines.
• Managing retention during training / OJT.
• Ensure ISO compliance as Training SPOC.

مجال الشركة:
الاتصالات والشبكات

Customer Care Executive

فبراير 2008 - أكتوبر 2008

Reliance Securities Ltd

Gandhinagar، الهند

فبراير 2008 - أكتوبر 2008

مجال الشركة:
الاستثمار والضمانات والصناديق المالية
الدور الوظيفي:
الحماية

Executive Customer Care

مارس 2004 - يناير 2008

Idea Cellular Ltd

Gandhinagar، الهند

مارس 2004 - يناير 2008

مجال الشركة:
الاتصالات والشبكات
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

التعليم

AIIMAS

ديسمبر 2003

ديسمبر 2003

بكالوريوس، Business Management

الهند

Anandalya Education Trust

يوليو 2001

يوليو 2001

دبلوم، Information Technology

الهند

University Of Gujrat

أبريل 2000

أبريل 2000

بكالوريوس، Accounting

الهند

Skills

ARTIFICIAL INTELLIGENCE
Intermediate
ARTIFICIAL INTELLIGENCE
Intermediate
AUTOMATION
Intermediate
AUTOMATION
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
COMPOSITE MATERIALS
Intermediate
COMPOSITE MATERIALS
Intermediate
DIGITAL TRANSFORMATION
Intermediate
DIGITAL TRANSFORMATION
Intermediate
MACHINE LEARNING
Intermediate
MACHINE LEARNING
Intermediate
PROCESS OPTIMIZATION
Intermediate
PROCESS OPTIMIZATION
Intermediate
PROJECT MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
REENGINEERING
Intermediate
REENGINEERING
Intermediate
STRATEGIC LEADERSHIP
Intermediate
STRATEGIC LEADERSHIP
Intermediate

التدريب و الشهادات

الشهادات
USA B1/B2 Visa Holder
AI/ML Certifications
PMP / PRINCE2 certification
Green Belt Certified
Six Sigma Black Belt & Green Belt Certified
Amsterdam University
Jan 2020