diana houri, general manager

diana houri

general manager

always property

Location
United Arab Emirates
Education
Diploma, business
Experience
24 years, 10 Months

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Work Experience

Total years of experience :24 years, 10 Months

general manager at always property
  • United Arab Emirates - Dubai
  • My current job since March 2015

 Always Property is a sister company of Al Bandary Grouporganized under the laws of Qatar. Since its formation in 2005, the company has strived to create, restructure and manage a group of investments in the real estate sector. The company, which is a member of Al Bandary International Group, is established based on the framework of the country’s strategic plan to diversify the sources of income as well as its sustained policy of encouraging the private sector in Qatar by participating in the construction and management of real estate projects. Al Bandary Real Estate wants to be the leader in providing affordable housing to families with quality dwelling units at affordable prices throughout the GCC region.
Role and Responsibilities:
 Head of Sales responsible for the entire Sales and Property Management Department
 Trained and motivated the sales team on current and new projects
 Handled and ensured sales quotas were met
 Prepared sales initiatives and supervised weekly performance of the team
 Generate new business opportunities for the company by meeting new landlords and developers.
 Communicated with the marketing team to ensure accurate advertisements for the upcoming and current our projects
 Provided weekly analysis of the sales team performance and determined channels to improve sales and client satisfaction
 Identified VIP clients and provided special investment opportunities in advance
 Direct the day-to-day activities of loss prevention, risk management, safety/security, maintenance, sales, marketing, other operations and as well as staff management.
 Achieve the target given by company of Sale and rent Properties.
 Focus on finding business opportunities in new markets, collaborate with social media specialists to build the company’s Web presence, expose my properties and engage with prospective buyers,
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attend corporate conferences to interact with industry leaders and gain new tips for managing a rental agency.
 Organized and participate in major real estate exhibitions. Invited potential clients and VIPs to all exhibitions and events in advance.
 Given that most states regulate residential renting, maintain compliance with property laws. Ensure the agency’s employees adhere to professional ethics.
 RERA Certified Agent.

General Manager
  • United Arab Emirates
  • January 2013 to September 2014

2013 - Present Home 4 All Real Estate Dubai, UAE
General Manager
• This is a responsible position accountable to protect, maintain, and enhance the value of commercial real estate assets in order to maximize the owner's
financial return and for the benefit of the tenants, consumers, and the community. This is accomplished by direction and coordination of the
centre's operational activities, leasing, and marketing. This incumbent
represents the property owner to both the tenants and the public.

Role and Responsibilities: • Demonstrate a positive, professional, and client-oriented attitude about the company with co-workers, tenants, clients, and the public whether contact is by mail, telephone, or in person. Constantly strive for improvements in work
process and results to better meet client's expectations.
• Establish and maintain collaborative working relationships between departments, with co-worker's, and particularly with other members of a
project team. Prepare for team meetings, in advance, and act as chairperson for the meeting.
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• On assigned properties, act as Home 4 All real Estate primary coordinator to assure that our efforts fully meet and exceed contractual property
management obligations.
• Direct the day-to-day activities of loss prevention, risk management,
safety/security, maintenance, sales, marketing, other operations and as well as staff management.
• Inspects properties to ensure they're in good condition and attractive to tenants. If some buildings or units are in poor condition or don't meet the
specification of the average buyer, he may ask the maintenance contractors to renovate the facility. When a new building is ready for leasing, I invite
property valour's to assess the building, determine its values and set rental
prices based upon the prevailing market conditions and desirability of the units.
• Negotiate deals with contractors and service providers.
• Achieve the target given by company of Sale and rent Properties.
• Focus on finding business opportunities in new markets, collaborate with social media specialists to build the company's Web presence, expose my
properties and engage with prospective buyers, attend corporate
conferences to interact with industry leaders and gain new tips for managing a rental agency.
• Given that most states regulate residential renting, maintain compliance with property laws. Ensure the agency's employees adhere to professional ethics.
• RERA Certified Agent.

Business development Director at Zahret Al Neel
  • United Arab Emirates
  • January 2009 to December 2012

2009 - 2012 Zahret Al Neel Dubai, UAE
Business development Director

To guide the business into the future with planned growth ensuring that all stated
objectives, aims and targets are met and lead to the overall Company Goal.

