Personal secretary and admin coordinator
Hyatt Centric
Total years of experience :2 years, 6 Months
Menu planning and coordination Inventory management
Guest service support
Staff scheduling and coordination Compliance and safety oversight Reporting and documentation Training support for staff
Ensuring cleanliness and hygiene Collaboration with other departments Vendor communication and management
Maintain payroll system, Oasys daily attendance Posting of FOH and Bar calendar monthly Updating food bible in accordance with the chef Induction of all new joiners
Updating vacation tracker, PH and wish list of staff Updating the white board with training material Hyatt online training and scheduling of team
ENT, OC & VOID Micros report
Keep track/ file training attendance Maintain staff profile with progress on team
Greet and welcome guests. Seat guests and manage reservations. Coordinate with servers and kitchen staff. Handle guest inquiries and special requests. Maintain cleanliness in reception area. Assist with guest complaints or issues. Manage waitlist and optimize table turnover. Ensure a positive guest experience. Maintain a professional appearance. Maintain restaurant menu website. Design promotion menus, editing menu. Maintain Stationary & Printings.
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