diala madanat, Marketing, Admissions, and International Relations Officer

diala madanat

Marketing, Admissions, and International Relations Officer

ISET Global

Lieu
Jordanie
Éducation
Baccalauréat, Land Management and Environment
Expérience
4 years, 9 Mois

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Expériences professionnelles

Total des années d'expérience :4 years, 9 Mois

Marketing, Admissions, and International Relations Officer à ISET Global
  • Jordanie - Amman
  • juin 2018 à mai 2020

Marketing and International Relations role:
• Implementing marketing plans; applying quality and customer service standards
with no errors
• Expanding the company’s profile and study abroad destinations for our clients by
contacting potential business partners and establishing new relationships with these
educational institutions worldwide, in addition to enhancing and maintaining the
existing partnerships
• Handle the agreement documentation with prospect business partners
• Attend partner product training webinars
• Organize product training sessions with the sales team and provide information on
new products, educational institutions’ unique selling points.
• Protecting the company’s value by keeping information confidential
• Organizing partner visits with our existing and prospect partners
Organizing our company’s workshops and handling customer surveys
• Admission role:
• Manage and follow-up on the incoming applications and documentation for the
clients of the sales team in three different office locations (Amman, Jordan- Riyadh,
Ksa - Jeddah, KSA) and provide up-to-date information to the sales team regarding
their clients’ application status
• Responsible for following up on customers’ feedback and handling their complaints
• Use my strong partner relations to get exceptions for some client cases and speed
up their application process time

Marketing and Admission lead for UK, Ireland and Europ à Study one world agency
  • Jordanie - Amman
  • février 2017 à janvier 2018

and Admission officer at Yes Right (Study
one world).
• Providing current admissions for the UK and Ireland and Europe.
• Managing incoming applications and documentation
(including those from overseas)
• Preparing regular reports for the

Customer service coordinator à Study one world for studying abroad
  • Jordanie - Amman
  • février 2017 à septembre 2017

• Listen and respond to customers’ needs and concerns

• Provide information about products and services

• Take orders, determine charges, and oversee billing or payments

• Review or make changes to customer accounts

• Handle returns or complaints

• Record details of customer contacts and actions taken

• Research answers or solutions as needed

• Refer customers to supervisors, managers, or others who can help

UK and Ireland Marketing and admission officer à Yes Atlas for studying abroad
  • Jordanie - Amman
  • février 2016 à janvier 2017

• Providing current admissions for the UK and Ireland

• Managing incoming applications and documentation (including those from overseas)

• Preparing regular reports for the Admissions Manager

• Assisting in the preparation and attendance of Admission Office related events.

• Providing current admissions status

• Maintaining International relations

• Managing incoming applications and documentation (including those from overseas)

• Following and maintaining office procedures

• Preparing regular reports for the Admissions Manager

• Applying agreed criteria to make admissions decisions consistently and fairly.

• Contact prospect business partners.

Customer service coordinator à Yes Atlas for studying abroad
  • Jordanie
  • mai 2015 à novembre 2016

Éducation

Baccalauréat, Land Management and Environment
  • à Hashemite University
  • janvier 2013

:

Etudes secondaires ou équivalent,
  • à Twjihi Latin Patriarchate National College
  • janvier 2009

Specialties & Skills

Internet Services
Admissions
Computer Skills
Human Resources
ASSETS RECOVERY
DOCUMENTATION
GESTIÓN
INTERNET SOFTWARE
MANAGEMENT
MARKETING
MICROSOFT EXCEL
MICROSOFT OFFICE
MICROSOFT OUTLOOK
MICROSOFT WORD

Langues

Arabe
Expert
Anglais
Expert

Loisirs

  • reading self development books