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Diana Shorafa, IT Technical Support Analyst

Diana Shorafa

IT Technical Support Analyst·Pivotal Payments

Jordan

Bachelor's degree, IT/Computer Information Systems

Work experience

Total years of experience: 2 years, 6 months

IT Technical Support Analyst

January 2012 - June 2014

Pivotal Payments

Canada

January 2012 - June 2014

Company industry:
Financial Services
Job role:
Information Technology

Education

Jordan University

June 2010

June 2010

Bachelor's degree, IT/Computer Information Systems

Jordan

GPA (point): 2.8 out of 4

GPA (point): 2.8 out of 4

Skills

Client Relationship Management CRM
Expert
Client Relationship Management CRM
Expert
SQL
Expert
SQL
Expert
Python
Expert
Python
Expert
HTML
Intermediate
HTML
Intermediate
SQL
Beginner
SQL
Beginner
MS Word
Intermediate
MS Word
Intermediate
C++
Beginner
C++
Beginner
PHP
Beginner
PHP
Beginner
Java
Beginner
Java
Beginner
VB.NET
Intermediate
VB.NET
Intermediate
ASP.NET
Intermediate
ASP.NET
Intermediate
Typing
Intermediate
Typing
Intermediate
Client Relationship Management CRM
Expert
Client Relationship Management CRM
Expert
Python
Expert
Python
Expert

Languages

Arabic

Expert

English

Intermediate

French

Intermediate

Training and Certifications

Training
Synergy Partner Yoga
Mansonville QC
Oct 2013