Dharmistha Khatri

• Owned reconciliation and reporting-anomaly resolution as first point of contact across global client portfolios, keeping
multi-cycle workflows on schedule.
• Diagnosed root causes of data discrepancies and billing errors, escalating to Finance, Operations, and Compliance per
SOP - contributed to a 10-15% reduction in recurring reporting errors over the internship.
• Built MIS dashboards tracking KPIs, approval/decline rates, and delinquency trends across reporting cycles, giving senior
stakeholders faster visibility into portfolio-level performance.
• Monitored payment status across multiple client accounts, identifying delinquency and risk patterns while maintaining
audit-ready documentation and supporting timely follow-ups.
• Streamlined reporting and balance-management workflows, contributing to an estimated 20% reduction in manual pro
cessing effort during peak cycles.
• Managed high-volume financial data, budgeting, and period-end reporting using Microsoft Dynamics 365 (ERP).

• Validated financial and operational data for accuracy and compliance with internal reporting standards, resolving incon
sistencies through structured documentation.
• Identified process inefficiencies across reporting workflows and supported corrective measures that improved data accuracy
and operational efficiency.