Executive Secretary
Alaquid Trading
Total years of experience :2 years, 3 Months
● Daily maintenance on desktops to be fully functional and on optimal performance.
● Troubleshoots Windows errors and improves computer accessibility.
● Set up new PCs making sure it's working properly and free from bloatware.
● Responded to emails and other correspondence to facilitate communication and prevented unwanted scams and attacks from malicious emails.
● Input, analyzed and reported on data covering all aspects of procurement operations.
● Identified new and more cost-effective suppliers through participation in industry networking events, purchasing advantageous packages and cutting costs.
● Recorded and oversaw ongoing status of procurement operations.
● Prioritized important customers by reviewing logistics and handling shortages, delivery schedules and office functions.
● Maintaining quality operations by coordinating with the project management to resolve issues relating to procurement operations.
● Administered, supported and monitored databases by proactively resolving database issues and maintaining servers.
● Wrote and maintained technical and functional specifications to document database intentions and requirements.
● Managed and monitored installed systems and infrastructure.
● Developed and updated databases to handle customer data.
● Analyzed table structure of existing databases for report extraction.
● Developed scripts and processes for data integration and maintenance.
● Developed a safe and easy to use web-based loan management system for the company.
● Reviewed system and network performance to make proactive adjustments based on established IT policies.
● Provided exceptional services to clients by editing and enhancing poorly filmed photos through Adobe Lightroom.
● Trained and supported end-users with software, hardware and network standards and use processes.
● Provided basic end-user troubleshooting and desktop support.
● Managed program errors with analytical approach focused on troubleshooting, diagnosing and resolving each problem.
● Assisted computer users with technical issues remotely and at workstations.
- Major in Information System - Elected Class Representative (2015) - Member of the IT Council during my first year - Dean's List from 2015 to 2018
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