ديالا مدانات, Marketing, Admissions, and International Relations Officer

ديالا مدانات

Marketing, Admissions, and International Relations Officer

ISET Global

البلد
الأردن
التعليم
بكالوريوس, Land Management and Environment
الخبرات
4 years, 9 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :4 years, 9 أشهر

Marketing, Admissions, and International Relations Officer في ISET Global
  • الأردن - عمان
  • يونيو 2018 إلى مايو 2020

Marketing and International Relations role:
• Implementing marketing plans; applying quality and customer service standards
with no errors
• Expanding the company’s profile and study abroad destinations for our clients by
contacting potential business partners and establishing new relationships with these
educational institutions worldwide, in addition to enhancing and maintaining the
existing partnerships
• Handle the agreement documentation with prospect business partners
• Attend partner product training webinars
• Organize product training sessions with the sales team and provide information on
new products, educational institutions’ unique selling points.
• Protecting the company’s value by keeping information confidential
• Organizing partner visits with our existing and prospect partners
Organizing our company’s workshops and handling customer surveys
• Admission role:
• Manage and follow-up on the incoming applications and documentation for the
clients of the sales team in three different office locations (Amman, Jordan- Riyadh,
Ksa - Jeddah, KSA) and provide up-to-date information to the sales team regarding
their clients’ application status
• Responsible for following up on customers’ feedback and handling their complaints
• Use my strong partner relations to get exceptions for some client cases and speed
up their application process time

Marketing and Admission lead for UK, Ireland and Europ في Study one world agency
  • الأردن - عمان
  • فبراير 2017 إلى يناير 2018

and Admission officer at Yes Right (Study
one world).
• Providing current admissions for the UK and Ireland and Europe.
• Managing incoming applications and documentation
(including those from overseas)
• Preparing regular reports for the

Customer service coordinator في Study one world for studying abroad
  • الأردن - عمان
  • فبراير 2017 إلى سبتمبر 2017

• Listen and respond to customers’ needs and concerns

• Provide information about products and services

• Take orders, determine charges, and oversee billing or payments

• Review or make changes to customer accounts

• Handle returns or complaints

• Record details of customer contacts and actions taken

• Research answers or solutions as needed

• Refer customers to supervisors, managers, or others who can help

UK and Ireland Marketing and admission officer في Yes Atlas for studying abroad
  • الأردن - عمان
  • فبراير 2016 إلى يناير 2017

• Providing current admissions for the UK and Ireland

• Managing incoming applications and documentation (including those from overseas)

• Preparing regular reports for the Admissions Manager

• Assisting in the preparation and attendance of Admission Office related events.

• Providing current admissions status

• Maintaining International relations

• Managing incoming applications and documentation (including those from overseas)

• Following and maintaining office procedures

• Preparing regular reports for the Admissions Manager

• Applying agreed criteria to make admissions decisions consistently and fairly.

• Contact prospect business partners.

Customer service coordinator في Yes Atlas for studying abroad
  • الأردن
  • مايو 2015 إلى نوفمبر 2016

الخلفية التعليمية

بكالوريوس, Land Management and Environment
  • في Hashemite University
  • يناير 2013

:

الثانوية العامة أو ما يعادلها,
  • في Twjihi Latin Patriarchate National College
  • يناير 2009

Specialties & Skills

Internet Services
Admissions
Computer Skills
Human Resources
ASSETS RECOVERY
DOCUMENTATION
GESTIÓN
INTERNET SOFTWARE
MANAGEMENT
MARKETING
MICROSOFT EXCEL
MICROSOFT OFFICE
MICROSOFT OUTLOOK
MICROSOFT WORD

اللغات

العربية
متمرّس
الانجليزية
متمرّس

الهوايات

  • reading self development books