Dhiraj Gupta

Operational Excellence / Change Management Specialist
Key Result Areas:
•Formulating & driving operational excellence initiatives across organization while driving profit improvement initiatives for achieving targets in SMART manner
•Tracking corporate KPI’s, identifying misalignment of refinery practices with corporate objectives and working with respective departments to align them so as to achieve target KPI’s and key milestones
•Key team member in driving ‘Project Light’, financial improvement initiatives / projects.
•Driving ‘Operating Integrity’ across all ADNOC Refining locations by gap assessment & implementation
•Playing major role in partnership of ADNOC with two global refiners, chalked & implemented smooth onboarding
•Driving change management by designing change management roadmap plan and engaging with all key stakeholders to make the change a success by working as per plan; example change management for RIS (Refinery Information Systems), Organizational Changes, Energy Management Systems and Employee Performance Management
•Discovering potential points of employee resistance and devising strategies for maximizing employee engagement
•Liaising with refinery departments for preparing 5 year rolling business plan
•Key team player in onboarding partners with ADNOC refining as a part of M&A exercise
•Identifying business process improvements across divisions/departments with ultimate goal of achieving operational excellence by adopting appropriate framework for challenging existing processes and improving wherever possible
•Assisting HR in succession planning, competency health check & recommending improvements to organizational design and systems

Accomplishments:
•Operating Integrity - Successful implementation in planned phased manner across all refining locations
•Profit Improvement Initiatives - Achieved EBIDTA improvement in excess of 30 m$
•Solomon Study Recommendation - Played a key role while working with Maintenance, Planning, Turnaround and Contracts Departments by giving inputs for implementing the recommendations, ensuring best practices are followed to optimize schedule & cost
•Mentored & coached the project team on areas such as RIS (Refinery Information Systems); planned and integrated the work of multiple teams on a project
•Streamlined processes through measures such as Lean and Six Sigma
•Translated business requirements into system requirements through analysis of the existing KPI Management system integration with tactical plan
•Pivotal in taking key initiatives like preparing concept document on utilization of large screen display screens/TV screens and ensuring implementation, preparation of scope document for various consultancy services, aligning with vision, mission statements

Key Result Areas:
•Developed key metrics in PSDPG System (People, System, Data, Process & Governance) as part of Business Transformation
•Assessed, identified and selected tools to enable uniform systems across the company as part of business process reengineering exercise
•Interacted with manufacturing sites and working with COE (Centre of Excellences) to devise site specific strategies related to manpower, contracting, turnarounds & best practices implementation
•Drafted proposals for management approval and worked with manufacturing sites to implement the new initiative while monitoring the benefits

Petroleum Business) - India - Business Development
Key Result Areas:
•Explored and developed new markets for petroleum business starting with concept selling of niche services & petroleum products; Reliance being late entrants in petroleum retail market
•Developed customers in public sectors, State governments which are basically high entry barrier sectors

•Discovered partners, developed customer needs-assessments and enhanced customer retention by visiting and consulting with existing clients
•Supervised Central India territory as a

Jamnagar Refinery - India - Project Management
Key Result Areas:
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