Primary Responsibilities include, but are not limited to: • Development of the business in line with stated objectives
• Developing new relations & business opportunities with new customers
interested in Government Tenders or identifying business potential with the government of Kurdistan and setting necessary meetings & connections
• Regularly liaison with organizations and clients for which the company
conducts work, including the involvement in design & consultancy on new
projects
• Ensuring business is run in compliance with the company's goals & vision.
• Briefing new & existing staff on all relevant aspects of the company business.
• Chairing monthly meeting with the owner & directors and management team
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• Maintain and develop a computerized customer and prospect database.
• Plan and carry out direct marketing activities
• Respond to and follow up on sales enquiries.
• Maintain and develop existing and new customers through planned individual
account support, and liaison with internal order-processing staff.
• Carry out market research, competitor and customer surveys.
• Liaise and attend meetings with other company functions necessary to perform duties and aid business and organizational development.

Business Development Director at Petro Supplies
  • United Arab Emirates
  • January 2008 to October 2009

2008 - Oct. 2009 Petro Supplies Dubai, UAE
Business Development Director
• Developing new business relationships by generating contacts, negotiating
new sales revenue for the sales department
• Ensuring the company remains proactive and responsive to potential clients
• Presenting the companies' products and services to potential clients in GCC through direct communication in face to face meetings, telephone calls and emails.
• Regularly interacting with existing and potential clients within and outside the country. Representing company at events, trade shows and individual
appointments.
• Actively and successfully managing the sales process, Developed tailor made
solution for the various clients - monitored process till closing of deal and appointed individual account manager
• Responding to tenders and request for information in a timely manner
• Following up with proposals to clients and ensuring all client proposals are
dealt with utmost attention to details and provide the most competitive offer to increase business volume
• Continuous research and analysis of market trends to understand client
expectations and provide direction to the sales and marketing team

Head of VIP Sales team at Al Fajer Properties
  • United Arab Emirates
  • January 2004 to January 2008

2004 - 2008 Al Fajer Properties Dubai, UAE
Head of VIP Sales team
• Responsible of the entire sales department target & team.
• Generated sales of AED 1.5 Billion
• Trained new employees on current and new projects
• Developed sales targets for the team and lead various initiatives to achieve the targets.
• Provided weekly analysis of the sales team performance and determined
channels to improve sales and client satisfaction

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• Identified VIP clients and provided special investment opportunities in advance by visiting them and making individual presentations
• Followed up and updated our clients on all the new projects and status of their investments
• Followed up with the administration department to ensure clients
transactions are processed efficiently and effectively
• Organized and participate in major real estate exhibitions within UAE,
Europe, GCC and Asia. Invited potential clients and VIPs to all exhibitions and events in advance.
• Participated in all marketing initiatives to ensure accurate sales messages and results.
• Identified weaknesses or problems; by responding to client queries or complaints and proposed solutions for enhancements to win client
confidence in the organisation

Sales Manager at Al Shawab International
  • United Arab Emirates
  • January 2000 to January 2004

2000 - 2004 Al Shawab International Dubai, UAE
Sales Manager
• Head of Sales responsible for the entire Sales and Property Management
Department
• Trained and motivated the sales team on current and new projects
• Handled and ensured sales quotas were met
• Prepared sales initiatives and supervised weekly performance of the team
• Generated new business opportunities for the company by meeting new
landlords of buildings and give proposals for property management.
• Communicated with the marketing team to ensure accurate advertisements for the upcoming and current our projects

Collector, Sales & Marketing at Cast Aluminium
  • United Arab Emirates
  • January 1999 to January 2000

1999 - 2000 Cast Aluminium Dubai, UAE
Collector, Sales & Marketing
• Collection department, meeting with our clients and get the delayed
payments
• Sales department, meeting new clients and offer them our products and services
• Follow up with different magazines and news papers for advertisement
campaign that ensured results
• Attending accounts meeting responsible for chasing receivables and meeting
targets.

Al Taher & Al Sabiri Advocate at Cast Aluminium
  • United Arab Emirates
  • January 1999 to January 2000

1999 - 2000 (Part time Job) Al Taher & Al Sabiri Advocate Dubai, UAE
Administrator/PA
• Personal assistant for Al Taher And Al Sabiri Lawyers
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• Screening telephone calls, enquiries and requests appropriately
• Organising and maintaining diaries and making appointments
• Carrying out background search and presenting findings
• Following up on Managing director specific tasks with clients and employees
• Deputising manager, making decisions and delegating work to others in the manager's absence

Education

Diploma, business
  • at kH.J lebanon
  • June 1989

Specialties & Skills

BUSINESS DEVELOPMENT
CLIENTS
DEVELOPED SALES
MARKETING
PROPOSALS
SALES DEPARTMENT
SALES TEAM
TELEPHONE
THE SALES

Languages

Arabic
Expert
English
Expert