ديالا شحادة

•Assisted customers in selecting products based on their needs.
• Increased sales through upselling and cross-selling techniques.
• Worked towards achieving daily and monthly sales targets.
• Conducted product demonstrations to effectively showcase features and benefits to potential customers.
• Engaged with customers through various channels, including phone, email, and in-person interactions.

•Delivered exceptional customer service in a fast-paced retail environment.
• Worked collaboratively with team members to ensure smooth operations.
• Managed inventory checks and maintained product availability.
• Suggested menu items and beverages based on customer preferences, contributing to a positive customer experience.

•Assisted with influencer outreach and customer engagement initiati res.
• conceived and proposed creative content ideas that successfully incressed platform reach by 20% within a single week.
• Participated in weekly creative brainstorming sessions, providing fresh insights on Gen-Z consumer trends and platform algorithms ( like reels and TikTok).