ديانا شاتيلا, Passenger Service Agent

ديانا شاتيلا

Passenger Service Agent

Lebanese Air Transport

البلد
لبنان - بيروت
التعليم
بكالوريوس, Travel And Tourism Management
الخبرات
8 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :8 years, 7 أشهر

Passenger Service Agent في Lebanese Air Transport
  • لبنان - بيروت
  • أشغل هذه الوظيفة منذ سبتمبر 2020

•Greet passengers as they enter the Lounge and introduce them to all aspects of the Lounge product.
• Advising guests of all available services and offering assistance where required to maintain customer loyalty.
• Keep all passengers in the lounge informed regarding their flight departure and any other information pertaining to
their flight.
• Answer phone calls and other duties assigned as directed by the Lounge Supervisor.

Passenger Service Agent في Lebanese Air Transport
  • لبنان - بيروت
  • أشغل هذه الوظيفة منذ سبتمبر 2020

•Greet passengers as they enter the Lounge and introduce them to all aspects of the Lounge product.
• Advising guests of all available services and offering assistance where required to maintain customer loyalty.
• Keep all passengers in the lounge informed regarding their flight departure and any other information pertaining to
their flight.
• Answer phone calls and other duties assigned as directed by the Lounge Supervisor.

Front Desk Agent في Le Gray Beirut Hotel
  • لبنان - بيروت
  • أبريل 2019 إلى أغسطس 2020
head of hostesses في Cocteau Brasserie
  • لبنان - بيروت
  • يناير 2015 إلى يونيو 2018

• Greeting guests as they enter and escorting them to their assigned tables.
• Answering phone calls, taking reservations and answering questions.
• Engaging with guests to ensure they're happy with food and service.

الخلفية التعليمية

بكالوريوس, Travel And Tourism Management
  • في Lebanese University
  • أكتوبر 2020

حسابات مواقع التواصل الاجتماعي

اللغات

الانجليزية
متمرّس
الفرنسية
متمرّس
العربية
اللغة الأم