dhavan vaishnav, Executive Reservation and Operation

dhavan vaishnav

Executive Reservation and Operation

Maestro Tourism LLC DUBAI

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, B.com Accountancy
Experience
20 years, 5 Months

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Work Experience

Total years of experience :20 years, 5 Months

Executive Reservation and Operation at Maestro Tourism LLC DUBAI
  • United Arab Emirates - Dubai
  • My current job since September 2014

Arranging accommodation and land arrangements
-Collecting and processing payments.
-Advising clients on travel arrangements, e.g. visas and passports.
-Sending out tickets/Vouchers to clients.
-Keeping clients up to date with any changes.
-Dealing with complaints or refunds
-Maintaining the data of customers.

supervisor customer service at Jet Airways (I) Ltd
  • India - Vadodara
  • March 1998 to October 2008

Addressing n reply the queries with proper justification if any
Duty allocation, check in, departures, arrivals, boarding hall functions, baggage services, DNB & Delayed flight handling, PIC, Ensure preferred seat to guest, MASS, UN MR, MESA case etc...Monitoring Over booked flight keep options ready for DNB & DNB. .Etc and other ad hoc duties as and when requires.

Education

Bachelor's degree, B.com Accountancy
  • at BACHELOR OF COMMERCE
  • May 1992

Specialties & Skills

Customer Service
Customer Loyalty
Hardwork
Attitude
Teamwork
Communication
team member
computer and internet savy
good listner

Languages

Gujarati
Expert
Hindi
Expert

Hobbies

  • Painting Music, Singing, Sweeming, reading, playing games